Quay Australia promo codes - September 2026 - Picodi Australia

What do we know about Quay Australia?

Quay Australia is a retailer specializing in eyewear that merges style and functionality. They offer a diverse range of products for both men and women, including classic and trend-driven designs to suit various preferences and occasions.

Sunglasses serve as the cornerstone of the brand's offerings. Categories include:

• All Sunglasses: A wide selection featuring various designs and color options.
• Women's Sunglasses: Fashion-forward styles specifically tailored for women.
• Men's Sunglasses: Robust and stylish options crafted with men's preferences in mind.
• Prescription Sunglasses: Functional eyewear designed for those with vision correction needs.
• Accessories: Items to complement and care for eyewear.

The brand emphasizes its New Arrivals and Bestsellers to highlight the latest trends and popular choices among customers.

Polarization is a key feature in many Quay Australia sunglasses, offering glare reduction and increased visual clarity for customers. The brand also categorizes sunglasses by Frame Shape to make selecting the perfect pair easier, with styles such as:

• Aviator: Timeless design with a heritage feel.
• Square: Bold frames that make a statement.
• Cat Eye: Elegant frames with an upward tilt at the outer edges.
• Shield: Full-coverage frames that bring a modern touch to eyewear.
• Round: Classic and versatile frames with a rounded silhouette.

Apart from sunglasses, the brand also offers a selection of Prescription Glasses which includes:

• Glasses: Vision-corrective eyewear with various frame styles.
• Sunglasses: Sun protection combined with prescription lenses.
• FAQs: Helpful information regarding prescription eyewear for customer assistance.

To safeguard against digital eye strain, Quay Australia presents Blue Light Glasses. They also cater to the need for magnification with Readers.

Customers can also find a variety of accessories to enhance their eyewear experience, as well as aids like the Size Guide, Virtual Try-On, and Pupillary Distance (PD) Finder to ensure a perfect fit.

For convenient shopping, Quay Australia offers an e-gift card option, perfect for gifting. They have a reward system known as Quay Rewards that benefits returning customers, and provide Exclusive Offers for extra savings.

For further engagement, Quay Australia maintains a strong social media presence on platforms like TikTok, Instagram, and Facebook, fostering a community of eyewear enthusiasts.

Customer support is a priority with accessible resources like a comprehensive FAQ section, Contact Us feature, and clear information on Shipping and Returns policies.

Regarding geographical reach, Quay Australia provides options for customers shopping from various regions, including the United States, Australia, United Kingdom, and other parts of the world, ensuring a global clientele.

Complaints and returns in Quay Australia

Standard Return Policy

Items can be returned within 30 days of delivery if they are in original condition, including the original case and tags. Returns are only accepted for full-priced Sunglasses, Prescription Glasses, and Blue Light Glasses. Gift Cards are non-refundable, and sale or promotional items are final sale, ineligible for refund or merchandise credit. Afterpay purchase refunds cannot be processed in-store. For purchases made during a Buy One, Get One (BOGO) promotion, both pairs must be returned for a refund. If only one pair is returned, a merchandise credit for the promotion's savings will be issued instead.

Return Procedure

• To initiate a return, visit the returns portal with the order number (excluding "QI-") and billing zip code.
• Select products to return, print the return slip and shipping label. A $7.00 shipping charge will be deducted from the refund, except for Prescription items.
• Package the return along with the invoice and return slip. Products must arrive in good condition, with tags and the original case, for a refund to the original form of payment.
• Allow up to 14 business days for processing once the return is received. An email confirmation will be sent once the return is complete. Refund visibility depends on the issuing bank's billing cycle.

Order Discrepancies

Discrepancies or damaged items must be reported within 5 days of delivery. A claim should include the order number, a description of the issue, and a picture of the product. E-mails must be sent to customercare@quayaustralia.com. Incorrect address deliveries due to sender error are not the responsibility of Quay Australia.

Warranty Frames

A 12-month replacement option is available for manufacturing defects, excluding scratches, accidental damage, fading, or peeling of frames, and loss of screws due to neglect. Mirror lenses that acquire scratches or nicks through normal wear and tear are not eligible for exchanges.

Sale Items

All sale items are considered final and are not subject to the refund policy.

Quay Australia - forms of payment

Payment methods accepted by Quay Australia include Visa, Mastercard, American Express, PayPal, and Afterpay. When opting for Afterpay as a payment option, customers can buy their desired items and pay in four equal installments due every two weeks. This service allows for immediate acquisition while spreading the cost over a short period without any additional fees, provided payments are made on time.

Payment Methods:

• Visa
• Mastercard
• American Express
• PayPal
• Afterpay

With Afterpay, customers can enjoy the product immediately but pay for it over four equal fortnightly installments. This method is outlined on Quay Australia's Afterpay FAQ page, which provides additional information on how to use this service effectively.

Information about delivery in Quay Australia

Items in stock are typically shipped within 24 hours of ordering, but some orders may take up to 48 hours to process. Orders are not shipped on Saturdays, Sundays, or US nationally observed holidays. Delivery options include Standard Shipping and Expedited Shipping, with specific delivery days based on the day and time an order is placed.

• Standard Shipping: Costs $7.
• Expedited Shipping: Costs $20.

Estimation of delivery days for each shipping method based on order placement:

PLACED ORDER ON:	STANDARD SHIPPING	EXPEDITED SHIPPING
Sunday	5-7 Business Days	Wednesday
Monday, by 1 pm PST	5-7 Business Days	Wednesday
Tuesday, by 1 pm PST	5-7 Business Days	Thursday
Wednesday, by 1 pm PST	5-7 Business Days	Friday
Thursday, by 1 pm PST	5-7 Business Days	Monday
Friday, by 1 pm PST	5-7 Business Days	Tuesday
Saturday	5-7 Business Days	Wednesday

Specific notes related to shipping areas:

• Timelines for STANDARD shipping apply to the 48 contiguous states only.
• Orders to HAWAII and ALASKA using Standard shipping have an estimated 2-4 week delivery period.
• Orders to MILITARY BASES using Standard shipping have an estimated 4 week delivery period.

Quay Australia promo codes - what types are there?

Quay Australia offers shoppers a variety of promotions and discount code to help them save on their trendy eyewear purchases. For instance, there are special discount code Quay Australia that cater to veterans, responders, teachers, medics, and students, allowing them to benefit from an extra 25% off their orders. Furthermore, individuals looking to update their collection can find extended sizes for different face shapes starting from $40, as well as a selection of accessories beginning at the modest price of $15.

Throughout the year, Quay Australia announces various sales events, such as their Big January Sale and Free Shipping promotion for orders exceeding $60 to ensure customers receive even more value for their money. Subscribers to their newsletter enjoy additional perks with special offers that can save them up to 30% on select products. Abundant deals are also available during prominent retail holidays like Black Friday and Cyber Monday.

Buyers can make the most of these great deals by combining discount code Quay Australia with these offers, but also should not overlook the added benefits of 4% cashback on their purchases through certain incentives. Shoppers keen on sustainability can also find exclusive discount code Quay Australia for items like aviator sunglasses starting at $65 and glasses cases priced from $10. By staying alert to the newest discount code and promotions at Quay Australia, customers can maintain their stylish aesthetic without compromising on savings.