10% Off Summer Collection | Floraly discount code
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10% Off Newsletter Sign Up | Floraly
Get 10% off your first purchase when you sign up for the Floraly newsletter.
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10% Off Sitewide New Year Sale | Floraly discount code
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From $59 Flower Bundles Floraly
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From $60 Just Because Flowers & Gifts | Floraly
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From $96 New Baby Gift Boxes Floraly
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Delivery & Refunds Floraly
Floraly takes the utmost care in preparing your bouquets. If something isn't 100% right, a friendly customer care team is just a moment away and will go the extra distance to make things right. Please direct all queries to Floraly's customer service, and we will do our best to resolve any issues ASAP.CASHBACK 1.5%CASHBACK 1.5%
Visit the Floraly blog and be inspired by the best tips and advice from the world of flowers.CASHBACK 1.5%CASHBACK 1.5%
Special February Offer
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More about Floraly:
What do we know about Floraly?
Floraly is an online flower delivery service operating in Australia, offering fresh flowers and bouquets to various regions, including Sydney Metro, Melbourne Metro, Perth Metro, as well as the rest of NSW, Victoria, Queensland, ACT, Northern Territory, and South Australia. The service caters to a range of occasions with specially curated floral selections for events such as birthdays, sympathy gatherings, Valentine's Day, graduations, congratulations moments, welcoming a new baby, anniversaries, housewarmings, and festive occasions like Christmas and Easter.
Customers can select from an expansive array of flower types, including Australian natives & wildflowers, sunflowers, roses, dahlias, and the popular peonies, though availability may vary by season. In addition to flowers, Floraly offers potted plants and a creative option to build personalized gift hampers that cater to various themes like Birthdays, Celebrations, Thank Yous, Love Declarations, Self-Care, and Valentine's Day.
Floraly also provides a subscription service for those who wish to receive or send flowers regularly. This service is a convenient way to ensure a consistent delivery of fresh blooms.
Beyond the product offerings, Floraly is committed to sustainability and giving back to the community. The brand sends flowers in bud form to elongate the enjoyment of the blooming process at home, practices order-based sourcing to minimize waste, and partners with OzHarvest to donate meals for every order placed. Additionally, Floraly works with Greenfleet to offset carbon emissions from business operations. Emphasizing quality, all bouquets are attentively wrapped in a signature gift box.
Floraly has garnered positive attention, receiving a 4.5 rating out of 1,975 votes and standing out for ensuring a joyful experience from order to delivery. The service includes educational resources, such as articles on flower care and choosing the right flowers for different occasions.Products and Offerings:
- Fresh flowers for various occasions
- Bouquets and posies
- Potted plants
- Gift hampers with multiple themes
- Flower subscriptions for regular deliveries
- Same-day delivery available in select metro areas from Monday to Saturday
- Environmentally conscious operations
- Community support through meal donations
- Informative content on flower care and selection
- Signature boxed presentation for bouquet deliveries
- Sydney Metro, including varied suburbs from Alexandria to St Leonards
- Melbourne Metro, covering areas from Abbotsford to Yarraville
- Perth Metro with locations like Kings Park
- Extended delivery across NSW, VIC, QLD, SA, ACT, and NT
With a focus on longer-lasting flowers, less waste, charitable contributions, and carbon emission offsets, Floraly is a choice for those who value quality, sustainability, and community impact in their flower gifting experience.
How to return an order in Floraly?Floraly is committed to customer satisfaction and has a clear policy for handling complaints and returns. When issues arise with delivered bouquets, the customer care team is ready to help resolve the matter promptly. It is essential that customers report any problems with substandard or incorrect flowers by sending an inquiry attached with a photo as evidence. The customer care team will assess the claim and respond within 24 hours. Refunds, when issued, can take up to seven working days to be processed and appear in the customer's account. Given the perishable nature of floral products and the influence of hot Australian summers, it is advised to contact Floraly within two days of receiving the bouquet for effective resolution of any concerns. Floraly does not accept returns or offer refunds for change of mind, emphasizing that all orders are final, and cancellations are not permitted. Additionally, Floraly occasionally may need to substitute flowers due to seasonal variations. However, they ensure to maintain the bouquet's quality with the best available alternatives and aim to communicate any such substitutions to customers. Discounts are available, but it is the customer's responsibility to apply any discount codes before completing the checkout process. Floraly does not take responsibility for issues related to discounts not being applied. For matters regarding returns and refunds, Floraly requests customers to reach out at email@example.com for assistance.
