Biome discount code - May 2025 - Picodi Australia

Biome – what do we know about it?

Biome is an environmentally conscious company based in Australia that offers a wide range of eco-friendly products. The focus of Biome is on sustainable living, with products that are friendly to the environment, natural, vegan, and geared towards zero waste. The brand emphasizes ethical sourcing and the health and safety of both the planet and its inhabitants.

Biome's extensive product line includes categories such as:

• Eco gifts for various occasions and recipients
• Natural skincare products that cater to different skin types and concerns
• Body care items ranging from natural deodorants to organic perfumes
• Green cleaning supplies for an eco-friendly household
• Reusable alternatives to single-use items like lunchboxes and water bottles
• Home and food products, including sustainable kitchenware and organic foods
• Baby and kids' products that ensure safety and natural materials
• Toys and games that promote learning and are made from sustainable materials
• Slow fashion items are focusing on sustainable and ethical clothing
• Gardening and pet products that align with eco-friendly practices
• Outdoor and travel goods alongside books and magazines that celebrate and educate on sustainability
• DIY supplies for those looking to create their eco-friendly products

All products sold by Biome are carefully selected to adhere to strict environmental standards. They are palm oil-free, toxin-free, and devoid of any harmful synthetic fragrances or preservatives. The company takes a stand against greenwashing, ensuring that all items offered are genuinely beneficial to personal health and the environment.

Biome is not only a retailer but also engages in educational initiatives through its blog, providing valuable information on topics such as green cleaning, natural skincare, and sustainable living.

The company is also active in community initiatives that allow customers to recycle products and reduce waste, continually seeking new ways to lower its carbon footprint and encourage others to do the same.

Biome is a B Corporation certified, indicating that the company meets high standards of social and environmental performance, accountability, and transparency. It is family-owned and upholds a commitment to ethical values and the overall well-being of both humanity and nature.

Furthermore, Biome is recognized for its contributions to the local community and broader environmental causes, often collaborating with organizations that promote conservation and sustainable living.

The brand is well-recommended for consumers seeking to live a more sustainable lifestyle and looking for a wide selection of eco-friendly products under one roof.

Complaints and returns in Biome

Biome's policy on complaints and returns focuses on adherence to the Australian Consumer Law for consumer guarantees and returns. If a customer believes a product is faulty, they are advised to contact the store from which the product was purchased, or online customer service for items purchased online.

For change of mind returns, products must be in a saleable condition, meaning they are unused and unopened in their original packaging. However, Biome stipulates exceptions to the change of mind return policy. Some items that cannot be returned include skin, body, hair and tooth care products, razors, makeup, food items, jewellery, underwear, and special order items such as water purifiers and Silverettes. Additionally, items marked as 'Final Sale' are not eligible for return, exchange, or refund unless they are found to have a genuine fault.

If a customer receives an incorrect item or an item is damaged in transit, they are instructed to contact Biome's customer service team directly at shop@biome.com.au. Customers are reminded to retain their printed or emailed receipt as proof of purchase for a potential refund, exchange, or credit, which can be sought within 45 days from purchase.

All returns must follow these guidelines, optimizing the process for both the customer and the store.

What are the payment options in Biome?

Biome accepts various types of payment methods for customer convenience. Detailed information about the payment methods available for Biome's customers is outlined below:

• Online purchases can be made via multiple digital payment modes, including Visa, Mastercard, American Express, and Debit cards. These options provide customers with the flexibility to use their preferred credit or debit cards for transactions.
• Payment through digital wallets such as PayPal is also accepted, enhancing the ease of transactions for customers who prefer this payment service. Additionally, PayPal is the only payment method available for international orders, ensuring secure and convenient payment for customers outside Australia.
• Biome also supports payment methods like Apple Pay, Google Pay, and Microsoft Pay, catering to customers who opt for a quick, contactless payment experience directly from their compatible devices.
• For customers looking to buy now and pay later, Biome provides the options of Afterpay and Zip Pay. These services allow shoppers to make purchases and spread the cost over installment payments, providing financial flexibility.

