1001 Optical promo code - May 2026 - Picodi Australia

General data about 1001 Optical

1001 Optical is an eye care specialist offering a wide array of optical services and products. Providing solutions for various vision problems, 1001 Optical houses an extensive collection of eyewear including glasses and sunglasses, along with contact lenses for daily, fortnightly, or monthly use. Catering to diverse customer needs, 1001 Optical features an impressive selection of frames from classic to premium collections, as well as designer brands such as Ashcroft.

The eyewear range spans across categories like men's, women's, and unisex glasses, ensuring a fit for every face shape and personal style. In the sunglasses department, 1001 Optical provides options to protect eyes from harmful UV rays, including polarised sunglasses. The store's dedication to eye health is evident through its vast resources on vision problems such as myopia, macular degeneration, glaucoma, dry eyes, cataracts, blurred vision, and astigmatism.

To aid customers in need of guidance, 1001 Optical offers expert fitting advice to ensure the perfect frame selection. Focusing on customer experience, 1001 Optical extends free delivery for Australian orders and a competitive shipping rate for overseas. They stand by their products with a 30-day customer satisfaction guarantee*, a 12-month manufacturer’s warranty, and have garnered over 5000 5-star reviews on Google.

For further convenience, all major health funds are accepted, which can significantly reduce out-of-pocket expenses related to eye care. In an effort to educate and provide valuable information, 1001 Optical's blog covers topics such as dry eye relief, treatment options, and signs that signify the need for an eye test.

Best-selling frame brands offered by 1001 Optical include Prada, Gucci, Tiffany & Co, Carrera, and Ray-ban, catering to both men's and women's style preferences. With a promise of quality and fashion-forward design, these eyewear options span across various price ranges to suit different budgets.

For customer engagement and promotions, 1001 Optical encourages visitors to subscribe for a discount on their first purchase. The company remains connected with its clientele through social media platforms such as Facebook and Instagram.

If a customer requires an eye test or wishes to explore the wide range of products, 1001 Optical's store locator can be utilized to find the nearest store. Customers can also get in touch via the general contact number or email provided, ensuring a seamless shopping and support experience.

1001 Optical is committed to delivering exceptional service and quality products, embracing the essence of the 1001 Difference which is rooted in customer satisfaction and comprehensive eye care solutions.

How to return an order in 1001 Optical?

Returns will be honored within 30 calendar days from the delivery/pick-up date of the order provided the product is in its original condition, has all the tags and stickers, and is in its original case. The address for online purchases returns is: 1001 Optical, Attention: Customer Service, Unit 30, 6 Herbert St, St Leonards, NSW 2065, Australia.

If an order has been undeliverable and returned to 1001 Optometry, contact will be made to confirm details and reschedule delivery. If no reply is received within 30 days, a refund will be initiated. Processing of returns and refunds may take 10 – 30 business days.

Important Terms and Conditions:

• The refund will be processed through the original payment method.
• The risk of loss or damage for items shipped to 1001 Optometry is the sender's responsibility until the receipt by 1001 Optometry.
• Reserves the right to reject future orders from individuals with unconfirmed claims for non-delivery of goods.
• Claims for parcels delivered without the product undergo verification processes to prevent discrepancies.
• Breakage or incorrect prescription supplied by the customer will not qualify for a refund or warranty replacement. Charges apply for replacement or repair.
• No refunds or exchanges for change of mind purchases on optical frames with prescription lenses or non-prescription lens coatings.
• Replacements and repairs under warranty depend on the nature of prescription errors and manufacturing faults with a maximum repair period of 3 months from the repair completion date.
• Limits on refund amounts to the value of the original order.
• Defective products must be returned within the warranty period.
• After delivery or pick-up, the customer assumes full responsibility for the product.
• All returns from outside Australia have a return postage coverage up to $15.00, and exchanges incur a shipping fee.
• Overseas returns and exchanges may take longer due to transit.

Contact Lens Exchange Terms:

• Contact lenses in their original, unmarked packaging and unbroken seal may be eligible for an exchange.
• The lenses must have been supplied by 1001 Optometry.