Complaints and returns policy highlights include:
- Report any issues within two days of delivery for swift assistance.
- Attach a photo with complaints for assessment.
- Customer care response within 24 hours of the claim.
- Refund processing may take up to seven working days.
- All sales are final; no cancellations or returns for change of mind.
- Flower substitutions may be made according to seasonal availability.
- Communication attempts will be made if substitutions occur.
- Discount code application is the customer's responsibility.
- Contact customer service at firstname.lastname@example.org for assistance.
What payment methods are available in Floraly?
Conditions and methods of delivery in Floraly
Floraly provides various methods of order delivery, ensuring flowers arrive on time and in exceptional condition. Packaging is specially designed for securing flowers during transit.
For same-day flower delivery, customers must place orders before specified times. In Sydney Metro, the cut-off is 3pm from Monday to Friday, and 12pm on Saturdays. Melbourne Metro follows the same time frames for ordering. Perth Metro's same-day delivery cut-off is 12pm AWST from Monday to Saturday.
Express next-day delivery is available via StarTrack, covering areas outside Sydney and Melbourne Metro. This includes Central Coast (NSW), Newcastle, Wollongong, Canberra, Brisbane, Adelaide, Geelong, and more locations in Australia. The express next-day delivery network encompasses over 80% of Australian addresses but does not cater to locations outside this range due to the perishable nature of flowers.
Partnerships with delivery partners Skutopia and GoPeople contribute to the efficiency of providing same-day delivery across Sydney, Perth, and Melbourne Metro.
Once orders are placed, the team of florists arrange and pack flowers and gifts, ready for delivery on the chosen date. For next-day deliveries, packing occurs the day before, with the flowers remaining preserved in the signature gift box overnight.
Flower orders are tracked consistently, allowing peace of mind regarding safe delivery. Customer care support is available to assist with delivery queries through email at email@example.com, live chat on the website, or the Contact page for further details.br
- Same-day delivery available in Sydney, Perth & Melbourne Metro
- Cut-off times for same-day delivery:
- Sydney Metro: 3pm Mon-Fri, 12pm Sat
- Melbourne Metro: 3pm Mon-Fri, 12pm Sat
- Perth Metro: 12pm AWST Mon-Sat
- Express next-day delivery via StarTrack to over 80% of Australian addresses
- Specially designed gift boxes for flower protection
- Flowers tracked 24/7
- Customer care support via email, live chat, and Contact page
Floraly discount codes - what types are there?
At discount code Floraly, savvy shoppers can enjoy a variety of offers to enhance their shopping experience. One of the standout promotions is the 10% off for new customers who sign up for the discount code newsletter. This introductory offer incentivizes new users to explore the wide range of products available at discount code Floraly.
In addition to the newsletter signup discount, discount code Floraly features delightful flower bundles starting from $59, allowing customers to adorn their spaces with natural beauty without needing any special discount code. Similarly, new baby gift boxes are available starting at a budget-friendly price of $96, making it an excellent choice for those celebrating a new arrival.
Frequent visitors to discount code Floraly will find that they can seize upon seasonal promotions, such as the Special January Offer, which present an opportunity to capitalize on offers without the necessity of discount code. It's worth remembering that while discount code can significantly slash prices, certain deals are crafted to be enjoyed spontaneously, sans a specific discount code.
Customer satisfaction is a priority at discount code Floraly. In the unlikely event of any issue, their customer care team is committed to ensuring that any problem is resolved swiftly and satisfactorily, proving no discount code is needed to guarantee the best service. Additionally, for those seeking inspiration or advice, the discount code Floraly blog is an incredible resource, teeming with tips and insights, and available to all without requiring specific discount code.
While these offers and the convenience of 1.5% cashback are enticing, shoppers should be aware that deals are subject to change, and promotional periods do expire. The allure of discount code at discount code Floraly is in the ability to obtain exceptional value on a diverse array of products. Whether it's utilizing a timely discount code or engaging with one of the numerous promotions, such advantages underscore the rewarding nature of shopping with discount code Floraly.