Metro Baby discount code - April 2026 - Picodi Australia

Metro Baby - general information

Welcome to Metro Baby, Australia's one-stop shop for the finest selection of baby products and accessories. Carefully curated range extends across numerous categories, ensuring that parents, guardians, and those looking for the perfect gift have a wealth of options to choose from. Below is a detailed synopsis of what you can find in store.

• Prams: Explore extensive variety of prams, ranging from single models to travel systems, complemented by essential accessories.
• Nursery: Furnish your baby's nursery with selection of cots, bassinets, decor, and change tables, curated for safety and comfort.
• Playtime: Discover play mats, gyms, plush toys, and wooden toys designed for interactive learning and development.
• Feeding: Find everything from booster seats to inventive snack solutions to support you through breastfeeding and weaning.
• Bath: Stock up on baby-care items for bath time, ensuring safety and enjoyment for baby and parent alike.
• Clothing: Choose from baby clothing range, featuring comfortable, organic materials suitable for various occasions.
• Out & About: For trips and strolls, peruse essentials like car seats and portable baby monitors for safety on the go.
• Gifts: Simplify gifting with diverse selection and personalized gift registry service.
• Sale: Take advantage of reduced prices on top-quality baby products in sale section.
• Brands: Trust in lineup of renowned brands, including UPPAbaby, Mamas & Papas, and more.

At Metro Baby, we are committed to providing you with exceptional service, including Click & Collect options, free shipping on qualifying orders, and a lucrative rewards program. Shop confidently with us, knowing we are an NDIS registered provider dedicated to your satisfaction.

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How to return purchases in Metro Baby?

Returns Policy

Acceptance of returns is subject to the following conditions:

• Returns must be completed within 10 business days of receiving the goods.
• Items must be in their original condition, un-opened and not used.
• All packaged items and any outer boxes must be included.
• Return requests must be emailed to hello@metro-baby.com.au prior for approval.
• A credit note or refund will be provided for the item price less shipping costs, if applicable.
• For certain items, a restocking fee of 20% applies.
• Online purchases must be returned via Australia Post at the purchaser’s expense.
• If items do not meet return requirements, they will be sent back at the purchaser’s expense.
• Orders paid with Afterpay will only be eligible for a store credit, not a refund.

Non-returnable Items

Returns are not accepted on the following items:

• Feeding accessories
• Breast pumps and breastfeeding accessories
• Bathing and diapering accessories
• Pacifiers and related products
• Mattresses and cot accessories
• Baby carriers
• Large nursery items including cots and change tables
• Prams
• Baby bouncers
• Playmats and rugs
• Items on sale or promotional price
• Maternity/Compression garments
• Car Seats
• Trampolines
• Items with seals broken or not in original packaging
• Items ordered via NDIS

Complaints Regarding Delivery

If delivery issues arise, it is recommended to:

• Contact Metro Baby within 10 business days of the order being sent if the package was not received.
• Be aware that Metro Baby is not responsible for lost or stolen packages that are successfully delivered to the address provided by the customer.
• Understand that if the incorrect address is provided, additional costs to redeliver the item will apply.
• Note that if a package is dispatched to an incorrect address provided by the customer, Metro Baby is not responsible.

Metro Baby - forms of payment

Metro Baby accepts several methods of payment for purchases, ensuring versatility and convenience for customers. The following payment types are accepted:1. Credit cards are a popular payment method, and Metro Baby processes transactions made with major credit cards such as MasterCard, Visa, and American Express.2. For those preferring to pay with cash, this option is available as well.3. eVouchers, which are electronic vouchers, can be utilized as a form of payment.4. Gift Cards or Store Credit that are issued by Metro Baby can be redeemed during checkout.5. PayPal, a widely used online payment system, is accepted for customers who seek a secure and convenient digital transaction.6. Afterpay is available, offering the benefit of purchasing products instantly and paying for them over time through installment payments.

Metro Baby accepts several payment methods to cater to a variety of customer preferences. The options available are:

• Credit cards: Including MasterCard, Visa, and American Express
• Cash: For those who prefer to transact in hard currency
• eVouchers: Electronic vouchers as an alternative payment method
• Gift Cards / Store Credit: Issued by Metro Baby for redemption
• PayPal: For secure and convenient digital transactions
• Afterpay: Allowing customers to make immediate purchases and pay over time

Delivery costs in Metro Baby

Metro Baby dispatches orders from a warehouse located in Melbourne, employing a variety of couriers including Australia Post, Sendle, and Couriers Please to deliver their products.

