Lane Crawford promo code - July 2025 - Picodi Hong Kong

General information about Lane Crawford

Lane Crawford is a premier online shopping destination offering an extensive range of luxury designer clothes. With a commitment to high-end fashion, Lane Crawford enables shoppers to find exclusive items and the latest trends from both established and emerging designers.

The online fashion retailer features a curated selection of clothing for women and men, as well as designer shoes, bags, and accessories. Notably, the store also boasts an impressive lifestyle section that includes technology, games, books, and home furnishings.

The Women’s Section at Lane Crawford covers:

• Dresses
• Tops
• Jackets & Coats
• Swimwear
• Activewear & Lingerie

For Men, the offerings include:

• T-Shirts & Polos
• Suits & Blazers
• Pants & Swimwear
• Knitwear
• Coats & Puffer Jackets

Shoes for every occasion are available:

• Formal Shoes
• Casual Sneakers
• Sandals & Slides
• Elegant Heels
• Sturdy Boots

A robust collection of Bags includes:

• Tote Bags
• Shoulder Bags & Crossbody
• Travel Bags & Backpacks
• Clutch Bags
• Vintage Bags

In Accessories, shoppers can find:

• Fashion Jewellery
• Small Leather Goods
• Eyewear & Tech Accessories
• Hats, Gloves, Scarves & Belts

The Kids section provides stylish options for the younger ones, including:

• Clothing
• Shoes
• Accessories

For the home, Lane Crawford presents a variety of Lifestyle products:

• Speakers, Headphones & Tech Accessories
• Bedding & Home Furnishing
• Kitchen & Tabletop essentials
• Bath & Towels
• Home Fragrance items

Lane Crawford showcases exclusive pieces and collaborates with designers to bring unique creations to the market. With its commitment to luxury and fashion-forward design, Lane Crawford stands out as a destination for discerning shoppers seeking quality and style.

Editor’s Picks and Weekly Focus sections highlight selected trends and new arrivals, guiding customers towards the latest must-have items and collections.

To complement the shopping experience, Lane Crawford offers an array of services, including worldwide express delivery, ensuring that the luxury shopping experience is accessible anytime, anywhere.

Complaints and returns in Lane Crawford

Lane Crawford's policy for complaints and returns includes the following stipulations:

• Items may be returned or exchanged within 7 days of purchase, under the condition that they are in sellable condition and include the original packaging.
• Excluded Items such as Perishable Goods (including food, beverages, flowers, plants, and hampers), certain types of underwear and shapewear, fine jewellery, jewellery over a specific amount, customized Merchandises, vintage Merchandises, bespoke or made-to-measure Merchandises, Lane Crawford Gift Cards, Apple and Samsung products are not eligible for return or exchange.
• Exchange requests for online orders are limited to size exchanges only.

To return or exchange an online order, customers may:

1. Within 7 days of purchase, use the complementary collection service or drop off the items at Concierge in any of the specified stores.
2. Find your order under MY ACCOUNT, click RETURN, and complete the return request form to receive a confirmation email.
3. Choose SELF BOOKING to arrange a courier for a collection service, or CONTACT US for further assistance.
4. For in-store returns, bring items in original packing with the invoice to Concierge. Returns are only accepted at Concierge for orders made in the same region.
5. Contact the specific hotline provided for collection service booking when returning from Hong Kong SAR or Mainland China.

Gift orders may be returned, with the refund going to the original pay method. Only size exchanges are provided for gift orders.

Refund timings: Refunds will generally be processed to the original payment method within 7-14 days. The refund process for Mainland China "Pay on Delivery" orders will involve contact for bank details to arrange a refund. Note that processing times depend on the bank or card issuer's internal procedures.

Concerning delivery fees, tax, and duty costs:

• Delivery fees are non-refundable in the case of returns or exchanges.
• For DDI destination orders (inclusive of taxes and duties), taxes and duties are refundable.
• For DDU destinations (where taxes and duties are collected by local customs and courier), these costs are non-refundable from Lane Crawford.

Returns or exchanges of items bought in-store follow similar conditions to online orders, but must be conducted within the region of purchase.

What are the payment options in Lane Crawford?

Payment Methods:

• Payments can be made by Visa, MasterCard, American Express, and JCB for all international orders.
• For orders shipped to Hong Kong SAR, payment options also include major cards supported by China UnionPay (CUP).

Conditions and methods of delivery in Lane Crawford

Lane Crawford offers a variety of delivery options for online shoppers seeking luxury items. The delivery services provided are tailored to accommodate the specific needs of those who make purchases in store or online. Below are the methods of order delivery detailed:

• Delivery Service for In-Store Purchases: Shoppers have the option to request delivery services at the point of sale, either at the Concierge or during checkout.
• Next-Day Delivery: Customers in the Hong Kong SAR can avail themselves of next-day delivery services for orders placed before 18:00.
• Delivery in Mainland China: The delivery schedule within Mainland China follows the timetable of the appointed courier service.

Concerning delivery fees and complimentary delivery:

• Platinum members of Lane Crawford can benefit from complimentary delivery.
• Free delivery is provided for single transactions exceeding HKD1,000 / RMB1,500. For purchases falling below these amounts, a standard fee of HKD100 / RMB25 is applicable.
• Additional delivery fees for orders to Mainland China may incur based on the order's destination and weight.

It is essential to recognize that the delivery services offered are based on current availability and subject to change. For any updates or modifications in the delivery terms and conditions, customers should refer to the latest information provided by Lane Crawford.

Lane Crawford promo codes - what types are there?

If you're searching for promo codes to enjoy a more premium shopping experience at Lane Crawford, you're in the right place. Throughout July, fashion enthusiasts can take advantage of a variety of offers.

• Enjoy up to 70% off on select womenswear during the Lane Crawford sale. It's an excellent opportunity to upgrade your wardrobe with high-quality fashion.


• 30% off selected women's products is also on the table, allowing you to indulge in some of the latest trends for less.


• For tech-savvy shoppers, downloading the Lane Crawford App presents an accessible way to access fresh deals and promo codes.


• Discover the monthly Deals, where you could score massive savings on a wide range of items at Lane Crawford.


• Looking for gifts? Shop exquisite options for him and find the perfect item without breaking the bank thanks to generous promo codes.


• Gold Members can benefit from free express delivery on orders over $1000, while Platinum Members enjoy this perk with no minimum spend.


• Sign up for the newsletter and be the first to hear about deals with savings of up to 80%. It's a must for those eager to catch the biggest discounts!

While these offers don't require the use of promo codes, they are nonetheless an excellent way to reduce the cost of your purchases at Lane Crawford.