FILA promo code - May 2025 - Picodi Australia

FILA – what do we know about it?

FILA is a lifestyle and sportswear brand that offers a broad range of products including shoes, accessories, and apparel. With a focus on both functionality and style, FILA caters to men, women, and kids, offering products that suit a variety of tastes and needs.

Footwear

• Classic and widely recognized Disruptor II
• Functional footwear like Workshift and City Trail lines
• Tennis shoes, slides, running shoes, and sustainable options
• Children's footwear including best sellers, school shoes, sports footwear, and straps and slip-ons

Men’s Apparel

• Inclusive sizing with Men's Plus
• Categories: Tops, jumpers, hoodies, jackets, vests, pants, shorts, and sportswear

Women’s Apparel

• Categories: Tops, jumpers, hoodies, jackets, vests, pants, as well as shorts and skirts
• Tights, leggings, sports bras, and activewear

Kids’ Apparel

• Tops and bottoms for both boys and girls
• Specific lines tailored for school wear

Accessories for men and women include hats, caps, bags, backpacks, socks, and towels, with kids' accessories focusing on practical needs and style.

End Of Season Sale features up to 70% off sitewide with seasonal promotions such as free gifts with purchases (e.g., FILA Zaino bag or FILA Visiera cap).

FILA Rewards loyalty scheme includes:

• 10% off next order
• $10 birthday voucher
• Digital receipts
• Early access to sales and special offers
• Greater rewards for bigger expenditures

Conveniences include:

• Free shipping on orders over a certain amount
• Next-day dispatch and Click & Collect service

Customer assistance through a size guide, FAQ section, and customer service contacts, along with school and corporate discounts, and promotions via Student Beans.

In summary, FILA combines sportswear functionality with modern lifestyle fashion, accommodating a wide audience with its product offerings and an emphasis on customer service and loyalty benefits.

FILA - how to complete a complaint and make a return?

FILA offers a clear and concise return policy. Items must be returned within 30 days from the invoice date to be received at the warehouse. The products must be unworn, unused, with the original tags still attached, and in their original packaging, which must be in the original condition, including branded dust bags and shoe boxes. Products sealed for hygiene reasons can only be returned if the seal is intact.There are two methods to process returns or exchanges for online orders: in-store and online. In-store, exchanges can take place at any FILA store Australia wide, provided the customer presents their online invoice and goods in their original condition. However, FILA stores are not authorized to provide refunds for online orders. For online returns or exchanges, customers are required to submit a claim via the Returns Portal and follow the instructions received via email to send back the goods.Postage costs for return items hinge on the reason for return. If the return is due to faulty or incorrect items, FILA will cover postage costs by providing a postage-paid shipping label. For exchanges made for different sizes, colors, or styles, or if items are returned due to change of mind or incorrect purchase by the customer, the return postage cost is borne by the customer. However, replacement items sent after an exchange will be delivered free of charge.Refunds are processed within 3-7 business days of receipt. Customers should take into account that financial institutions may require an additional 3-5 days to release the funds into their accounts.

Returns Policy Overview:

• Items must be returned within 30 days from the date of invoice.
• Products must be unworn and unused with the original tags attached.
• Items must be returned in their original packaging, including dust bags and shoe boxes.

Methods of Return:

• In-store: Exchanges of online orders with the invoice and original condition goods.
• Online: Exchanges or refunds via the Returns Portal with emailed instructions to follow.

Postage Costs:

• For faulty or incorrect items, covered by FILA.
• For exchanges of size, color, or style, at the expense of the customer.
• For returns due to change of mind or customer’s incorrect purchase, at the expense of the customer.

Refund Processing Time:

• 3-7 business days after receipt at the warehouse.
• Additional 3-5 days for bank processing may apply.

What are the payment options in FILA?

FILA Australia provides customers with a variety of payment methods for convenience and flexibility during the checkout process. Here are the detailed payment options available:

• Credit Cards: Accepts major credit cards, including Visa, MasterCard, and American Express. It is required that the card has sufficient funds or credit facilities to cover the purchase.