For orders under $99.00, Metro Baby offers standard shipping at a fee of $9.99. Orders priced above $99.00 qualify for free standard shipping, excluding large items like prams and nursery furniture, which have a shipping fee starting from $29.99.

The service covers most Australian postcodes, with the exception of locations where delivery cannot be fulfilled. Should such a situation arise, customers are informed via email, and options for a credit note or refund are provided. It is important to note that once an item has been fulfilled, the shipping address cannot be amended.

Large items may take at least 3 business days to be dispatched and require delivery to a physical address. Parcel lockers or PO Boxes are not valid shipping addresses for these items. In addition, a person must be present to receive the delivery, otherwise, the it will be redirected to the nearest collection point.

For orders destined for Western Australia or non-metro locations, there may be additional fees on top of the bulky item charge. Customers will be notified via email of any extra costs and are given the option to pay the additional fees or receive a refund if they are not willing to incur these costs.

Metro Baby only issues gift cards via email. In the case of pre-ordered items, orders containing both in-stock and pre-ordered products will ship once all items are available, unless separate orders are placed for immediate delivery of in-stock items. It is noted that pre-order dates are estimates, and arrival times cannot be guaranteed.

Typically, products available in the warehouse are packed and dispatched within 2 to 3 business days, with no shipments occurring over the weekend or public holidays. Customers may face delays during busy periods such as sales events or holidays. In the event that a delay in stock arrival prolongs delivery beyond 3 business days, the sales team commits to contacting customers via email or phone.

Upon request, express shipping can be arranged, with costs calculated based on the order size. However, Metro Baby is not liable for lost or stolen packages that have been confirmed as delivered to the shipping address provided. If a package is not received, the recipient must contact Metro Baby within 10 business days of the dispatch date. Any issues arising from incorrect addresses provided by the customer will result in the item being returned to Metro Baby, with the possibility of an additional redelivery charge. No further shipping address amendments can be made once an order has been dispatched.

There are certain items for which Metro Baby does not accept returns or exchanges. These include feeding accessories, breast pumps, bathing and diapering accessories, pacifiers, mattresses, baby carriers, large nursery items, prams, baby bouncers, playmats, rugs, sale or promotional items, maternity garments, car seats, trampolines, and any product with a broken seal or not in original packaging—including those ordered via NDIS. Returns must be initiated within 10 business days of receipt, with all items in their original, unopened, and unused state, including packaging. A restocking fee of 20% may apply to some items.

Returns are subject to approval and must be requested via email to hello@metro-baby.com.au. Shipping fees for online purchase returns are the responsibility of the purchaser and must be sent through Australia Post. Any returns that fail to meet the outlined requirements will be sent back at the purchaser's expense. It is also mentioned that orders paid with Afterpay only qualify for store credit, not refunds.

What are the existing Metro Baby discount codes?

Shoppers seeking ways to save at discount code Metro Baby will discover a variety of offers and discount code to enhance their shopping experience. Currently, customers can enjoy significant savings with deals such as up to 50% off selected items, without the need for a discount code.

Those who are new to discount code Metro Baby can avail themselves of a welcoming offer. By signing up for the newsletter, you can receive a 10% discount on your initial purchase. This is a fantastic way to save on your first order and get acquainted with the wide range of products available.

In addition to one-time discounts, discount code Metro Baby also operates a rewards program. As you shop, you accumulate points; for every $300 spent, you earn a $15 reward to use on future purchases, boosting the value of your shopping experience.

Parents looking for affordable clothing options for their children can benefit from the starting price of $9.95 on selected clothing items at discount code Metro Baby. This offer doesn't require the use of a discount code and is a great opportunity to stock up on essentials.

Furthermore, discount code Metro Baby occasionally rolls out time-limited promotions. For example, their Big January Savings event was a chance for customers to enjoy additional discounts on a wide range of products throughout the store.

To conclude, discount code Metro Baby offers a variety of discount code ranging from welcome offers to seasonal sales. Whether looking to save on baby clothes or to earn rewards on purchases, discount code Metro Baby provides multiple opportunities to reduce costs and enjoy high-quality products for less.