Novo Shoes discount code - January 2026 - Picodi Australia

What do we know about Novo Shoes?

Novo Shoes offers a diverse range of women's footwear and accessories, available through their online store in Australia. The collection caters to a variety of styles, occasions, and preferences, ensuring a selection that meets the needs of fashion-forward customers. Below is a detailed description of the assortment available at Novo Shoes:New Arrivals:

• Online-exclusive designs
• Latest seasonal trends

Sandals:

• Made In Europe Collection
• Flat Sandals and Leather Sandals
• Slides, Flatforms, and Wedges

Heels:

• Mules and Peep Toes
• Platforms and Pumps
• Block Heels and Stilettos

Flats:

• Casual flats
• Loafers and Sneakers

Boots:

• Leather Boots and Lace Up Boots
• Flat Boots and Ankle Boots
• Sock Boots, Knee High Boots, and Over The Knee Boots
• Cowboy Boots, Chelsea Boots, and Platform Boots

Accessories:

• Clutch Bags, Tote Bags, Cross Body Bags
• Shoulder Bags, Mini Bags, and Foot & Shoe Care items
• Stockings, Belts, and Sunglasses
• Hair Accessories, Slippers, Necklaces, and Jewellery

Sale Items:

• Boot Sale and $20 Heels
• Various discounted products

Clearance:

• Ipanema Sandals featuring prints, glitter, and platforms

Additional Services:

• Free delivery on orders over $79.95
• Free Click & Collect at over 100+ locations
• Novo Rewards program to earn points
• Afterpay available for flexible payments

Novo Shoes ensures that every customer can find the perfect pair to complement their wardrobe, whether it's for work, a party, a wedding, or a casual outing. With new designs frequently added to their collections, shoppers are encouraged to explore and shop the latest trends in footwear and accessories.

Subscribe to Novo Shoes' newsletter to stay updated on new arrivals, sales, and exclusive offers.

How to return purchases in Novo Shoes?

Returns & Exchanges Policy of Novo Shoes

Understanding the policy for returns and exchanges at Novo Shoes ensures a smooth process for customers. Within 30 days from the date of purchase, returns or exchanges are accepted, given that all items are in original, unworn condition and inclusive of all packaging and labels. The branded shoebox is also part of the returnable items and must not be altered or marked.

Items Not Eligible for Return or Exchange:

• Jewellery
• Hair accessories
• Chokers
• Stockings & Tights

If products were purchased from third-party vendors such as The Iconic, Myer, Catch Of The Day, Mysale & Trestina, any returns or exchanges must be processed through the original point of purchase in accordance with that retailer's returns policy.

For online purchases, full-priced items may be returned to a store with the presentation of an email sales receipt or packing slip. The store is not under obligation to process refunds or exchanges without proof of purchase. Note that stores cannot process refunds or exchanges for purchases made with Humm.

Exclusions for In-store Returns:

• Sale items
• Clearance items
• Ipanema (Selected styles)
• Online Only Exclusive Collection

For the online order returns process:

1. Complete a returns form indicating the desired products for return or exchange.
2. Purchase an Australia Post shipping label.
3. Ship the goods back to the warehouse address provided by Novo Shoes.

Allow up to 5 business days from the receipt at the warehouse for the processing of refunds or exchanges. Note that shipping charges are non-refundable and customers are recommended to use a tracked or registered service for returns.

Click & Collect returns are eligible for exchange or credit note within 30 days of collection, subject to the same returns policy conditions, excluding the option of refund after collection.

For in-store purchases, returns and exchanges are solely processed in-store and not at the online warehouse. There are no refunds for change of mind, only exchanges or gift card issuance provided that the items meet the return policy conditions. Evidence of purchase is required for all in-store returns and exchanges. Items with manufacturing faults evaluated by the team may qualify for a refund.

In case of online orders with manufacturing faults, contact the customer service of Novo Shoes with an order number and photographic evidence. Alternatively, an in-store evaluation with proof of purchase is also available. For in-store faulty purchases, an in-store evaluation is required to determine refund eligibility in line with ACCC regulations.

Purchases made with a Novo Gift Card can only be returned for an exchange, Novo Gift Card, or E-Voucher, valid for 3 years.

Novo Shoes - forms of payment

Novo Shoes Payment Methods:

• Accepts Visa & Mastercard debit/credit cards for payment.
• Offers PayPal as a payment option.
• Provides Instant Checkout services for expedited transactions.
• Supports buy now, pay later solutions such as Afterpay, Zippay & Humm.

Note that American Express cards, bank deposits, or payments over the phone are not accepted methods of payment.

Conditions and methods of delivery in Novo Shoes

Delivery Options for Novo Shoes

• Free Standard Shipping on all Australian orders over $79.95.
• $9.95 Standard Shipping within Australia, with a delivery timeframe of 2-7 business days for metro areas.
• $14.95 Express Shipping within Australia (maximum 2 items), with a delivery timeframe of 1-5 business days for metro areas. It is important to note that WA, NT & FNQ may experience longer delivery times.
• Same-day dispatch is available for Express orders placed by 12 noon (AET) Monday to Friday. Orders after this time will be shipped the next business day.

International Deliveries

• $25 International Express shipping available, with a delivery timeframe of 6-10 business days to most major metro areas.

Additional Important Information

• It is not possible to ship to a PO Box for International Orders.
• Orders may incur customs charges and taxes for which the customer is wholly liable.

Delivery timeframes are estimates only and all orders are aimed to be shipped within 1-2 business days. During busy sale periods, delays in processing orders may occur due to increased volumes. No dispatch takes place on weekends or Victorian Public Holidays. Once parcels have left the Warehouse, Novo Shoes is not responsible for any delays caused by postal carriers which may be due to holiday periods, public holidays or extreme weather conditions.

Note on Delivery Issues:

• If an order has not been received within the estimated delivery timeframes, customers are encouraged to contact Novo Shoes via estore@novogroup.com.au with the full name and Online Order number.
• Please ensure that all shipping details, including phone number, are correct before confirming an order. Incorrect or incomplete shipping details may lead to additional postage costs if an item is Returned to Sender.

What are the existing Novo Shoes discount codes?

Shoppers seeking stylish and affordable footwear can take advantage of a variety of impressive offers at discount code Novo Shoes. Currently, discount code Novo Shoes is providing some exceptional deals that genuinely cater to the needs of frugal fashionistas. Don't miss out on the opportunity to enjoy substantial savings with these superb offers.

• Secure a remarkable saving of up to 80% off on clearance items, without even needing a discount code.
• Students can celebrate with a 10% off discount code, available upon verification through Unidays—a perfect opportunity to save on the latest trends.
• Immerse yourself in the seasonal sale, and grab a chance to benefit from up to 70% off at discount code Novo Shoes—no discount code needed!
• Considerate gift-givers can purchase gift cards starting from just $50, offering the gift of choice to the recipient.
• Lastly, relish in the January Bargains with massive markdowns storewide at discount code Novo Shoes, a perfect way to start the new year in style.

It’s essential to act promptly, as these discount code and promotions are subject to availability and may vary over time. Keep an eye out for future discount code Novo Shoes updates, which may offer even more enticing deals for shoe enthusiasts. With a dynamic range of offers like these, discount code Novo Shoes is the go-to destination for budget-friendly, fashionable footwear.