ECO. Modern Essentials promo code - September 2024 - Picodi Australia

Data about ECO. Modern Essentials

ECO. Modern Essentials offers an extensive selection of pure essential oils and custom essential oil blends crafted for specific wellness purposes. Committed to sustainability and transparency, the Australian brand ensures its products are 100% pure, vegan, and cruelty-free, without any synthetic additives. From promoting relaxation and sleep to enhancing energy and immunity, they cater to a range of health and wellness needs.

In addition to oils, their product line includes a variety of diffusers, including stylish ultrasonic and waterless options, as well as ceramic and glass designs to match any decor. Customers can also opt for convenient subscriptions like the ECO. Oil Club and ECO. Ritual Box for regular home deliveries.

For those who love combinations and savings, there are value packs and gift options. ECO. Modern Essentials also supports DIY enthusiasts with a range of supplies and guides. The brand's dedication to customer support is evident through its educational resources, essential oil quiz, and a rewards program for loyal customers.

With an emphasis on environmental responsibility, ECO. Modern Essentials is Australian Made & Operated, offers easy & free returns, and maintains a carbon neutral commitment, ensuring a positive impact not only on their customers' lives but also on the planet.

ECO. Modern Essentials - how to complete a complaint and make a return?

Faulty Products:

If a customer believes they have a faulty product that is under the store's 12-month warranty, they can initiate the return process by emailing the customer experience team at ECO. Modern Essentials. The email must include the order number and a video showing the faulty product. Upon verification, the customer experience team will respond with an appropriate solution, which could involve replacing or refunding the faulty product.

Happiness Guarantee Policy:

To ensure customer satisfaction, ECO. Modern Essentials features a happiness guarantee policy. This policy covers both unused and unopened items, as well as open/used items, with specific conditions for both scenarios:

• Unused & unopened items can be returned within 30 days for a full refund. The cost of the return label, however, will be deducted from the refund amount.
• Open/Used Items, if returned within 30 days, qualify the customer to receive a store credit for the purchase price; here too, the cost of the return label will be deducted from the store credit.
• Items purchased on sale are not eligible for return under the happiness guarantee policy.

Returns Portal:

Customers can make use of the online returns portal to lodge a happiness return. The process involves entering the order number and email address used during the purchase, selecting the item(s) they wish to return and the reason for the return, choosing the refund option (store credit or refund), and confirming the return. After this, a return label will be emailed to the customer.

Product Warranty:

In addition to the happiness guarantee, ECO. Modern Essentials provides a 12-month warranty on all accessories, starting from the purchase date. If a product becomes faulty within this timeframe, customers can contact the customer experience team with their order number and detailed issues to claim warranty coverage.

Order Edits:

Once an order is placed, it cannot be modified. This ensures that all customers receive their parcels promptly and without delay.

Unclaimed Parcels:

If a customer fails to collect their item from the post office, resulting in the parcel being returned to the ECO. Modern Essentials head office, a reshipping fee of $10 will be charged to resend the item.

Return to Sender Parcels:

In instances where the wrong address is supplied by the customer and the parcel is returned, a $10 shipping fee is required for ECO. Modern Essentials to resend the parcel.

What are the payment options in ECO. Modern Essentials?

ECO. Modern Essentials offers customers the opportunity to shop now and pay later through a strategic partnership with Klarna. By selecting Klarna at checkout, customers can split their purchase into 4 interest-free instalments, allowing them to spread the cost over time in a manageable way.

To use this flexible payment option, customers are required to:

1. Add item(s) to their shopping cart.
2. Select Klarna as the payment method during checkout.
3. Enter their debit or credit card information for automatic payments.
4. Pay the first instalment during the order process, with the remaining three payments automatically charged to their card every two weeks.

Customers can manage their payments and review their purchases through the Klarna App, ensuring ease of use and accessibility for all of their transactions. The Klarna platform not only presents a smooth and simple payment experience, but also offers the peace of mind of safe and secure transactions. In addition, Klarna's Buyer Protection policy ensures that customers have zero fraud liability.

