Cat & the Fiddle promo code - September 2024 - Picodi Malaysia

What do we know about Cat & the Fiddle?

Welcome to Cat & the Fiddle, where the passion for exquisite cheesecakes is catered to with a wide variety of flavors and styles. Known for being the first ever brand to offer mix and match cakes, Cat & the Fiddle allows for a unique concept that appeals to those who love variety or are simply indecisive.

The brand's specialty lies in crafting the Best Cheesecake, artisanally conceived using premium ingredients. For a limited period, there is an exciting March CAT's Deal offering free delivery on top Halal cheesecakes in Malaysia with up to 30% OFF.

• Product Offerings:
  • Cheesecakes
  • Slice Cake - Sample the bestseller cheesecakes in a convenient slice option.
  • Gifts & Flowers
  • Add Ons

Monthly's featured cheesecakes include:

1. Arabian Kurma Cheesecake - A delightful creation made from 100% premium date paste sourced from Saudi Arabia, blended into a smooth cheesecake.
2. The Classic Trio - A selection that offers the simplicity and elegance of traditional flavors.
3. Tangy Yuzu - A half-baked cheesecake with a vibrant, citrusy tang that's light in texture but rich in flavor.

Cat & the Fiddle is not just about the cakes; the brand has a rich CAT's Story that details the journey and transformation of the brand over the past decade. Customers become part of the cheesecake community by creating an account and unlock even more benefits with each purchase.

Customer testimonials highlight the exceptional service and variety of flavors that cater to all tastebuds. Whether it's a celebration or a treat for a pick-me-up, Cat & the Fiddle has something special for every occasion. For those who are sampling for the first time, the Fickle Feline features an assortment of 10 different flavors, perfect for sharing and discovering favorites.

Cat & the Fiddle Bestsellers:

• Classic New York
• World's Best Tiramisu
• OREO® Cookies & Cream
• Sea Salted Caramel

Complementing the delightful cakes, the store also offers a Macaron DIY Set with flavors including Tiramisu, Lychee Rose, and Mandarin Orange. Each set promises to deliver an exceptional taste experience, crafted with precision and passion.

In regards to customer support, there is a dedicated Support section that provides information on:

• LoCATion
• Delivery & Pick Up options
• Services for Corporate & Events
• Franchising opportunities
• Contact details for further enquiries

How to return an order in Cat & the Fiddle?

Complaints and Returns Policy at Cat & the Fiddle

Products from C&F are expected to be of satisfactory quality and in compliance with relevant legislation, including the Sales of Goods Act S14 (2) and Consumer Protection (Fair Trading) Act. In the rare event that products do not meet these expectations, the following policy outlines the procedure for complaints and returns:

• Cancellation: Cancellations are accepted up to 36 hours before the scheduled Collection/Delivery date. However, the order value is only credited as store credit to the purchaser's account, and an administrative charge of MYR37.61 (inclusive of GST) applies. All orders are non-refundable or non-exchangeable for cash, in kind, or other goods and services during promotional periods.
• Alterations and Changes to Orders: Amendments to an order must be made in writing at least 36 hours before the specified delivery/collection time. An administrative charge of MYR37.61 (inclusive of GST) will incur. Alterations are not allowed for orders during promotional periods.
• Allergies & Special Dietary Requirements: Cakes contain gluten, fish, eggs, dairy, and may contain traces of nuts. No responsibility is held for any adverse effects arising from the consumption of products by those with allergies or intolerance.
• Delivery & Collection: If delivery or collection cannot be completed due to the customer's absence or incorrect information, a re-delivery will be subject to a fee. All cakes must be collected/delivered on the same day without the option for split orders.
• Feedback and Complaints: Complaints should be directed to C&F's Customer Service team and will be resolved within 5 business days. Any cake-related complaints must be made within 24 hours of receipt to be eligible for redress.
• Refunds and Exchange: Decisions on refunds or exchanges are at C&F's discretion and will be resolved within 3 business days of a request, subject to the return of part or all of the cake for investigation. Refunds are limited to the value of the disputed cake and are non-refundable or non-exchangeable during promotional periods.

Note: C&F reserves the right to amend these policies without prior notice. For detailed information or concerns, customers are encouraged to contact C&F's customer service.

