What is UberEATS service?
UberEATS is a very new food delivery platform which belongs to UBER Company, the same company which connects drivers and people who need the ride. Uber Eats enables getting great food from your favourite local restaurants, it is as easy as requesting a ride.
The UberEATS application connects hungry people with a broad range of local restaurants and food delivery, so a customer can order from the full menus of the local favourite restaurants and fast foods.
UberEATS is available from 7:00 AM – 10:00 PM for the whole week.
Where is the service available?
UberEATS is available in Johannesburg. Download the application, pop it open to see the restaurants in your area from which you can order.
How do I start using UberEATS?
As a first step, you should download the application and add your delivery address in the place provided. Next, choose from the full menu of Johannesburg’s restaurants available. Place your order and follow along as your meal is prepared.
What is the cost of UberEATS?
UberEATS offers different meals, from different cuisines available on the market and at varying prices. The delivery is a fee but there is a flat R20 (but really often there are promotions which are applied to the delivery fees). There are no other hidden costs. Pay attention that prices and offers on the UberEATS website can be different from these on the websites of the restaurants.
How are the restaurants selected?
UberEats is a partner with top restaurants in Johannesburg.
What if a receiver has food allergies or wants to change the order?
For most meals available on the UberEats, the customer will be able to add special instructions to let restaurants know about any modifications in the meal and in the order. It is also possible to create unique order.
Is it required to tip the courier?
Tips aren't expected by the company and by the courier. They are not required by the company and cannot be included. The client can always rate the experience after ordering.
What if there is a problem with the order?
On the website, there is an easy access to the helpful group of administrators. If you notice anything wrong with the order contact the crew and they will help to deal with the problem.
Is it possible to get the meal delivered inside my office?
Your courier will bring the order right to your doorstep. If you want to make a delivery easier go outside the office. Inform the security person standing next to the door that you are expecting a delivery man.
Where do I find my personal UberEATS promo code?
You can find your personal and unique UberEATS promo code by opening the application which is dedicated to this service, tapping on the hamburger icon which is located at the top left and then tapping on "free food" you will get your free coupon. On our website, there is a list of the current promotions. You can click the link with the hot deal and it will take you to the promotion which is on the website or in the app. All your favourite food at the best prices on the internet, only through UberEats.
How do I share my code and get the discount?
You can use the share buttons on the "free food" page in the application, or you can copy/paste the text into emails, facebook or anywhere else. Remember you will get more discounts if your friend uses the code which will be delivered from you.
Does the discount work in other cities?
Absolutely, you can use the coupon in the other cities in South Africa.
Is it possible to be a partner of Uber Eats if I have a restaurant?
Of course, the more restaurants the wider variety of food offered. You will find more information on the website.