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More about UGG Express:
General data about UGG ExpressUGG Express is a premier retailer specializing in offering high-quality UGG boots in Australia. The brand boasts a wide assortment of UGG boots, catering to men, women, and children alike. Customers can expect to find an array of UGG styles including Mini UGG Boots, Short UGG Boots, Tall UGG Boots, Slippers, Moccasins, Fashion Shoes, and Leather Boots, among others. Their impressive selection extends to accessories as well, such as Rugs & Home Décor, Cleaning & Care products, Scarves & Shawls, Socks, Bags, and more. One of the defining features of UGG Express boots is the use of premium materials, including high-quality suede or leather exteriors, and thick sheepskin lining. This lining offers plush comfort, insulation to keep feet dry and protected, while also possessing natural antimicrobial properties that manage moisture and prevent odors, ensuring the boots remain fresh. UGG Express also offers a range of styles beyond traditional UGG boots, such as fashionable platform UGGs, snug slippers, fluffy slides, and active wear for those looking for a chic yet comfortable experience. For those shopping for footwear to keep up with seasonal trends, UGG Express introduces New Arrivals on their platform. This allows customers to explore and purchase the latest styles, ensuring their shoe wardrobe is current and stylish. UGG Express understands the importance of customer satisfaction. They provide free shipping on orders over $100 across Australia. If customers are not completely satisfied with their purchase, UGG Express offers a No Risk, 30-day returns policy to ensure peace of mind when shopping. The brand has received numerous positive reviews from satisfied customers, highlighting the comfort, style, and quality of their UGG boots and accessories. With frequent sales, including clearance and seasonal discounts, UGG Express provides ample opportunities for customers to save while enjoying premium Australian UGG boots.
Discover the ultimate warmth, comfort, and stylish versatility with UGG Express's exceptional range of UGG boots and accessories.
- Authentic Australian-made UGG boots for men, women, and kids
- High-quality materials including suede, leather, and sheepskin
- Vast selection, from classic styles to contemporary designs
- Free shipping on orders over $100 across Australia
- 30-day return policy and satisfaction guaranteed
Experience the comfort and timeless appeal of UGG Express's footwear collection.
UGG Express - how to complete a complaint and make a return?UGG Express offers a 30-day return policy for exchanges, returns, and refunds. Customers who wish to make a return must ensure that their items are in unused condition and retain their original packaging. If a customer receives a faulty product, they are instructed to email customer support with their order number and photographs of the fault. The support team will address this issue promptly. A restocking fee of $10 applies if a request to cancel or change an order is made after it has been dispatched. Customers looking to return an item can find more details on the Delivery and Return page.
Items under clearance sale are not eligible for returns or exchanges. If a customer chooses to return an item, the item must be sent back in its original condition, unworn and undamaged, along with the original packaging. Returns that do not adhere to this policy will not be accepted.
Customers are advised to take care when trying on products to ensure that they remain in a condition suitable for return. Items will undergo a quality check upon return to ascertain their condition.
Regarding the issue of a faulty product, customers are to send photographic evidence of the defect along with the order number to the customer support team. The aim is to resolve such issues speedily to the customer's satisfaction.
The return policy highlights the importance of initiating returns within the specified 30-day timeframe. Extensions to this period are not granted.
It is important to remember that the original payment method will be credited once the return has been processed, and this can take several days to reflect in the customer's account.
UGG Express focuses on ensuring customer satisfaction with the returns process by providing clear instructions and readily available customer support to assist with any inquiries or issues that may arise.
UGG Express - delivery costs and methods
Orders over $100 qualify for free shipping Australia Wide. For orders less than $100, a shipping fee of $10 is charged. Delivery typically takes between 3-14 business days from the time of dispatch, depending on the location within Australia. In addition to shipping time, please allow 1-2 business days for the processing of the order. Each delivery is provided with a tracking number to monitor the parcel's journey.
In situations where a parcel is sent back to the sender due to an incorrect address provided, a $10 restocking fee is required to be paid. Furthermore, if a cancellation is requested post-dispatch, a $10 restocking fee is imposed. Should a returned parcel require re-sending, an email will be sent to confirm the correct address. If there is no response within two weeks, the goods will not be retained.
Generally, to cancel or exchange an order after it has been dispatched incurs a $10 restocking fee.
For returns, items purchased online between December 10 and December 25 are returnable until January 25 of the ensuing year, under the Holiday Return Policy. This condition runs alongside the standard terms provided in the Sales and Refunds Policy. Any purchases made post-December 25 adhere to the Standard Return Policy, which allows returns within 30 days of purchase if items are unused, unworn, and have original tags attached. Initiate a return by emailing email@example.com for approval. A confirmation email with a ticket number and return instructions will follow.
- If returning an order due to size issues or a change of mind, return postage is the responsibility of the sender. However, the cost of a second delivery for an exchange will be covered.
- If an order contained a faulty or incorrect item, a return label will be provided.
- A note should be included in the return parcel detailing the order number, name, request, and delivery address.
Products come with a 3-month warranty against defects in materials and workmanship. This warranty does not cover issues that arise from normal wear and tear. While slight dye transfer from dark sheepskin during initial use is expected, lighter sheepskin may pick up inks from clothing and cause discolouration. Such issues are not covered by warranty. Irregularities in colour and texture that are normal in fine sheepskin are also not covered, as these are natural traits that contribute to the footwear's uniqueness and beauty.
Address for returns:
Unit 1, 39 hill road, wentworth point NSW 2127 Australia
Contact for returns:
UGG Express discount codes - what types are there?
At UGG Express, shoppers looking for comfortable and stylish footwear can enjoy a variety of offers and discount code. For instance, customers have the opportunity to grab an incredible deal with up to 80% off on select products. This substantial sale offers a vast selection of UGG Express items at significantly reduced prices, allowing shoppers to indulge in high-quality goods without breaking the bank.
For accessory enthusiasts, UGG Express also provides a special promotion where customers can save 20% on accessories when they purchase a pair of shoes. This is an excellent chance to complete your look with coordinating items, from chic bags to cozy scarves, all while benefitting from the discount code UGG Express.
Gift giving has never been easier with UGG Express's gift card options starting from just $10. A perfect present for any occasion, these gift cards give the recipient the freedom to choose their own UGG Express favorites.
discount code also extend to new collections, where the latest styles and trends are offered without the need for a specific promo code. Shoppers can stay fashionable with the newest UGG Express releases, ensuring they are always at the forefront of footwear fashion.
Moreover, the UGG Express blog serves as a source of inspiration and news on the latest trends. This is a great resource for customers who want to stay updated and take advantage of discount code UGG Express on the newest items.
To conclude, UGG Express offers a welcoming range of savings through discount code, allowing customers to enjoy premium products at excellent prices. These offers are perfect for updating your wardrobe with comfy and trendy UGG footwear and accessories."
- UGG Express