Marks and Spencer promo code - December 2025 - Picodi Hong Kong

What do we know about Marks and Spencer?

Welcome to Marks & Spencer Hong Kong, an establishment renowned for its diverse selection of high-quality products across various categories. Catering to a wide array of customer needs, M&S offers an extensive range of items that are a blend of contemporary style and classic comfort.

• Women's Fashion: A sophisticated collection ranging from casual wear to formal attire, inclusive of dresses, coats, jackets, tops, and more. Footwear and fashion accessories are also available to complement any outfit.
• Lingerie: An extensive lingerie section offering a variety of bras, knickers, nightwear, and shapewear designed to provide both comfort and elegance.
• Men's Apparel: Stylish and durable menswear that includes suits, shirts, trousers, and casual wear, along with shoes and accessories for a complete look.
• Baby and Kids: Delightful selections for children of all ages, from newborns to teenagers. The range encompasses everything from daily wear to special occasion outfits, as well as school uniforms.
• Home Essentials: High-quality home goods, including bedding, home decor, and kitchenware, perfect for those looking to add comfort and style to their living spaces.

Shoppers at Marks & Spencer can enjoy free home delivery for orders over HK$500, with the assurance of hassle-free returns. Catering to a global audience, M&S also offers delivery to over 100 countries.

Current Offers:
Marks & Spencer frequently provides enticing discounts and promotions for shoppers. Key offers include:

• 20% off selected knitwear and outerwear.
• Lingerie deals such as 4 for 3 on selected knickers.

New customers are invited to sign up for M&S emails and enjoy 10% off their first order. Furthermore, the company commits to high standards of customer service, offering convenient payment options, order tracking, and a helpful customer support team.

Special Collections: Marks & Spencer features various themed collections and edits which include:

1. Ramadan edits with modest clothing and comfortable wear.
2. Seasonal selections for holiday attire for men, women, and kids.
3. Exclusive brands such as Rosie, Autograph, and Goodmove.

In addition to physical retail, customers can enjoy a seamless shopping experience through the Marks & Spencer Hong Kong website, complete with comprehensive size guides and a site map to navigate the extensive product offerings easily.

How to return purchases in Marks and Spencer?

Returns & Refunds Policy

• Standard returns policy is 35 days for both online and in-store purchases, except for Sale items which must be returned within 14 days.

• Sale items collected from a store generally cannot be returned by post but can be returned to any store free of charge.

• Clothing or homeware items purchased from main clothing and home stores can only be returned at these stores.

• Items from Outlet stores are returnable only to Outlet stores.

• Non-returnable products: Certain products cannot be returned, including face coverings, certain beauty products, bra accessories, duvets, earrings, flowers, food, food gifts, furniture, gift cards, hampers, made-to-measure and personalised items, mattress protectors, pillows, plants, single-use carrier bags, swimwear, toiletries, wine, non-branded toys and gifts, non-branded luggage, kitchen electrical goods, and any products with a broken seal.

• Underwear and lingerie: Returnable if the product packaging is undamaged or if item is unworn with tags and hangers intact.

• Swimwear: Returnable as long as hygiene seals are intact.

• Gifts: Refundable, but the refund will be processed back to the original payment method for postal returns. Gift orders come with a paper parcel summary for inclusion with returns.

• To return an online order, customers can generate a return barcode via the 'Orders & returns' section in their account. The barcode can be used for store or postal returns based on the chosen method.

• If customers decide not to return an item, no action is required, and the system will adjust automatically.

• For postal returns through Evri or Royal Mail, the item can be dropped off at any of their locations, even if different from the original selection during the returns request.

• Refunds are usually processed within 3-5 working days once the return is processed.

• Additional returns for items within an order can be processed under 'Orders & returns' in a customer's account.

• For guest checkouts, returns can be managed using the guest tracking and returns portal with an order number.

International Returns & Refunds

• For international orders, the standard policy is 35 days from purchase.

• International items ordered from the UK site can be returned to any UK store (certain exclusions apply).

• Items can also be returned by post by sending them in the original packaging to the provided Marks & Spencer Returns address.

• Customers must pay postage for return items using their local postal service.

Marks and Spencer - available payment methods

Marks and Spencer offers a variety of payment methods to provide flexibility and convenience for their customers during the online checkout process. Detailed information about each payment method is available to ensure security and trustworthiness in transactions.

