Charles and Keith discount code - April 2025 - Picodi UK

Charles and Keith - general information

CHARLES & KEITH is a UK-based online fashion retailer, offering an array of products for the modern shopper. With a commitment to trendy and sophisticated designs, the store provides a wide range of fashion items that cater to various tastes. Below is a detailed description of the offerings and services available on the official site.

• New Arrivals: The store regularly updates its collection with new and trendy items.
• Shoes: An extensive selection of footwear including boots, flats, heels, sandals, and sneakers.
• Bags: Features various styles of bags such as crossbody, totes, clutches, and bucket bags.
• Wallets: An assortment of wallets and purses suited for every need.
• Clothing: A curated collection of fashion-forward clothing items.
• Sunglasses: Designer eyewear to suit all face shapes and preferences.
• Jewellery: Offers a range of elegant and contemporary jewellery pieces.
• Accessories: Includes a selection of belts, hats, and other fashion accessories.
• Kids: A delightful collection for the little ones, featuring miniature versions of the brand's classic designs.
• Gifts: A variety of gift options for special occasions and celebrations.
• Sale: Shoppers can find discounted items and enjoy savings on past season pieces.

Special Collaborations: CHARLES & KEITH also presents exclusive collaborations, showcasing unique designs and limited-edition collections.

For fashion enthusiasts seeking the latest trends, CHARLES & KEITH also provides a subscription service for the latest fashion news and stories.

How to return purchases in Charles and Keith?

Charles & Keith return and complaints policy is designed to ensure a straightforward process for customers wishing to return items. The following details outline the steps and conditions for returns and exchanges.

• Returns must be made within 30 days of receiving an online order, and are only valid for items delivered in the United Kingdom.
• To be eligible for a return, items must be in original condition, with the original packaging, tags, and tickets attached.
• Initial returns within the 30-day window are free of charge; subsequent returns shipping charges will be borne by the customer.
• Earrings and foot care accessories are non-returnable for hygiene reasons unless defective or incorrectly delivered.
• All returned items undergo a final inspection before the return is processed.
• Returns that fail to meet the policy criteria will be declined and returned to the customer at their own cost.
• If an order included a free Gift With Purchase (GWP) and the order value falls below the qualifying amount post-return, the GWP must also be returned, or charges may apply.

For online purchases to be returned:

1. Items purchased in physical stores cannot be returned online and vice versa.
2. Use a shipment method that offers tracking to avoid loss, as Charles & Keith is not liable for lost returns.
3. If an item is faulty or incorrect, customers should contact customer service at the specified email address to initiate the returns process.
4. An online Return & Exchange form provided in the customer account must be completed.
5. A pre-generated returns label can be printed from a specified URL or at the drop-off point.
6. Customers will be notified via email when the return is authorized and processed.

For exchange requests:

• Exchanges must be made within 30 days from receiving the order and can only be conducted once per order for the same item, subject to stock availability.
• Contact customer service for assistance with the exchange process.
• Exchanges may be fulfilled by providing a refund via the original payment method at Charles & Keith's discretion.

Refunds:

• Refunds for successful returns will be processed through the original payment method within 14 days after approval, however during sale periods this may take up to 21 working days.
• Refunds include merchandise value and original shipping and handling charges.

Terms & Conditions:

• All items are subject to inspection before a return is accepted.
• Shipping and handling charges for returning rejected items will be covered by the customer.
• Refunds are based on the merchandise value on the original purchase invoice.
• Items damaged through use not contemplated by Charles & Keith, or through wear and tear, are not covered by the Returns policy.
• No warranties are made on products, including merchantability or fitness for a specific purpose.
• Returns policies are governed by the laws of England and Wales and subject to the jurisdiction of the Courts in London.

How can you pay for an order in Charles and Keith?

Payment Methods:

• MasterCard
• Visa
• American Express
• Clearpay
• PayPal
• Bitcoin
• Ethereum
• Tether

Currencies Accepted:

• Australian dollar
• Bahraini dinar
• Canadian dollar
• Euro
• Swiss Franc
• Hong Kong SAR dollar
• Indian Rupee
• Indonesian Rupiah
• Kuwait Dinar
• Oman Rial
• Malaysian Ringgit
• New Taiwan dollar
• New Zealand dollar
• Pound Sterling
• Qatari Riyal
• South Korean Won
• Sri Lankan Rupee
• Thai Baht
• United Arab Emirates Dirham
• United States dollar
• Singapore dollar

Note: The currency charged is based on the destination to which the order is shipped.

Security Protocols:

• 3-D Secure payment for an added layer of security
• CyberSource - integrated payment management platform

Clearpay:
Offers a four-month installment plan, with no additional fees for on-time payments. Late fees are applied if scheduled payments fail.

