Urban Industry discount code - April 2025 - Picodi UK

Urban Industry - general information

Urban Industry is a contemporary store that offers a wide range of clothing, footwear, and accessories. With the Winter Sale currently on, customers can enjoy massive discounts on various sale items. The inventory includes a carefully curated selection from renowned and up-and-coming brands, catering to diverse preferences and styles.

Among the available Latest Items, shoppers can find products like:

• Universal Works Road Shirt
• Universal Works Print Pocket T-Shirt
• Gramicci Outdoor Specialist T-Shirt

The store features an extensive brand selection with popular labels such as:

• Adidas Originals
• Nike
• The North Face

In the Shoes department, Urban Industry showcases a variety of brands and sizes with options including:

• Shop Shoes by Brand like New Balance, Clarks Originals, and Vans
• Footwear by size ranging from UK 6 to UK 12
• Shoe accessories like protection sprays, laces, and socks

For Clothing, the store offers a comprehensive selection in departments such as:

• Hoodies
• Jackets
• Jeans

Clothing is available across different sizes from S to XXL.

The Accessories & Lifestyle category includes a range of products:

• Everyday Carry items
• Face Masks
• Scarves and Gloves

Urban Industry also promotes Responsible Production by offering sustainable products that feature:

• Recycled Materials
• Organically Grown Cotton
• Made with Renewable Energy

The Sale section features categories such as:

• All Sale Items
• Sale Footwear
• Sale Jackets

Sale items are available in a range of sizes for both clothing and footwear.

Established over two decades ago, Urban Industry has garnered an excellent reputation, with a vast number of reviews, signaling the store's commitment to quality and customer service. Customers can enjoy benefits such as fast, same business day shipping and quick and easy returns.

How to return an order in Urban Industry?

UK Returns Policy

If not 100% satisfied with a purchase, customers have 28 days from the receipt date to return items.

• Returns can be booked online through the Returns Portal.
• Items should be packed securely without labeling the item's packaging directly.
• An original invoice sheet or a note with the order number must be included.
• A QR code for the Post Office is provided or a printable label if preferred.
• Customers can also use their own method to return items.
• Returns take 2-5 working days to process and refund, involving email confirmation.
• In high volume return periods, 7-10 working days might be required for processing.

Please note that this policy is subject to items being returned in 'perfect sellable condition', which means:

• Items must not have tags removed, be marked, soiled, stretched, bleached, or damaged.
• Items must not be scented with aftershave, perfume, deodorant, or smoke.
• They should not have been worn, washed, or shoes worn outside.
• Returned shoes should not have dirty, fluffy, or hairy soles, nor an inner sole covered in sock fuzz.
• Shoeboxes and Product Presentation boxes should not be used as the postal box.
• Underwear and socks are not returnable unless faulty for hygiene reasons.

Returns may be refused if deemed unsuitable and returned at the customer's expense. If a return exceeds 5kg, customers are responsible for the return shipping costs.

Returns Address:
Urban Industry, Unit 2 Park View, Alder Close, Eastbourne, East Sussex, BN23 6QE, United Kingdom.

Available Return Options:

1. Instant Exchange - Immediate dispatch of exchange item with pre-authorisation of £1.00 on a card, with 14 days to return the original items.
2. Shop Now - Use return credit to purchase a new item instantly.
3. Store Credit - Opt for a store credit to spend at a later date, which is valid for 1 year.
4. Refunds - Customers can opt for a refund, with £2.95 deducted for the Royal Mail return service unless the item is faulty or an error occurred, for which an arrangement for a free return should be emailed to the provided contact.

Faulty Goods:

• Must be reported within 24 hours of delivery.
• Will undergo inspection by Urban Industry or possibly the manufacturer.
• Items deemed faulty after wear should be contacted immediately for possible return and warranty claim.
• A free returns label will be provided for UK customers and international postage covered when deemed faulty.

Urban Industry processes returns and exchanges as stipulated in its policy, with adherence to conditions for a 'perfect sellable condition' and the possibility of denying returns at its discretion.

What payment methods does Urban Industry accept?