Available Payment Methods

• Clearpay: This service allows customers to split payments into four interest-free installments over two weeks. Customers must be over 18 and a permanent UK resident to apply. Clearpay may apply late fees for missed payments.
• PayPal: Customers can use PayPal for all online orders, allowing the convenience of secure payments. This excludes baskets containing furniture items when opting for PayPal 'Pay In 3' and is not applicable for in-store or phone orders.
• PayPal 'Pay in 3': An option for customers to pay for their purchases over three equal instalments. The service is subject to eligibility and credit approval by PayPal.
• Sparks Pay: This method enables Sparks customers to apply for credit up to £500 with interest-free periods. Sparks Pay can be used online and in-store at participating UK M&S stores. Restrictions and account management details apply.
• Interest-free credit (Furniture only): Offered online and at furniture stores, interest-free credit allows customers to pay for furniture over 12 or 24 months, with a repayment term and a minimum loan of £500.
• Gift Cards and Vouchers: M&S accepts gift cards and vouchers for payments up to a certain amount, subject to terms and exclusions.

Payment Security

• M&S complies with the Payment Services Directive (PSD2), a set of regulations designed to protect online payments and reduce fraud.

Notes on Using Payment Methods

• Some payment methods may not be used in conjunction with other offers, gift cards, or loyalty reward vouchers.
• Customers are encouraged to check the terms and conditions associated with each payment method to ensure correct usage and eligibility.

Important: It is critical for customers to utilize payment methods responsibly to ensure a secure and positive shopping experience.

What are the delivery costs and methods in Marks and Spencer?

Marks and Spencer Delivery Options:

• Standard Delivery:
  • Cost:
    £3.99 for orders under £60
    FREE for orders over £60
  • Timeframe:
    2-4 working days
  • Courier Delivery Hours:
    7am to 7pm (times may vary during busy periods)
• Nominated Day or Next Day Delivery:
  • Cost:
    £5.99
  • Order By:
    9pm for next day delivery
  • Courier Delivery Hours:
    7am to 7pm (times may vary during busy periods)
• Store Collection:
  • Cost:
    FREE
  • Order By:
    10pm for next-day store collection (terms apply)
  • Collection Hours:
    Check store times
  • Order Holding Period:
    Stores hold orders for 7 days post arranged collection date
• Flowers:
  • Delivery:
    Nominated-day or Next-day delivery options
  • Cost:
    FREE
  • Order By:
    7pm weekdays or 2pm weekends for next-day delivery
• Wine Delivery:
  • Standard Delivery Cost:
    £4.99 or FREE on orders over £100
  • Nominated-Day or Next-Day Delivery Cost:
    £6.99 or FREE when spending over £150
  • Timeframe:
    2-4 working days for standard delivery
• Hampers:
  • Standard Delivery Cost:
    £3.99 or FREE for orders over £60
  • Nominated-Day or Next-Day Delivery Cost:
    £5.99 (free or charged depending on the product)
  • Timeframe:
    2-4 working days for standard delivery
• Furniture Delivery:
  • Cost:
    £15
  • Dispatch Note:
    Times range from 1-6 weeks, depending on the item
  • Delivery Planning:
    Customer selects delivery date and informs of access requirements

• Personalised Products:

  • Delivery:
    Standard delivery
  • Cost:
    £3.99 or FREE for orders over £60
  • Timeframe:
    Within 7 working days from order placement

What are the existing promo codes and promotions in Marks and Spencer?

Shoppers can take advantage of a multitude of enticing offers and promo codes at Marks and Spencer. Among the available deals, you can find a 20% discount on flower subscriptions using a dedicated promo code. This exclusive offer applies to your first bouquet, making it a delightful way to brighten up your home or surprise someone special.

For those new to Marks and Spencer, a tempting 10% off on your first order awaits, allowing you to save on a wide selection of men’s and women’s clothing, home decor, and exceptional food items. It's an excellent opportunity to experience the quality and variety that Marks and Spencer offers at a reduced price.

The promotions continue with a great 4 for 3 deal on knickers, enabling customers to stock up on everyday essentials without needing any promo codes. A similar no-code-required offering caters to those looking to find the perfect gifts, with dedicated sections for Gifts For Him and Gifts For Her, showcasing a wealth of suitable options for all tastes and occasions.

In addition to these perks, Marks and Spencer presents Top March Offers showcasing substantial savings across a range of products. Again, these deals do not necessitate the use of any promo codes.

Lastly, customers can enjoy free delivery at Marks and Spencer when they spend a minimum of HK$300. This convenience adds yet another layer of value to your shopping experience, and like many of the offers listed, does not require any promo codes to activate.

• 20% off flower subscriptions
• 10% discount for new customers
• Buy 3, get 1 free knickers
• Thoughtful Gifts For Him and For Her selections
• Top March Offers for various products
• Free delivery on orders over HK$300