Creative Labs promo code - May 2025 - Picodi UK

What do we know about Creative Labs?

Creative Labs specializes in offering an extensive range of audio products. These cater to different user needs from simple everyday audio solutions to high-fidelity setups for audiophiles and gamers alike.

• Super X-Fi: This featured category includes products integrated with Super X-Fi technology, bringing holographic audio experiences to headphones.
• Internal Cards: A selection of sound cards designed to upgrade and enhance the audio performance of PCs.
• USB Audio Cards: Easy-to-install external sound upgrades for a variety of audio enhancement needs.
• Headphones: Includes a variety of headphone types, such as wireless, over-ear, and active noise-cancelling headphones.
• Speakers: Offers everything from computer speakers to portable Bluetooth® speakers and soundbars.
• Soundbars: A range of soundbars designed to upgrade home entertainment audio for TVs and desktop monitors.
• Webcams: Designed for live streaming and video calls, enhancing online communication experiences.
• Audio Adapters: A variety of adapters to facilitate different audio connectivity and functionality upgrades.

Best-selling products include:

1. Creative Stage V2: A 2.1 soundbar and subwoofer system with clear dialog and surround sound technology.
2. Creative Zen Hybrid: Wireless over-ear headphones with hybrid active noise cancellation.
3. Sound Blaster Katana V2: A tri-amplified multi-channel gaming soundbar with Super X-Fi technology.
4. Creative Outlier Free Pro+: Wireless waterproof bone conduction headphones with adjustable transducers.
5. Creative Aurvana Ace 2: True wireless in-ear headphones with Bluetooth® LE Audio, aptX™ Lossless, and xMEMS drivers.
6. Creative Outlier Pro: True wireless sweatproof in-ear headphones with hybrid ANC.

Complaints and returns in Creative Labs

Warranty Policy:

• Products are warranted to be free from material defects in workmanship and material under normal use.
• Warranty periods:
  • Twenty-four months for all mint retail products.
  • Twelve months for B-Stock products.
  • Twenty-four, Twelve, six, or zero months for Replacement Parts, as specified on the category page.
• In case of a valid claim within the Warranty Period, the hardware defect will be repaired at no charge using new or refurbished parts.
• The warranty period extends by the amount of time the product is out of possession for repair.
• Repaired or replaced parts are warranted for ninety (90) days or the remainder of the original Warranty Period, whichever is longer.
• Resolving warranty issues primarily through Creative's Worldwide Support site is recommended.
• For warranty service, an order number and the purchasing email address are required for products bought from the Creative Store; a proof of purchase is necessary for offline purchases.

Return Policy:

• Products purchased from the Creative Store can be returned under a 30-day satisfaction guarantee.
• The 30-day satisfaction guarantee covers cases where the product does not meet needs, is defective, or is damaged in transit.
• Replacement Parts have a 14-day return window for both electronic and non-electronic products.
• Non-defect related returns will be refunded the product price as of the order date; no refund for shipping costs.
• Partial refunds on bundled items will be based on the full selling price of the retained product subtracted from the bundle price.
• Outside the 30-day satisfaction period, defective products may be returned for repair or replacement.
• Refunds are not provided for products purchased from retailers—contact the retailer for refund options.

Returns Process:

• Returns for working products must meet these conditions:
  • Initiated within 30 days of the order.
  • Returned in mint, resalable condition, with original packaging and contents.
• An RMA number is required for all returns—products without an RMA may face identification issues or longer processing times.
• Steps for obtaining an RMA:
  1. Lodge a return request by signing into the account or contacting customer service with the order number and email address.
  2. For defective products, the technical team will confirm the defect before issuing an RMA.
• Shipping costs for the return of non-defective products are not refundable.

Creative Labs - payment methods

Payment Methods Accepted

• Payments via PayPal
• MasterCard debit/credit cards
• Visa debit/credit cards

VAT and Customs/Import Charges

• Prices include sales tax (VAT).
• No customs/import charges for orders dispatched from the United Kingdom.
• If charged for customs/import, contact for assistance.