Cat & the Fiddle - payment options

Payment Conditions

At Cat & the Fiddle, payments for products must follow specific policies and procedures:

• Prices are non-negotiable and are based on high standards of work and quality of ingredients.
• All listed prices are in Malaysian Ringgit (MYR), inclusive of Goods and Services Tax, as well as delivery and shipping charges.
• Discounts and promotional pricing may be applied during certain promotional periods.
• At the time of placing an order, there are two payment methods available: credit/debit card payments and PayPal payments.

Credit/Debit Card Payments:
Orders can be secured by making payments via credit or debit card at the moment of placing the order online.

PayPal Payments:
Customers choosing PayPal as their payment method must complete the payment within 12 hours after placing the order. Failure to do so may result in cancelation of the order.

Note: Pre-payment with a credit card is required through the online shop, and cash on delivery or any other payment method is not accepted. Order completion is acknowledged by an email containing an order summary and an invoice.

Minors’ Transactions:
Children or minors under the age of 18 are required to obtain permission from their parents before placing orders, and are assumed to have done so.

Elderly Consideration:
All communications are designed to be clear and understandable for all ages, including the elderly, ensuring that terms and conditions for contests and promotions are plainly expressed.

What are the delivery costs and methods in Cat & the Fiddle?

Delivery & Collection Conditions

• Delivery and collection are by arrangement, with charges applicable.
• During festive seasons, a delivery surcharge of MYR27.86 may apply.
• It is mandatory for someone to be present to receive the order at the confirmed time. Otherwise, additional fees for re-delivery will apply.
• Re-delivery on the next day incurs a fee of MYR27.51, while same-day re-delivery costs MYR51.88 including GST.
• Orders cannot be left unattended without explicit consent due to potential deterioration.
• Should a recipient provide incorrect or incomplete address details, re-delivery will be subject to the aforementioned fees.
• If the intended recipient is not available to receive the order, collection is an alternative option.
• For the collection of cheesecakes, an extension up to 7 days from the original date is allowed.
• All cakes in a single order must be collected or delivered on the same arranged day; orders cannot be split.
• In the case that add-on items are missing from a delivered/collected order, store credits will be issued to the purchaser's account within three business days.
• Delivery services are not available to Sabah and Sarawak, along with restricted airline and cargo areas, BBQ pits, or locations outside mainland Malaysia. Orders to these locations will be canceled.
• In the event of force majeure, Cat & the Fiddle is not liable for failure to perform delivery under such circumstances.

Storage & Consumption

• Cheesecakes should be consumed within 48 hours from delivery/collection.
• If not immediately consumed, cheesecakes can be refrigerated for up to 3 days.
• For optimal quality and taste, cheesecakes are recommended to be consumed within 3 days post-delivery/collection.
• Customers are responsible for refrigerating cakes and bringing them to room temperature before consuming.

Location Exclusions

• Services exclude delivery to Sabah and Sarawak.
• Restricted areas such as airline and cargo areas, BBQ pits, and locations outside mainland Malaysia are not eligible for delivery.
• Orders made to these excluded locations will be subject to cancellation.

What promo codes and promotions does Cat & the Fiddle offer?

If you're in search of the finest cheesecakes around, Cat & the Fiddle is the go-to destination. Right now, promo codes Cat & the Fiddle are ready to be snapped up by savvy shoppers. For those who love to save, here's a sneak peek at what you can expect:

• 4+1 Cheesecake Deal: When you buy 4 slice cakes, you get 1 absolutely free with promo code Cat & the Fiddle.
• Bite into the delight of Halal Cheesecakes and enjoy up to 30% off. Just select this promo code Cat & the Fiddle to indulge for less.
• Get a taste of variety with 3 slices for only RM39, taking advantage of the sweet promo code Cat & the Fiddle.
• Transport your cheesecake in style with a Cooler Bag for RM15 – a handy offer from the amazing promo code Cat & the Fiddle.
• Flavourful Macarons for just RM6 each, whether you fancy raspberry, chocolate, or caramel - another treat thanks to promo code Cat & the Fiddle.
• New customers relish in free delivery for their first order made via foodpanda – a warm welcome offer from Cat & the Fiddle.
• Savour the Charred Eclipse burnt cheesecake for a mere RM15.90, no promo code Cat & the Fiddle necessary.

These outstanding offers and promo codes are all available, proving that Cat & the Fiddle knows how to treat their customers to the ultimate in sweet deals and creamy cheesecake goodness. Bear in mind, these offers are time-limited, so be sure to grab them before they disappear!