Gift Cards, Vouchers, Credit Memos/Notes, E-Vouchers:

• Validity is specified on the voucher, with gift cards being valid for 3 years from the issue date.
• These are not redeemable for cash.
• They are redeemable at 1001 Optometry stores and the online store.

For further assistance, individuals may call on (02) 9439 9912 or email contactus@1001optical.com.au.

In what ways can you pay for purchases in 1001 Optical?

1001 Optometry offers customers the convenience to shop for their favorite optical products now and pay for them later. This flexibility in payment methods facilitates the customers to manage their finances while still obtaining the eyewear that meets their needs. The following are the available Buy Now Pay Later options:

• Afterpay: Customers can use Afterpay to make their purchases and pay over four equal installments due every two weeks. After the first payment is made at the time of purchase, the remaining three payments are automatically deducted from the customer’s chosen payment method.
• ZipPay: Another alternative available is ZipPay, which allows customers to buy the products immediately and pay later according to their own schedule. It provides the ability to repay the balance in full or in installments, offering added flexibility.
• Openpay: With Openpay, customers can also enjoy a Buy Now Pay Later service. Openpay plans are tailored to suit the customer’s needs, providing them with a personalized payment schedule.
• Humm: Humm offers a Buy Now Pay Later option as well, allowing customers to split the cost of their purchase into manageable chunks. Payment terms with Humm vary, offering versatility to the customers.

Along with the Buy Now Pay Later services, these payment methods are designed to make shopping at 1001 Optometry hassle-free and customer-friendly. With the array of options provided, customers have the liberty to select the service that works best for their budget and payment preferences.

What are the delivery costs and methods in 1001 Optical?

After payment confirmation, an email containing order details is sent to customers. All products may have slight appearance differences compared to online high-resolution images, with displays adjusted according to brand value and market positioning. Product and lens listings are changeable based on stock availability and updates.

During the order process, personal and shipping information must be provided to ensure delivery to the correct location. Customers will be updated with shipping and tracking details via email. For international delivery, shipping and tracking information may vary based on the selected shipping service.

Domestic shipping is free with a standard delivery time of 3 - 5 business days from the date of dispatch, while international shipping costs $22.00, with a standard delivery time of 8 - 10 business days from dispatch. Customs and duties may be applied depending on the customs clearing process. Delivery disruptions can occur if incorrect information is provided. Delivery services are facilitated by Australia Post for both domestic and international destinations.

• Optical Frames: 4 - 6 business days
• Sunglasses: 4 - 6 business days
• Prescription Single Vision Glasses: 7 - 10 business days*
• Prescription Single Vision Glasses with Customised Grind Lenses: 10 - 14 business days*
• Prescription Single Vision Sunglasses: 14 - 16 business days*
• Prescription Single Vision Sunglasses with Customised Grind Lenses: 16 - 20 business days*
• Contact Lenses: Up to 7 business days*

The total time from order to delivery includes both processing and delivery time. Customers will be notified of any delivery delays by email, SMS, or phone call.

If products are in 'back-order' or 'out of stock', the customer service team will provide updates. Once an order is placed, customers agree to terms and conditions regarding deliveries, delays, and order cancellations. For security and compliance, verification procedures are implemented in cases where claims have been made concerning undelivered products.

What are the existing discount codes and promotions in 1001 Optical?

Looking for incredible eyewear deals? The 1001 Optical store is bustling with amazing offers and promo code, ensuring that quality eyewear is within everyone's reach.

• Students can rejoice with a substantial 10% off with the exclusive promo code just for them.
• When newcomers sign up for the newsletter, they instantly receive a welcoming 5% off through a promo code 1001 Optical.
• 1001 Optical also extends free delivery services, made accessible without the need for a promo code.
• Catch the New Season Sale and snag stylish frames and sunglasses at a cool 20% discount - no promo code 1001 Optical necessary!
• Accessorize with the latest eyewear trends at 20% off. You don't even need a promo code to elevate your look.
• For the ladies, a curated selection of sunglasses is up for grabs with a fantastic 30% discount, no promo code 1001 Optical needed.
• And not to leave anyone out, men can also find stylish frames with a hefty 25% off.

Between the generous promo code and the in-store promotions, there's something for everyone at 1001 Optical. Just remember, these deals won't last forever, so hurry and take advantage of these offers while they're still available.