Samsung discount code - May 2025 - Picodi UK

What do we know about Samsung?

Samsung is a premier destination for consumers looking to purchase Samsung products. Catering to various needs, the store's offerings span across multiple categories including:

• Mobile: Featuring the latest Galaxy smartphones, tablets, accessories, and wearables.
• TV & AV: Offering a diverse range of televisions like Neo QLED, OLED, The Frame, and various sound devices.
• Home Appliances: Selling refrigerators, laundry machines, vacuum cleaners, and more for home care.
• Computing: Providing Galaxy Book laptops, computing monitors, and memory & storage solutions.
• Displays: Including a wide array of monitors catering to gaming, business, and personal use.
• Accessories: A selection of cases, cables, and other enhancements to complement Samsung products.

Samsung also provides exclusive deals and offers:

1. Promotions: Customers can enjoy various offers such as cashback on selected TVs and soundbars, trade-in discounts, and bundle deals.
2. Exclusive Colors and Editions: Certain products are offered in exclusive colors and limited editions only available through Samsung.
3. Gifts with Purchase: Periodically, shoppers can claim free gifts like Galaxy Buds or a tablet with eligible purchases.

Please note: Product availability, offers, and promotions are subject to change and may vary based on location and timing. For the most accurate information, it is recommended to visit the official Samsung website.

How to return an order in Samsung?

Complaints and Returns Policy:

• Product(s) can be returned within 14 days from the date of receipt, unless otherwise stated as part of a promotion.
• Returns process varies for smaller items (e.g., Phones, Tablets, Watches) and larger items (e.g., TVs, Fridges, Washing Machines).

For Smaller items:

1. Go to Order Lookup on Samsung.com
2. Search for the order using the Order ID found in the order confirmation email.
3. Select ‘Return’ or ‘Exchange’ next to the relevant product, and select the reason for the return.
4. Download the returns label and print it.
5. Package the device carefully, including all accessories and any bundled promotional items received with the order.
6. Seal the package and affix the returns label.
7. Take the package to the nearest DPD drop-off point.

Note: Returns must be sent without undue delay and within 14 days of requesting a return. A return requested after the 14-day period may be refused.

For Larger items:

• Customers need to contact Samsung to arrange a collection for larger items.
• Items need to be securely packaged in the original packaging, including all bundled items received with the order.

After Returning:

• Once the returned item is received by Samsung, a refund or exchange will be processed as per the Terms and Conditions of Sale.
• Expect an email confirmation upon the receipt and processing of the return.
• Returns are processed up to 14 days after receipt.
• For status updates post-14 days, contact Samsung.

Refund Details:

• Refunds are issued to the original payment method only.
• A full refund may not be provided if:
  • The product has been handled beyond what is necessary to establish its nature, characteristics, and functioning.
  • It is not in 'as new' condition or is returned without all original packaging and accessories.
  • The product is returned damaged or with missing parts.

What payment methods does Samsung accept?

Payment Methods at Samsung

Samsung offers a variety of payment methods to accommodate the needs of its customers. Detailed information about each payment option can be found below:

• Credit and Debit Cards:
  • All major credit and debit cards are accepted, including American Express, Maestro, Mastercard, Visa Credit, and Visa Debit.
  • UK registered cards are required, and payment is collected by Adyen on Samsung's behalf.
• PayPal:
  • Customers can use an existing PayPal account for payments.
  • At checkout, users will be redirected to PayPal's website to complete the payment process.
• PayPal Credit:
  • A PayPal Credit facility is available.
  • The process involves being redirected to PayPal's website for payment completion.
• Klarna:
  • Three financing options are available through Klarna:
    1. Buy now, pay in 30 days.
    2. Split the cost into 3 equal payments.
    3. Spread the cost up to 4 years.
  • Users are reminded that late or missing repayments may have serious consequences and cause serious money problems.
• Upgrade Programme:
  • For smartphones, the Samsung Upgrade Programme allows customers to get the latest phone every year, subject to status.
• Voucher Codes:
  • All voucher codes have a final expiration date and cannot be extended.
  • Voucher codes cannot be used as a bundle or in conjunction with any other vouchers or promotional offers.
• Trade-in:
  • Customers can trade in their old devices for an instant discount on a new one.
  • Trade-in is available for a range of Samsung smartphones, tablets, and smartwatches.

Credit and Debit Card Details:

• Customers are advised to ensure their personal details are correct and match those registered to their bank account.
• For pre-orders, the expiry date of the card should not be outside the expected release date of the items.
• It's recommended to sign up for card authentication schemes such as Verified by Visa or MasterCard SecureCode.
• When placing a high-value order, the customer might consider informing their bank beforehand.

Additional Information about Klarna:

• Samsung Electronics (UK) Limited is authorised and regulated by the Financial Conduct Authority and acts as a credit intermediary, offering credit products from a limited number of finance providers, including Klarna Bank AB.
• Finance options are available to permanent UK residents aged 18+, subject to status, T&Cs apply.

For specific terms and conditions related to payment methods, customers are referred to the respective financial providers' websites or Samsung's terms and conditions page.

What are the delivery costs and methods in Samsung?

Delivery and Installation Methods at Samsung

Standard Delivery: Samsung offers standard delivery for their products. The specific details regarding delivery time frames and cost may vary and should be confirmed at the time of purchase on the Samsung website.

Next Day Delivery: Customers can choose a next day delivery service to receive their products faster. Availability might be subject to certain conditions and areas.

Installation Services:

• Samsung provides installation services across the UK, which includes setting up the new product for use.
• Customers can request uninstallation of their old TVs and large appliances when a new one is installed.
• A separate fee is charged for installation services, which should be checked for the latest rates.
• If two products are ordered, an installation fee may be applicable for each unless specified otherwise.
• The new appliance will be connected, and the old one disconnected, assuming conditions permit.

Appliance Removal and Recycling: Customers have the option to have their old appliance removed and recycled by Samsung, potentially subject to a fee.

Delivery and Installation Timing: The option to have an appliance installed on a different day to delivery is available, with further details provided by Samsung’s customer service. Installation is also possible on weekends and bank holidays, subject to availability and scheduling.

What are the existing discount codes and promotions in Samsung?

The store Samsung has offered a variety of discount codes that provide customers with excellent savings opportunities. For May 2024, shoppers were treated to appealing deals such as a 10% discount on selected TVs when using a special Samsung discount code.

• One such offer gave customers 10% off on selected television units by applying a unique Samsung discount code at the checkout.
• Galaxy enthusiasts enjoyed up to 30% off Galaxy S23 Ultra accessories without needing any discount codes.
• In the gaming realm, buyers benefited from savings up to £200 on Odyssey gaming monitors, again with no Samsung discount code necessary.
• Moreover, Samsung introduced special May deals that allowed customers to enjoy discounts directly, bypassing the need for any discount codes.
• Last but not least, some promotions provided as much as £200 off on all 75”+ TVs utilizing an exclusive Samsung discount code.

While the above deals have since expired, it's worth noting that the generosity of Samsung's offers and discount codes was clear, allowing customers to make significant savings on a range of products from TVs to accessories.