When shopping in-store at Biome, the payment options are slightly different:

• Traditional payment methods such as Visa, Mastercard & Debit Cards are accepted, aligning with the payment standards common in most retail establishments.
• Biome also acknowledges Union Pay, thereby accommodating international customers visiting the physical stores.
• Just like with online purchases, in-store shoppers can use Zip Pay to make their payments, benefitting from the buy now, pay later service.

Note: It's important for customers to review their payment method preferences and select the best-suited option during the checkout process.

Conditions and methods of delivery in Biome

Biome offers a variety of delivery options to cater to the diverse needs of its customers. Upon placing an order, customers have the choice to select from Standard, Priority, Express, or Store Pickup as their preferred method of delivery. Free standard shipping is available for orders exceeding the value of $110, with a few exceptions related to weight.

Standard Shipping:

• Handled by regular Australia Post service coming from Brisbane.
• For orders under $110, the shipping fee is $10.95.
• Order values over $110 qualify for free shipping, though orders considered overweight (>3kg) may incur a surcharge, which is calculated during checkout.

Priority Upgrade:

• Exclusively for orders over $110, providing expedited processing through the warehouse, yet shipped via Regular post.
• The cost for Priority Upgrade is $4.95.

Express Shipping:

• Orders placed before 1pm (AEST – Brisbane time) are dispatched on the same working day.
• Services are limited to orders up to 3kg and exclude Bokashi bins, bulky items, glass products, and special items.
• For orders under $175, the cost is $18.00. Orders over $175 receive a discounted rate of $14.00.

Store Pickup:

• Customers can select their preferred store for order collection during checkout.
• Wait for email notification indicating that the order is ready for collection.
• Location options include Brisbane stores, Southport, and Burwood.
• This service is offered for free.

Delivery Times:

• For standard delivery, estimated times can range from 2-10 working days, depending on the region of delivery.

Furthermore, Biome emphasizes that all deliveries are carbon offset and shipped without the use of plastic packaging, aligning with the company’s commitment to sustainability. It is also worth noting that orders are fulfilled by Biome's own fully stocked warehouse, ensuring quick and reliable order processing.

Biome provides customers with an 'Authority to Leave' option for their convenience. However, it is critical to note that if this option is selected and the order goes missing post-delivery, the responsibility will lie with the customer.

Lastly, the store has provisions for same day delivery within Brisbane for orders placed by 1pm through a service called Sherpa, to enhance the shopping experience for those who need their purchase delivered urgently.

In the unfortunate event of loss or damages incurred during shipping, Biome requests customers to reach out promptly to initiate the resolution process. The company may choose to replace items contingent on the outcome of their investigation into the matter.

What discount codes and promotions does Biome offer?

At discount code Biome, customers can enjoy a range of savings on eco-friendly products. For example, there's a substantial saving with up to 70% off on various reusable items. This offer allows shoppers to purchase sustainable goods at significantly reduced prices without the need for a discount code.

For those who join the Be.Club membership program, there is a 5% discount on every order that gets placed, as well as free delivery for orders over $75. This discount code ensures continuous savings throughout the year.

• Spend $50 or more and receive free delivery, a great way to save without even needing a discount code.
• Sign up for the newsletter and grab up to a 20% discount code Biome, enhancing the shopping experience with exclusive deals.
• Enjoy 50% off on a wide range of products during the huge sale event, and the best part is, you don't need a discount code to benefit from these discounts.
• Score a 30% discount on special offers, making eco-conscious shopping even more affordable without the use of discount code Biome.
• Take advantage of the 20% off on water bottles, encouraging hydration in an environmentally-friendly way without the need for a discount code.

Further, Biome offers $20 gift cards, which make the perfect present for those who value health and the environment. These gift cards are easily accessible and don't require a discount code. Additionally, shoppers can find products from women-led brands starting at $16, demonstrating discount code Biome's commitment to supporting diverse entrepreneurs.

In summary, whether you're looking for everyday essentials or special gifts, discount code Biome at Biome provides a range of discounts to fulfill your needs. With promotions like free delivery, membership discounts, and sales up to 70% off, eco-conscious shopping becomes not only accessible but also affordable.