Flora and Fauna promo code - October 2026 - Picodi Australia

General information about Flora and Fauna

Flora & Fauna is an Australian-based retailer dedicated to providing an extensive range of vegan and eco-friendly products. This commitment to sustainability is mirrored in the diversity of goods offered, catering to various aspects of environmentally conscious living.

Eco Home
The range includes eco cleaning products, kitchen and bathroom essentials, laundry items, and composting solutions. For kitchen food and storage, customers can select from reusable wraps, containers, and drinking accessories. Scent lovers can indulge in a variety of essential oils & candles, with a separate section for homewares & gifts also available.

Body & Hair
Providing a comprehensive assortment of bath & body care products, this section also boasts an array of hair care solutions, deodorant & fragrance options, and period care & intimacy essentials. The dental care range is replete with eco-friendly choices.

Skin Care
Skin care enthusiasts can find cleansers, moisturizers, and masks & treatments. For beauty tool aficionados, microneedle derma rollers and gua sha & rollers are on offer.

Makeup
The makeup selection covers products for the face, eyes, lips, and nails, along with necessary makeup brushes & accessories.

Baby & Kids
Designed for the little ones and mothers, the product line includes pre & postnatal care, baby care items, nappies & bags, as well as baby clothing & accessories. Kids can enjoy a range of skincare, sunscreen, dental care, and ethical toys & books.

Pet Care
The section brings grooming products, vegan pet food & treats, pet health & supplements, and pet accessories.

Food & Health
From healthy teas, drinks & tonics to vegan snacks & pantry items, the collection extends to include natural remedies and health & supplements.

Eco Style
Eco-conscious fashion options are abundant with women's clothing, men's clothing, and a range of footwear, bags & accessories.

About Flora & Fauna
A B Corp certified entity, Flora & Fauna is dedicated to positive social and environmental impact, valuing the traditional owners of the land, and continuing to be a force for good.

Flora and Fauna - how to complete a complaint and make a return?

Flora & Fauna accepts change of mind returns within 30 days of purchase, provided the products are returned in the same condition as they were bought and have not been used, opened, or damaged on their way back.

To return an unwanted product, send it to Flora & Fauna Returns, 102 Old Pittwater Road, Brookvale 2100 NSW, including your order number, and ensure the product(s) are wrapped well.

Shipping costs for returns: The cost of shipping back an unwanted product is not refundable by Flora & Fauna. It's recommended to use a tracked service for returns.

Certain products are ineligible for change of mind returns due to health restrictions, such as:

• Razors and razor blades
• Facemasks
• Underwear
• Period underwear
• Menstrual cups
• Chocolate
• Reusable sanitary pads
• Feminine hygiene products
• Sexual wellness products
• Green + Kind Konjac Sponges
• Gift cards

Refund process:

• Returns are processed within 10 business days of receipt.
• Customers should allow an additional week for the refund to appear in their account.

Faulty or damaged items:

• If a product is faulty, discontinue use and contact Flora & Fauna, providing, if possible, the product's batch and/or expiry date.
• For damaged products, please contact Flora & Fauna with a photo of the damage, if possible.

For chocolate products, it is advised to be aware that standard packaging does not include cooling and that heat can affect the product's condition.

Refunds or replacements for chocolate products damaged due to heat exposure are not offered.

If you experience a reaction to a product, stop using it immediately. Flora & Fauna cannot accept returns due to personal sensitivities but can provide product advice when contacted.

What are the delivery costs and methods in Flora and Fauna?

Flora & Fauna offers delivery options within Australia through Australia Post, with two specific methods:1. Parcel Post Delivery

• Free for orders over $65 AUD.
• A charge of $8.95 applies for orders under $65 AUD.
• Targeted delivery times are:
  • Sydney – 1 day
  • East Coast main urban centers – 2-5 days
  • South Australia – 2-4 days
  • West Australia – 4-8 days
  • Australia remote areas – 6-12 days

2. Express Post Parcel Delivery

• Targeted delivery of 1-5 business days.
• Charged at $9.95 for orders over $150 AUD.
• Charged at $14.95 for orders under $150 AUD.

Orders are dispatched Monday through Friday, except on New South Wales public holidays. Priority shipping is a perk for the top two tiers of the F&F Rewards Club members — the Change Makers and Game Changers. Orders with 'priority shipping' are aimed to be sent out on the same day.

Once an order has been packed and is ready to be picked up by the courier, Flora & Fauna will email the customer with the parcel’s tracking number. Customers can track their order using this number on the Australia Post Tracking Tool or the AusPost tracking app. For enhanced functionality and tracking options, customers are encouraged to sign up for an Australia Post account or download the free AusPost app, which allows for actions like tracking orders, estimating delivery dates, requesting the delivery of eligible parcels to a safe location if not home, and redirecting parcels.

All products are sent in eco-friendly, 100% recyclable cardboard boxes.

International delivery is available to destinations where Australia Post tracked services operate. Customers are advised to check the Flora & Fauna website for more details on international delivery options.

Products are typically processed for a return within 10 business days of being received, and customers will be updated via email once the return is processed. Refunds can take an additional week to appear in the bank account following processing.

Chocolate products are shipped in standard packaging without cooling, and no refunds or replacements are offered for chocolate items damaged due to heat during transit. Customers ordering chocolate to hot regions or during warm weather may consider selecting Express Shipping to reduce heat exposure.

For items that are faulty or arrived damaged, there is no need to return them. Instead, customers are advised to contact Flora & Fauna directly for resolution. Please include a photo of the damaged product and provide the batch or expiry date for faulty items. However, products that cause personal sensitivities or reactions cannot be returned. Customers should carefully check product labels for ingredients they may be sensitive to.

In the case of a reaction to a product, it is recommended to discontinue use immediately. Flora & Fauna cannot accept returns based on personal sensitivities. For assistance or advice regarding products and potential sensitivities, customers are welcome to reach out through the contact form on the website or use the chat function for support.

What discount codes and promotions are available in Flora and Fauna?

Shoppers can take advantage of the various offers and promo code available at promo code Flora and Fauna. Those who join the Rewards Club can immediately benefit from a 10% off promo code. Moreover, signing up for the newsletter at promo code Flora and Fauna ensures that you stay updated with the latest deals and promo code directly on your phone.

For new arrivals at promo code Flora and Fauna, prices are quite attractive, starting at just $15. The store also provides enticing monthly specials, so keep an eye out for the Flora and Fauna Promo this January to snag some great deals.

Moreover, promo code Flora and Fauna includes free shipping on all orders that are $50 or more, making it an opportune time to stock up on your favorites while saving on delivery costs. Additionally, don't miss out on their weekly offers, which feature discounts, gifts, and more to enhance your shopping experience.

For those looking for face masks, promo code Flora and Fauna offers them from a mere $3. It's a perfect opportunity to refresh your skincare routine without breaking the bank.

Remember, these attractive offers and promo code are just a few clicks away, so make sure you don't miss out on the chance to save while shopping at promo code Flora and Fauna.