Mytheresa.com promo code - July 2024 - Picodi Singapore

mytheresa.com - general information

Mytheresa - Women’s Luxury Fashion & Designer Shopping is an esteemed destination for women seeking the zenith of luxury fashion and exclusive designer clothing, shoes, bags, accessories, and jewelry. Offering a premium online shopping experience, Mytheresa curates a wide selection of over 200 international luxury brands.

Advantages for customers shopping from Singapore include:

• Free shipping on orders over SG$900
• A pricing structure in SGD SG$

Mytheresa prides itself on offering:

• A luxurious assortment of products with more than 200 international luxury brands
• New Arrivals each week featuring the latest from the runway
• Exclusive designer collaborations and capsule collections unavailable elsewhere
• An authentic product guarantee and free returns and exchanges within 30 days
• Exceptional customer service accessible 24/7 in 13 different languages

Discover a well-curated selection of items:

1. Clothing - Including dresses, tops, jackets, knitwear, pants, skirts, jeans, coats, suits, two-piece sets, shorts, jumpsuits, beachwear, activewear, skiwear, and more
2. Shoes - Ranging from flat shoes, sandals, pumps, sneakers, espadrilles, ankle boots, boots, mules, to evening, bridal, and summer shoes
3. Bags - Including shoulder bags, crossbody bags, tote bags, clutches, top-handle bags, evening bags, mini bags, beach bags, wallets on chain, bucket bags, backpacks, and travel luggage
4. Accessories - Such as sunglasses, hats, belts, small leather goods, scarves, hair accessories, summer accessories, gloves, glasses, sports accessories, gifts, bridal accessories, and home & lifestyle products
5. Jewelry - Featuring a selection of fine jewelry, fashion jewelry, rings, earrings, necklaces, bracelets, watches, and an array of gemstone-adorned pieces like diamond, emerald, and sapphire jewelry

Look ahead to a season of elegance with items from:

• Top brands like Bottega Veneta, Jimmy Choo, Burberry, Gucci, and Saint Laurent
• Key pieces and exclusive capsule collections from the likes of Loro Piana and Maison Margiela

Whether seeking a standout item or an entire ensemble, Mytheresa is the ultimate online destination for the discerning fashion aficionado. With an effortless shopping experience, both on a navigable platform and a convenient mobile app, customers can shop on-the-go and indulge in a boutique-like atmosphere from anywhere.

Important Notice: Mytheresa uses cookies for website functionality, analysis, and personalized advertising. Consent to cookies is required for the optimum use of the website.

How to return purchases in mytheresa.com?

Returns & Exchanges Policy at Mytheresa

Customers who are not fully satisfied with their purchases are able to return any items (including reduced items) within 30 days of receipt. When it comes to exchanges, detailed information is provided below.

• Instructions for Returns:
  1. Initiate the return or exchange process by visiting the dedicated returns portal at returns.mytheresa.com and log in using Mytheresa account credentials.
  2. Select the items to return or exchange and choose a reason from the dropdown. A returns label must be generated and printed.
  3. Place the items in the original packaging and attach the returns label. Parcel can be dropped off at a DHL store or arrange a pick-up via mydhl.express.dhl with the Waybill number.
  4. Refund approval or shipment details for exchange orders will be communicated once the returned items are received and processed.
• Returns Conditions:
  • All items must be in original condition, unworn, unwashed, and with tags attached.
  • All returned goods must be in one parcel, using the provided prepaid label.
  • Returns must be made using the same service as the original delivery (DHL).
  • Returns only accepted from the country to which an order was originally shipped.
  • Customized items are not eligible for return.
  • The refund will be credited to the original payment method or store credit.
  • Shipping costs, insurance and handling fees will not be refunded.
• Exchanges Conditions:
  • Only exchanges for different sizes of the same non-faulty item in original condition are allowed.
  • An item can only be exchanged for a different size once.
  • Exchange must be returned in one parcel and must be made using the same service (DHL).
  • Exchanges only accepted from the country to which an order was originally shipped.
  • Customized items and products from the LIFE category are not eligible for exchange.
• Repeal Policy:
  • Repeal of Purchase by Way of Return: Automatically happens if items are returned within 30 days.
  • Repeal of Purchase in Written Form or Over the Phone: Must be communicated within 14 days after delivery and followed by the return of items within 14 days.
• Contact for repeal of purchase is available via email at customercare@mytheresa.com or by phone at (65) 8008526852, available 24/7.

mytheresa.com - payment options

Payment Information | Mytheresa

Payments, as well as refunds for shipments to Singapore, are invoiced in Singapore dollar (SGD).