Payment Methods at Urban Industry

• The store accepts a variety of payment options, including several types of cards and online payment services.
• Accepted card types: Mastercard, VISA, Visa Debit, and AMEX.
• Online Payment Services: Shopify Payments, iDeal, PayPal, and Amazon Pay are also accepted.
• An option for deferred payment is available with Klarna, but this service is exclusive to customers in the UK.

Regarding checkout currency:

• Customers have the option to check out using over 10 worldwide currencies when paying with their cards—except when using PayPal, where checkout defaults to GBP.
• A currency conversion will be applied to all products and, where applicable, VAT reduction* for non-EU countries.

Charging Policy:

• Cards are charged at the final checkout stage after passing security checks.

*VAT reduction applies to Non-EU countries.

Urban Industry - delivery costs and methods

UK Shipping

UK SHIPPING SERVICE

• Orders placed before 4 pm will be shipped the same working day.
• Shipping includes Monday to Friday only, excluding Bank Holidays.
• There is no dispatch of orders over the weekend.

Busy periods may affect the dispatch and delivery time.

DELIVERY RATES

• Royal Mail Tracked 48 - 2 - 3 Business Days Delivery - £3.95 on all orders under £100 (FREE for orders £100 and over).
• Royal Mail Tracked 24 - Next Business Day Delivery - £4.95 on all orders under £99.95, £1.50 on orders between £100 and £149.99 (FREE for orders over £150).
• DPD Next Working Day Delivery - £4.95 on all orders under £100, £1.50 on orders between £100 and £149.99 (FREE for orders over £150).

Note: Next Working Day is defined as Monday - Friday. There is no Next Working Day Service to BT postcodes. Customers should be aware that there are certain postcodes with extended delivery times.

Exceptions for Extended Delivery Times

• Include postcodes: HS, KW15, KW16-17, PA49, PA60-75, PA78, PH30, PH41, PH42, PH43, PH44, ZE2 & ZE3, JE, GY, and IM.

Shipments to PO BOX addresses, BFPO, or Armed Forces addresses are not offered.

Click & Collect

• Option to Click and Collect is available.
• Customers can place an order and then immediately inform customer service to reserve the order for Eastbourne Store Pick up.
• Shipping costs refunded if Click and Collect is chosen, but prompt communication is necessary to prevent shipping to the provided address.

PRODUCT DELIVERY ERRORS (UK)

• Any delivery errors must be reported within 24 hours of delivery.
• If an order has not arrived within 7 days of dispatch, it must be reported within these 7 days.
• Delivery issues such as poor condition/damaged parcel, incorrect item/size, or missing items must be reported within 24 hours of delivery.
• All packaging must be kept for investigation purposes.
• The affected item must be returned in its original condition, unworn with all tags attached for processing of an investigation or claim.

What are the existing discount codes and promotions in Urban Industry?

Urban Industry offers a variety of discount codes to help shoppers save on their purchases. You can find a range of discount codes that provide significant savings on a variety of items, including clothing and footwear.

• 10% Off Your Order: Shoppers can use a Urban Industry discount code to receive a 10% discount on t-shirts, shoes, and more.
• Extra 10% Off Sale: An additional Urban Industry discount code is available to take an extra 10% off sale items.
• Extra 10% Off Last Pairs/Sizes: With this exclusive Urban Industry discount code, customers get 10% off selected last pairs or sizes.
• Up To 50% Off Sale Items: Urban Industry also offers up to a 50% discount on sale items without the need for a Urban Industry discount code.
• £5 Gifts: Shoppers can find gifts starting at just £5, showcasing the affordability of items even without a Urban Industry discount code.
• Free Standard Delivery: Customers can enjoy free standard delivery on orders over £34.95, no Urban Industry discount code required.
• 10% OFF Your First Order: New customers can receive 10% off their first order by signing up and without using a Urban Industry discount code.
• Exclusive Access To New Drops, Discounts + More: By signing up for the Urban Industry newsletter, customers gain access to new releases and exclusive discounts, potentially including discount codes.

Whether it's through seasonal sales, newsletter sign-ups, or limited-time promotions, Urban Industry's commitment to value is evident in the variety of savings options offered, including the ever-popular discount codes.