Digital Currency Refunds:
Refunds are issued in the same currency used for payment, with conversions based on current rates.

Payment Authorisation and Settlement:
For debit card payments, there will be an authorisation and a settlement record, but only a single charge is made.

Declined Payments:
If payment is declined, customers are advised to check details and contact their issuing bank or try an alternative payment method.

Extra Charges:
Issuing bank may charge administrative fees for overseas transactions.

Removing Saved Cards:
Customers can delete saved credit or debit cards from 'My Saved Card' in their account overview.

Removing a PayPal Account:
Manage PayPal automatic payments through the PayPal account settings.

Charles and Keith - delivery costs and methods

Delivery Options and Rates
Charles and Keith offers different delivery options for the United Kingdom:

• Standard Delivery:
  £4.00 charge, free for orders above £50.00 (includes duties and taxes, with tracking).

  Delivery time: 2 to 20 working days for orders shipped from the international warehouse. Delays expected due to adverse weather conditions. 2 to 6 working days for orders shipped from the UK warehouse.

Note: Orders placed and confirmed by 4pm (GMT) will be processed on the same day. Orders placed and confirmed after 4pm (GMT) on Friday, Saturday, or Sunday will be processed on the next working day. The store does not ship to any European overseas countries and territories.

Bank Holidays and Public Holidays
Orders will not be dispatched on Bank Holidays in the United Kingdom and Public Holidays in Singapore.

Delivery Details
Deliveries are made from Monday to Friday between 9am – 7pm (GMT), excluding Saturday, Sunday and UK Bank Holidays. Orders may be subject to customs inspection and assessment of taxes and duties in accordance with local regulations. Restricted materials might be denied delivery due to location's regulatory restrictions.

For pre-order items, customers will be notified via email when the order is ready to be shipped. In case of any delays or cancellations, affected customers will be informed accordingly.

Order Tracking
Customers can track their order status by signing into their account and viewing 'My Purchases & Returns' under 'My Account'. The order status is updated next to the order number.

• Order Tracking Options:

  1. Sign in and view order status in account.
  2. Use guest checkout to check order status using order number and email.
  3. Track via the courier's online tracking system using the tracking number provided in the shipment confirmation email.

If the package is not received by the expected delivery date, customers are advised to refer to the order tracking system for updates or contact customer service for assistance.

Failed Delivery and Redirects
If a package is returned due to incorrect shipping address or if a delivery attempt fails and the recipient is uncontactable, the package will be returned and additional shipping charges may apply. Customers are responsible for ensuring correct shipping information is provided at the time of purchase.

Shipment to Restricted Areas
Delivery to PO Box, military, protected areas, and hotels is subject to specific conditions. The store is not responsible for lost orders once accepted by the hotel reception. If delivery to restricted areas fails, the customer bears the return delivery charges.

International Shipping
Charles and Keith ships to various international locations from its different regional websites. The store does not deliver to locations not listed on their delivery destination list.

Duties and Taxes
Taxes and duties for United Kingdom and Switzerland are included in the item price. In European Union countries, sales tax is calculated at checkout. The store is not able to determine customs inspection charges, taxes, and duties for other locations at checkout. Additional charges will be the responsibility of the recipient.

For returned items, customers are responsible for all taxes and duties imposed during return shipping. Any taxes and/or duties fronted by the delivery agent on the customer's behalf must be reimbursed upon receipt of shipment. Tax refunds are not available for purchases made at Charles and Keith.

What are the existing Charles and Keith discount codes?

Shoppers on the hunt for stylish accessories can look forward to enjoying exceptional savings with various discount codes available at Charles and Keith discount code. Currently, fashion enthusiasts can benefit from a 15% Charles and Keith discount code, perfect for reducing the cost of their next purchase, ensuring up-to-date style without breaking the bank.

Particularly advantageous is the 15% off Charles and Keith discount code designed exclusively for students. Register with a Student Beans account and enjoy the added savings on the latest fashion trends from Charles and Keith discount code. It's a superlative chance for students to stay chic on a budget!

• If you're seeking to refresh your wardrobe with new arrivals, there is no need to use discount codes, as you can find Women's New Arrivals starting from £55.
• In the jewelry department, shoppers can find fabulous deals with a selection of Women's Jewellery priced under £35, all without the need for discount codes.
• If you fancy helping a friend save some cash too, consider the Refer a Friend deal. By doing so, both you and your friend can save £10 on subsequent purchases. For this great offer, the usage of discount codes is unnecessary.
• For those who shop enough, Charles and Keith discount code provides a tempting Free Delivery deal on orders exceeding £50, helping you to eschew extra costs with ease.

Charles and Keith discount code conducts seasonal promotions and deals frequently, offering chances to save without always needing discount codes. Avid shoppers should stay alert for these limited-time offerings to capitalize on their savvy shopping skills.