OtterBox promo code - May 2025 - Picodi Australia

OtterBox – what do we know about it?

OtterBox specializes in providing durable protective cases and accessories for a wide array of electronic devices, with offerings for major brands such as iPhone, iPad, Samsung, and Google.

• Protective Cases: Tailored to various device models, with key series including:
  • Defender Series – Rugged multilayer protection
  • FRĒ Series – WaterProof cases
  • Symmetry Series – Stylish and protective
  • OtterGrip Symmetry Series – Integrated grip feature


• Screen Protectors: Designed to prevent scratches and impacts for both phones and tablets.


• Power Accessories: Includes cables and chargers for USB-C, Lightning, and Micro-USB connections.


• MagSafe and Device Accessories: Items such as wallets, mounts, and protective cases for Apple Watch and AirPods.


• Lifestyle: From antimicrobial kids' tablet cases to drinkware like tumblers.


• Special Offers: Promotions like free shipping, discounts on multiple case purchases, and first-order discounts for new customers.


• Customer Support: Including a comprehensive Support Center, Warranty information, and Returns guidance.


• Giving Back: The OtterCares initiative to empower youth to effect positive change.

How to return an order in OtterBox?

Return Policy:

• Returns accepted within 30 days of the original purchase from otterbox.com.au.
• Product must be in original condition for return eligibility.
• Refund process initiation within two weeks after receiving the item in the warehouse.

Warranty Claims:

• Warranty covers defects in manufacturing, material, or workmanship.
• Varied Warranty Periods applicable for different products.
• Claims can be made for products purchased directly or from an Apple Store.
• Submission of a warranty claim requires an order number, email address, and may require further documentation.
• Product returns may be requested as part of a warranty claim.

Shipping Details for Orders and Returns:

• Items ship from Hong Kong S.A.R warehouse.
• Shipping fee is comprehensive, including freight, duties, and taxes.
• Signature required upon delivery; arrangements may be needed if unavailable to receive the parcel.
• Tracking information provided via email after shipment.
• Delays possible due to customs clearance.
• APO addresses are not serviceable for shipping.

What payment methods does OtterBox accept?

Payment Methods:

• Credit Cards: VISA, Mastercard, JCB, American Express
• PayPal
• Apple Pay

Pre-Authorization and Billing:

• Credit cards are pre-authorized, not charged immediately.
• Billing occurs upon shipment of the order.
• Pre-authorizations are held for 2-3 business days.

Order Processing Considerations:

• Ensure billing address matches the card statement's address.
• Double-check for available funds and correct payment details.
• Contact Customer Service immediately if there are any order discrepancies.

Information about delivery in OtterBox

Orders placed on OtterBox.com.au are automatically submitted to the Otter Distribution Center in Hong Kong S.A.R, China as soon as they are submitted online. A cancellation or modification of orders placed online is not possible. Once an order has shipped, an e-mail notification is sent to the customer containing tracking information to view the order status.

FedEx is the shipping carrier used and specific delivery requirements apply. A signature is not required for residential deliveries. However, for apartment complexes and commercial addresses a signature is required. Should the recipient be unavailable to sign, FedEx offers options such as signing a slip to leave the package with a neighbor or the manager's office, or authorizing delivery to another address by calling FedEx with the tracking number provided.

Shipping charges are calculated depending on weight and location, which can be viewed before the final order submission. Duties and taxes imposed upon import to countries outside Hong Kong S.A.R, China are not controlled by OtterBox and must be borne by the recipient. OtterBox is required by law to declare the proper value on all shipments.

OtterBox is currently unable to ship orders to military addresses (APO).

For customers in Australia and New Zealand, standard shipping costs A$9.99, with free shipping on orders over A$49, and express shipping is available for A$19.99. Shipping costs for other regions are provided during the order process. The flat rate shipping includes duties and taxes for a complete door-to-door service.

• Australia
  • Standard shipping: A$9.99 or Free shipping on orders over A$49
  • Express shipping: A$19.99
• New Zealand
  • Standard shipping: A$9.99 or Free shipping on orders over A$49
  • Express shipping: A$19.99

Information comes from the latest update and is subject to change without prior notice.

What promo codes and promotions are available in OtterBox?

Customers looking for ways to save on their next purchase from promo code OtterBox will be pleased to discover a variety of offers and promo code. For instance, students can benefit from a special 15% discount by verifying their status through Student Beans and applying the exclusive OtterBox student promo code at checkout.

Furthermore, the promo code OtterBox has promotions such as up to 50% off during the Clearance Sale, ensuring customers can find sturdy protective cases at significantly reduced prices. Additionally, those planning to buy multiple items can make use of a deal where purchasing a second item gives you a 20% discount.

For those looking to accessorize, a promo code of 10% off accessories with any case purchase can be particularly appealing. No need to worry about shipping costs either, as promo code OtterBox offers free shipping on all purchases, easing the overall cost of protecting your devices.

Be sure to keep an eye out for the Special January Offer, which promises impressive deals that shouldn't be missed. Therefore, whether you're a new customer or a returning one, these offers and promo code provide a great opportunity to secure premium protection for your devices without breaking the bank.