G-Star RAW promo code - September 2024 - Picodi South Africa

General data about G-Star RAW

G-Star RAW is a clothing retailer that specializes in offering an extensive range of apparel and accessories for men, women, and kids. With a strong focus on denim, they provide customers with high-quality jeans and denim-related products. Below is an overview of their offerings.

• New Arrivals: A selection of the latest clothing and accessories for both men and women.
• Men's Collection: Includes jeans in various fits such as slim, skinny, straight, tapered, and loose, as well as other bottoms like pants & chinos, shorts, and swimwear. The tops section features t-shirts, polos, sweatshirts, hoodies, shirts, knitwear, and basic t-shirts. The collection is complemented with jackets, overshirts, denim jackets, shoes, underwear, and additional accessories.
• Women's Collection: Features jeans in styles such as skinny, boyfriend, straight, loose, bootcut, and flare. Other offerings include pants & chinos, skirts, and shorts. Tops include t-shirts, sweatshirts, hoodies, shirts & blouses, and knitwear. Jackets, overshirts, denim jackets, dresses, jumpsuits, footwear, and accessories complete the women's assortment.
• Kidswear: A range of clothing for both boys and girls.
• Essentials: A curated collection deemed essential by the brand, available for men and women.
• Denim Highlights: Includes foam dyed denim, raw denim, and exclusive collections such as the unisex collection.
• Sustainability Efforts: Termed as 'RAW Responsibility', the brand showcases their commitment to people, planet, and philanthropy.
• Special Features: Offers express delivery on select items, free shipping on orders over R1499, and free returns with a 60-day reflection period. A 10% discount is provided to new subscribers.

Complaints and returns in G-Star RAW

• Returns & Refunds
  • All G-Star purchases have a 60-day free return policy. The order must include an Aramex prepaid return label in the box. To request a return, use the “request a return” page, entering the order number, email address used for the order, and the number of items to return. If specifics are lost or if the return needs to happen from a different address, contact customer service. Use of another carrier is at one's own risk and G-Star cannot be held liable.
  • Items must be returned within 60 days after receiving them in the country of purchase, with the original label and packaging. Products must be unused and undamaged. Underwear and face masks are not accepted for return, and items cannot be exchanged.
  • If a wrong, damaged, or defective item is received, it can be returned free of charge and a new order placed immediately.
  • The refund is issued to the original payment method once the return is processed. It takes up to 5 days post-processing for the amount to be available again. During sales or peak seasons, allow an extra 3 days.
  • No costs for returning items within the 60-day policy.
  • Delivery costs are reimbursed when an entire order is returned.

What payment methods are available in G-Star RAW?

• G-Star RAW accepts Mastercard, Visa, and American Express credit cards.
• No store rewards or account cards are accepted as a method of payment.

Conditions and methods of delivery in G-Star RAW

• Order Tracking:
  • Delivery costs are ZAR 50. Orders over 1499 ZAR receive free shipping. Orders are aimed to be shipped within 24 hours after purchase, with tracking information provided via email.
• Standard Delivery: The standard shipping option delivers within 4-10 working days for orders above ZAR 1499. For orders below this amount, a ZAR 50 fee applies. Some orders might be dispatched from the Amsterdam warehouse, affecting delivery time.
• Express Delivery:
  • Items marked with express delivery are delivered within 2–4 working days.
  • Express items are shipped from South Africa and bypass customs processing.
  • Orders containing non-express items may be subject to the standard delivery time frame.
• Delivery Address Modifications:
  • Modifications can be made within 4 hours of order placement by contacting customer service.
  • Post-shipment address changes must be coordinated with the carrier.
• Undeliverable Orders: If no one is present to receive the delivery, it may be left at the front door, sent to a nearby pick-up location or returned to G-Star RAW as undeliverable. Delivery status can be tracked via the carrier portal or the "where is my order" page.

What are the existing promo codes and promotions in G-Star RAW?

G-Star RAW is an acclaimed international fashion brand known for its innovative and cutting-edge style in the denim market. They offer a wide range of apparel and accessories for both men and women, with their primary focus being the production of raw and unwashed denim. Here are some significant offerings and promo codes from the G-Star RAW:

• 10% off your First Order: New customers who sign up for the G-Star RAW newsletter can enjoy a 10% discount on their first purchase. This promo code G-Star RAW is ideal for those looking to update their wardrobe with premium quality denim.


• 20% off on Your Birthday: By updating your profile information, you are entitled to a 20% discount from G-Star RAW as a birthday treat. This promo code G-Star RAW includes an extra surprise to make your special day even better.


• New Arrivals from R499: G-Star RAW provides the latest in fashion from as low as R499. Customers can explore the fresh arrivals and use promo codes to make their shopping experience more affordable.


• Exclusive Online Promotions: promo codes can also be applied to items featured in exclusive online promotions, allowing you to enjoy the latest trends at a fraction of the price.


• Free Express Delivery on Selected Items: Customers can benefit from fast and free express delivery by using promo code G-Star RAW when purchasing selected items, ensuring you receive your fashion must-haves promptly.


• Regular Seasonal Sales: G-Star RAW frequently offers promo codes during different seasons, providing significant savings on various pieces.