• Paypal: A secure and fast method for online purchases, allowing users to send and receive money without sharing financial information with merchants.


• Afterpay: An installment payment platform that spreads the payment over four equal installments due every two weeks. Products are shipped before the full payment is completed.


• Klarna: Customers can see all purchases in one place, pay balances, and more using the Klarna app, with the option to also log into Klarna’s online portal.


• ZIP: A payment solution allowing customers to own the items now and pay later, interest-free, with the option to apply for an account online.


• Shop Pay: Offers customers an accelerated checkout with the ability to save email address, credit card, and shipping and billing information to expedite the payment process.


• Apple Pay: Provides a secure and private way to pay using the payment information stored in Apple devices.


• Google Pay: A fast, simple way to pay on websites, in apps, and in stores using cards saved to a Google account.

All transactions on FILA Australia’s website are secure, as it uses Shopify, which is certified Level 1 PCI DSS compliant to keep payment data safe. Buyers can be reassured of security when a key lock appears in the web browser. Post-transaction, the credit card details are not stored and are submitted directly to the bank.

Prices displayed on FILA Australia's website are in Australian Dollars (AUD), and they include GST and other taxes. However, international orders such as those shipped to New Zealand and totaling NZ$200 or more may attract GST, customs charges, and duties which must be paid by the recipient upon arrival at the destination port.

Delivery costs in FILA

FILA offers a range of delivery methods to accommodate the needs of their customers within Australia as well as international shoppers from selected countries. Below is a detailed breakdown of their delivery services:Shipping Fees within Australia:

• For orders exceeding $130.00, standard shipping is complimentary, while express shipping is offered at a flat fee of $10.00.
• When the order total is below $130.00, standard shipping costs $10.00 and express shipping costs $20.00.

International Shipping:

• A flat shipping rate of $20.00 is applied to all international orders.
• International shipping is available to these regions: New Zealand, New Caledonia, Papua New Guinea, and Fiji.
• International orders are dispatched through Australia Post and eParcel, ensuring full traceability.
• Signature upon delivery is required for international orders.

Order Processing and Dispatch:

Orders are processed and ready for shipping within 1-2 business days from leaving the distribution centre. During busy sale periods, processing time can extend to up to 5 business days.

Domestic Delivery Times:

• Shipping generally takes 3-5 business days post-fulfilment. In remote areas of Australia, it can take 10-15 business days.
• Peak sale periods may affect delivery times, requiring an additional 5 business days for both domestic and international deliveries.

International Delivery Times:

• Under normal conditions, shipping takes approximately 5-10 business days from the day the order is fulfilled. In specific remote areas, it can take up to 10-20 business days.

Holiday Shipping:

To ensure delivery by Christmas within most Australian states, it is recommended to place orders by:
- Parcel Post: by Tuesday, 19 December
- Express Post: by Thursday, 21 December

For detailed shipping timeframes, including Perth, Darwin, and International deliveries, checking the Australia Post website is advised.

Shipping to P.O. Boxes and Rural Addresses:

Shipping is available to P.O. Boxes and rural postal codes/ZIP codes, although express delivery guarantees do not apply in these instances, and standard shipping is recommended.

Order Holding or Postponed Shipping:

FILA is unable to hold orders or dispatch them at a later date than the time of purchase.

What are the existing FILA promo codes?

In search of the best deals from FILA, savvy shoppers can now explore a plethora of enticing offers and promo codes. FILA ensures customers have access to exclusive deals, making it an opportune time to shop for your favorite sports gear and apparel.

• We kick off with a tremendous up to 60% off certain products.
• Those in need of new tees can cheer up as they can snag two for the special price of $50.
• For the little ones, parents can browse kids' items starting at a modest $10.
• Shoppers looking to gift something special can procure Gift Cards from FILA, starting at a reasonable $25.