Please note that the above features reflect the nature of the payment methods as described on the ECO. Modern Essentials web store via Klarna FAQ.

ECO. Modern Essentials - delivery costs and methods

ECO. Modern Essentials offers several methods for order delivery to cater to customers in different regions. Below are the specific delivery options and policies:

For Australia:

• Free standard shipping is available on all orders over $50.
• Shipping charges for orders under $50 will be calculated at checkout.
• Orders placed before 12 pm Monday-Friday are shipped the same day.
• Orders placed after 12 pm will be shipped the next business day.
• Express Post will be delivered 1-2 days from the date of dispatch.
• Estimate for East coast deliveries is 3-7 business days.
• Estimate for West coast deliveries is 14-21 business days.

For the United States, New Zealand, Canada, United Kingdom & Singapore:

• Free standard shipping is provided on all orders over $50.
• Shipping charges for orders under $50 will be calculated at the checkout.
• The delivery estimate for these regions is 14-21 business days.

For the Rest of the world:

• Free standard shipping is available for orders over $150.
• Orders under $150 will incur a shipping fee of $20.
• Delivery is estimated at 5-25 business days depending on the location.
• Up to date timelines can be checked via the International Courier Partner's website.
• Currently, shipping to Ireland is unavailable.

Worldwide Policies include:

• Contacting customers immediately by phone or email if issues arise with their order.
• A responsibility for customers to provide accurate and timely information for delivery.
• Unclaimed/Returned/Lost Parcels:
  1. If an item is unclaimed at the post office and returned to the head office, a shipping fee of $10 is charged for reshipment.
  2. An incorrect address that results in a returned parcel incurs a $10 shipping fee for resending.
  3. Unclaimed/returned parcels requested to be refunded instead of shipped will have an $8 refund/admin fee applied.
  4. In the case of lost parcels, the customer service team should be contacted. A query will be lodged with the shipping carrier, taking up to 4 working days for a response. If the parcel is unlocatable, a replacement will be sent.
• Duties and Taxes on Overseas Shipments:
  The purchaser is responsible for any customs, duties, or taxes incurred by their country. Import taxes, customs duties, and fees levied by the destination country are to be fulfilled by the recipient. These charges are beyond the control of ECO. Modern Essentials and vary from country to country.

What promo codes and promotions are available in ECO. Modern Essentials?

At promo code ECO. Modern Essentials, savvy shoppers can enjoy an array of enticing offers to save on their essential oils and aromatherapy products. For students, there's a generous 10% off with the unique promo code, validating their status through Student Beans; a simple registration unveils this exciting benefit. Moreover, all customers looking to replenish their supply can earn a 10% discount on their next purchase without needing a promo code, simply by joining the promo code ECO. Modern Essentials community.

Free delivery is another perk when spending over $50, ensuring your holistic goods arrive without additional costs. Meanwhile, aromatherapy aficionados can explore curated Aromatherapy Boxes, starting from $50, to enhance their wellbeing journey at home, with no promo code necessary. For those uncertain about the perfect gift, promo code ECO. Modern Essentials gift cards are a thoughtful choice, starting from just $25, and are delivered directly via email with straightforward redemption instructions.

Lastly, essentials for the summer season are available from a mere $15, inviting you to dive into the season prepared and refreshed. To cap off, there are January Promo Offers that don't even require a promo code to save on your purchases at promo code ECO. Modern Essentials.

• Student Discount: 10% off with promo code through Student Beans registration
• New Customer Offer: 10% off next order upon joining promo code ECO. Modern Essentials
• Free Delivery: On orders over $50 at promo code ECO. Modern Essentials
• Aromatherapy Boxes: Starting at $50 without needing a promo code
• Gift Cards: From $25 at promo code ECO. Modern Essentials, easily redeemable via email
• Summer Essentials: Start at just $15 at promo code ECO. Modern Essentials
• January Promotions: Available offers without the need for a promo code