Payment by credit or debit card:
During the checkout step "payment", customers can choose to pay by card. Some potential fees to be aware of include transfer fees and bank service charges, which may be charged and are not refunded by Mytheresa. Credit and debit cards accepted include:

• Visa
• Mastercard
• American Express
• Diner Club
• JCB
• Union Pay
• Discover

Card details are to be entered on a secure payment site with SSL encryption. The order amount is held as a reservation on the card until the order has been shipped or canceled. Refunds from returns are credited back to the original card used.

For Visa or Mastercard, the system may check for registration with the 3-D security programs (Verified by Visa or Mastercard SecureCode), which may require a pop-up window asking for a password. Transactions without these programs proceed without additional authentication.

Payment by American Express:
The system checks if the shipping address matches the billing address on file with American Express. If there is a discrepancy, customers are required to provide a matching shipping address or their order will not be dispatched.

Payment by Instant Bank Transfer:
During the checkout process under "payment", Instant Bank Transfer is an option. Customers will confirm their order, log in to their bank, and approve the transfer. With every Instant Bank Transfer order, Mytheresa donates €0.30 to Viva con Agua's All4Wash project in Uganda, which provides schools and communities with clean water and sanitation.

Payment by PayPal:
Customers selecting "PayPal" as their payment method will be redirected to PayPal. One can either log in with an existing account or register a new one to make the payment. Refunds from returns will go to the registered PayPal account.

Payment by gift card, store credit, or promotion code:
Codes for gift cards, store credit, or promotion codes can be entered in the designated "Gift Card/Store Credit/Promotion Code" field in the shopping bag. The final price is adjusted automatically. If the order total exceeds the promotion or credit amount, another payment method can be selected to cover the remainder. If the credit or gift card balance exceeds the order total, the remaining amount can be applied to future purchases.

Information about delivery in mytheresa.com

Shipping Methods at Mytheresa

Deliveries in Singapore are handled by DHL. Each shipment is insured against theft and accidental damage. This insurance lasts until the shipment is delivered and acknowledged in writing.

• No delivery to post office boxes is possible.
• If partial shipments occur, shipping costs will be charged only once.
• Orders are processed and sent Monday to Friday, 8:00 am - 8:00 pm CET, and Saturday, 9:00 am - 6:00 pm CET, excluding German public holidays.
• Orders are ready for dispatch one business day after receipt of payment, subject to variation at checkout.

Shipping Costs and Delivery Times:

• For orders above SD$900 in Singapore, shipping is complimentary.

1. Singapore
   • Shipping Method: Express
   • Shipping Costs: SD$25.00
   • Delivery Times: 2-4 business days

Shipping times may vary due to customs clearance.

To track an order, customers will receive an email with a tracking number once their order has been shipped. The shipment status can be checked using the included link after one to two hours from receiving the notification.

Packaging Options:

• Eco Packaging: FSC Recycled certified, made from 100% recycled materials.
• Signature Yellow Packaging: FSC Mix certified, includes materials from FSC-certified forests and recycled materials.

For more details regarding disposal recommendations of the packaging materials, refer to the sustainability guidelines provided.

Carbon Neutral Option:

• Mytheresa offers a carbon-neutral option to offset CO2 emissions related to the order's preparation, packaging, and delivery.
• A contribution of €0.25 supports a Gold Standard-certified project, aiming to counteract the environmental impact of the order.
• The carbon neutrality of Mytheresa encompasses all direct emissions within the company and selected indirect emissions.

What promo codes and promotions are available in mytheresa.com?

Shoppers seeking luxury fashion will find an array of promo codes for use at mytheresa.com.

For example, the mytheresa.com might offer up to 60% off on women's shoes without the need for additional promo codes. Fashion enthusiasts can indulge in a curated selection of discounted bags, with savings of up to 60%. To further enhance your shopping experience, new arrivals on the site start from a competitive price point of S$65.

During specific promotional periods, mytheresa.com could provide an extra 30% off on selected sale items, or even an additional 20% off when a certain minimum spend is reached. It's always worth checking for the latest promo codes to secure these exclusive deals.

• The end-of-season winter sale might feature essential items at up to 50% off.
• Shoppers can take advantage of free delivery on orders exceeding a certain amount, which provides an additional incentive to purchase more.
• Signing up for the newsletter or downloading the Mytheresa app could guarantee that you get the latest updates on new collections and promo codes.

While promo codes are subject to change and generally come with an expiration date, they offer a fantastic opportunity to obtain high-end products at more accessible price points. Always ensure to check the validity and terms of any promo codes before proceeding with your purchase at mytheresa.com.