Peter Alexander promo code - August 2026 - Picodi Australia

General data about Peter Alexander

Peter Alexander specializes in offering a wide range of sleepwear and related accessories for men, women, kids, and even pups. Their collection extends to pyjamas, sleepwear, loungewear, and home accessories. The product range embraces various styles including pants, shorts, tops, classic tops, sets, onesies, nighties, and gowns.

For women, particularly, Peter Alexander provides an extensive selection of sleepwear, including satin and silk options, organic sleepwear, maternity wear, lounge attire, intimates, and a plus-size range. Accessories like homeboots, slippers, eye masks, and candles are also available to complement the sleepwear.

The men's collection comprises shorts, pants, tops, classic tops, sets, gowns, satin sleepwear, and underwear. Additional accessories such as slippers, bed socks, and other miscellaneous items can also be found.

For kids, the range is split between baby sleepwear and older children, with sizes catering to little ones from 0-24 months all the way up to teenagers of 8-14 years. The kids' collection also features organic materials, gowns, and daywear. Toys are another interesting addition to the children's section, offering more than just wearable items.

The 'Home' section of the product offerings includes Glasshouse Fragrances with limited editions, candles, diffusers, hand creams, soaps, and washes. P.A. Home features items such as cosmetic bags.

When it comes to gifts, Peter Alexander presents a varied selection including gift cards, personalized gifts, and wedding gifts, with options available for men, women, babies, boys, girls, and pups. Among the most popular items are the personalized PJ sets, which come in various colors like navy, lilac, aqua, pink, black, and multi-colored patterns featuring chic stripes and playful hearts.

The site also acknowledges the Traditional Custodians of Country throughout Australia and recognizes their connection to land, waters, and communities.

For those interested in purchasing items, Peter Alexander offers several payment options, including Afterpay, humm, and Openpay, which provide customers with the flexibility to pay over time.

Peter Alexander's brand experience extends beyond just products; it also encompasses a commitment to better practices, a history of the brand, and their charity work.

To get a detailed sense of their collection, customers are directed to visit the official site to explore the variety of sleepwear and accessories available across different categories.

Complaints and returns in Peter Alexander

Returns and Exchanges Policy at Peter Alexander

The goal is to ensure satisfaction with the sleepwear, but if there is a need for a return or exchange, the following conditions apply:

• Items can be returned with the original receipt within 30 days of purchase.
• Products must be in their original state as purchased, with all labels/tickets/packaging attached.
• The policy covers items that have not been washed or worn.
• It does not apply to personalised items.

This does not affect consumer law rights or the consumer guarantees under those laws, such as for items that are faulty or not as described.

Variations for Afterpay and Zip

• An item purchased online using Afterpay or Zip can be refunded through posting to the online store returns address or exchanged for a product or gift card in the relevant brand’s retail store in Australia.
• In-store refunds are not issued where Afterpay or Zip was used as tender, but the policy conditions must still be met.

Procedure for Returning an Item

Purchases Made in Stores

• Items bought in a Peter Alexander retail store in Australia should be returned to a Peter Alexander retail store in Australia with the original store receipt.

Online Purchases Made in Australian Dollars

• Returns can be done by visiting an appropriate brand’s retail store or by mailing to the Just Group Online Store Returns/Exchange address.
• Include the order number, name, address, email, phone number, and instructions in the return package.
• Returns are the responsibility of the purchaser until received by the Just Group.
• Refunds are made using the original form of payment at the original purchase price. Delivery charges will not be refunded, and standard delivery charges may apply for exchanges unless goods are returned in line with consumer law rights.

International Purchases Made via ESW

• Initiate the return through the international returns portal within 48 hours of delivery.
• An international return delivery charge of AUD $30 may apply.
• Order number and email used for the order are needed to process the return.
• All refunds are subject to Just Group's inspection and will be processed in the original currency with adjustments for duties and taxes originally paid on the item.

Exchange Process

Exchanges in Stores

• Items can be exchanged in any Peter Alexander Australian retail store with an original store receipt.

Online Exchanges in Australian Dollars

• Visit an appropriate brand’s retail store or mail items to the Just Group Online Store Returns/Exchange address.
• Include order details and alternative item choices in case the first choice is unavailable.
• Refunds are processed at the purchase price using the original form of payment.
• Delivery and standard delivery charges for re-delivery apply unless returning due to consumer law rights.

International Exchanges via ESW

• For an international order, submit a return request through the international returns portal, receive a refund, and place a new order for the desired exchange item.
• An international return delivery charge of AUD $30 may apply.
• The refund will account for the paid duties, taxes, and currency exchange.

Peter Alexander - delivery costs and methods

Peter Alexander offers several methods for order delivery, each with specific details to cater to customers' needs. Below is a detailed description of these delivery methods:

Australia Standard Delivery

• Cost: $9.99
• Delivery Timeframe: 4-8 Business Days
• Utilizes Australia Post for delivery on business days, excluding weekends and public holidays.
• Safe Drop is implemented, where orders are left in a secure location if no one is available to sign for the delivery. In absence of a safe drop spot, a calling card will be left with collection details from an Australia Post location.
• Personalisation: An extra 2 business days are required for delivery of personalised items.
• Orders are dispatched after credit card authorization, verification, and stock availability confirmation.

Australian Express Delivery

• Cost: $14.99
• Delivery Timeframe: 1-3 Business Days
• Offers Australia Post Express delivery on business days, excluding weekends and public holidays.
• Safe Drop is included, similar to the standard delivery option.
• Incorporates additional processing time for personalised items.

Australia Island Standard Delivery

• Cost: $9.99
• Delivery Timeframe: 4-8 Business Days
• Handled by Australia Post on business days, with the same safe drop and calling card procedure as the other domestic options.
• Includes additional time for dispatch of personalised items.

New Zealand Delivery

• Cost: $15.00
• Delivery Timeframe: 4-7 Business Days
• Fulfilled from the Australian warehouse, with transactions occurring with Just Group in Australia.
• Includes the use of Australia Post and their international local delivery partners.
• Requires additional time for personalised items and all pricing is in Australian dollars.

International Delivery By Destination

• Delivery Timeframe: 3-8 Business Days
• Covers a wide range of countries across Europe, North America, Middle East, Africa, and Asia Pacific.
• Flat-rate delivery with country-specific prices confirmed during checkout.
• Enables shopping in local currency and inclusive of all relevant duties and taxes for the destination country.
• Shipping is carried out by DHL after transaction verification and stock confirmation.
• May be subject to delivery delays during sales or promotional events.

Personalisation Options

• Personalisation incurs an extra charge and extends the delivery timeframe by an additional 2 business days.
• Once an order is made for personalised items, any changes or cancellations are not possible.
• No refunds or exchanges are allowed unless the product is defective.

It's noted that unforeseen circumstances such as strikes or natural disasters may influence delivery times for all types of delivery methods. During sale or promotional events, these delivery times might also be extended.

What are the existing Peter Alexander promo codes?

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