Eligibility for VAT Refund on Corporate Purchases

• Contact local tax authorities with order invoice for VAT refund.

Important: Ensure to fill in the company's VAT registration number and adhere to the specified address formats during checkout.

Currency Charge Information

• Prices are displayed in respective local currencies, depending on the country.

Payment Processing and Card Details

• Order amount held in debit/credit card and charged upon order shipment.
• Transaction will be reversed if the order is cancelled before shipment.
• CyberSource (a Visa company) and PayPal process all online payments.
• No saving of debit/credit card or bank details.
• Use of latest SSL encryption technology for protection.

Address, telephone number, postal code, shipping, and billing address must comply with the specified formats and guidelines. For shipping outside the United Kingdom, use the respective country's website.

Delivery costs in Creative Labs

Delivery Methods and Free Shipping

Customers have two main shipping methods to choose from:

• Creative Saver: This option takes 2 - 5 business days for delivery. If the order weighs less than 2kg, the shipping charge is £4; for orders 2kg and above, the shipping charge is £10. To qualify for free shipping, orders must total £79 and above.
• Standard Shipping: This option promises a delivery time of 1 - 3 business days. For orders less than 2kg, a fee of £5 is charged; for orders weighing 2kg and above, the charge is £12. Note that free shipping does not apply to this option.

Please note that delivery to certain overseas territories is not possible.

Order Tracking

After an order has been dispatched, a shipping confirmation email will be sent containing courier details, a tracking link, and an estimated delivery date. It is advisable to check various folders including Spam if such an email is not found by the estimated delivery date. For further assistance, contact customer service.

Delivery Rescheduling and Address Changes

To alter the delivery address, it must be done before the order has been processed by the fulfilment hub. The recommendation is to cancel the order and create a new one if changes are required. Once an order is processed, it's no longer possible to alter it. If a change is needed afterwards, the courier should be contacted directly using the information provided in the shipping notification email.

Not Home During Delivery

If no one is present at the time of delivery, a notification note will be left. Contact the courier directly to schedule another delivery attempt. If the tracking information indicates delivery while absent, check whether the parcel was left with a neighbour or somewhere safe nearby.

Specific Delivery Time Requests

Choosing a specific time or day for delivery is currently not supported.

Lost in Transit

In case of non-receipt of an order, the advice is to first reach out to the courier using the contact details in the shipping notification email. As a secondary option, the Creative Store can be contacted for assistance.

Multiple Delivery Addresses in Single Order

Only one delivery address is allowed per order. For multiple addresses, separate orders must be placed.

What are the existing promo codes and promotions in Creative Labs?

Save Big with promo codes at Creative Labs promo code

Shopping for the latest tech and gadgets? Take advantage of the promo codes currently available at Creative Labs. With discounts reaching up to 60% off for students, it's the perfect opportunity to grab high-quality Creative products without breaking the bank.

Exclusive Student Discounts

Unlock substantial savings with up to 60% off student discounts at Creative Labs. Register at the Creative Student Store for year-round savings, special giveaways, and even birthday surprises!

Welcome Offer

Are you new to Creative Labs? Sign up for their newsletter and receive a £5 discount on your first order. Stay updated and save on your initial purchase!

Deals on Latest Releases

Score up to 40% off on the latest tech products at Creative Labs. Don't miss out on the chance to own the newest gadgets at a fraction of the cost.

Limited Time Promotions

Check out the ongoing promotions at Creative Labs for discounts of up to 40%. With no promo codes needed, shopping is easy and savings are guaranteed!

Free Delivery Service

Another benefit of shopping at Creative Labs is the Free Delivery option when you spend £79 or more. Enjoy your Creative Labs products shipped to your doorstep at no extra cost!

May Sales Event

Take advantage of the May Sales at Creative Labs for some of the best deals of the year. Refresh your tech collection while optimizing your spending.

Zen Hybrid Headphones

Grab the Creative Zen Hybrid at Creative Labs to experience unparalleled audio quality. Visit the store to explore more about these and other innovative products.

Don't miss these incredible deals; shop now to enjoy the latest technology with promo codes at Creative Labs!