Pharmacy Direct discount code - May 2025 - Picodi New Zealand

What do we know about Pharmacy Direct?

Pharmacy Direct is New Zealand's favourite online pharmacy, renowned for its vast selection of over 20,000 products that cater to various health needs. With a promise to provide the best price guarantee, it stands out as a premier destination for purchasing pharmacy-related items.

Trending Products:

• Kolorex Intimate Care Horopito Wash 100ml - A pH-balanced herbal wash to soothe and cleanse the skin at NZ$ 10.90.
• Mitchell's Nutrition Bone Broth Powder 200g - Aimed at supporting the gut lining and overall health at NZ$ 73.95.
• Korure Pets Algae Oil - Dogs 120ml - Providing sustainable Omega-3 for heart, brain, skin and coat health of dogs at NZ$ 32.00.
• Health Alert - Health Screening Kit for UTI (3x) - UTI Test Strips for white blood cells and Nitrite detection at NZ$ 29.95.

Product Categories Include:

• Allergy Health
• Baking, Snacking & Food
• Beauty, Skin & Hair Care
• Cold & Flu
• Compression Hosiery
• ... and many more covering a wide range of health areas and conditions.

Services and Offers:

• Free delivery within New Zealand for orders over NZ$100, under certain conditions.
• Private, discreet, secure, and safe shopping experience.
• Various health products categorized by condition for easy navigation.
• Special sections for Natural Health, Weight Management, Beauty, Baby & Child Care, Diabetes Care, and Sexual Health.

Why Shop from Pharmacy Direct?

1. Offering the Best Price Guarantee on a vast array of products.
2. Identified as New Zealand's No.1 online Pharmacy.
3. Ensuring convenience with home delivery and online prescription management.

Customer Support:

If assistance is needed, customers can reach out to Pharmacy Direct via email at customerservice@pharmacydirect.co.nz.

Disclaimer: Medicines have benefits and some have risks. It is advised to read the label carefully and use strictly as directed. If symptoms persist or experience side effects, consulting with a healthcare professional is recommended. Vitamins are supplementary to, and not a replacement for, a balanced diet.

How to return purchases in Pharmacy Direct?

Pharmacy Direct's Returns Policy

• Returns and refunds are provided only for items purchased from Pharmacy Direct.

Pharmacy Direct's 7 Day Rule. Customers may return an unopened item, still in its original packaging within SEVEN days of receiving the order (as recorded by the courier) for an online credit voucher, excluding the original shipping fee. The customer is responsible for the return shipping fee.

Exceptions: Some items are excluded from returns - see the exclusion details at the bottom of the page.

Wrong Item Chosen: If the wrong item is chosen by the customer, the 7 day rule applies but items cannot be swapped. A new order must be placed. The customer may need to pay shipping for the new order.

To initiate a return, contact customer services for a return code, including the order number in the correspondence.

Faulty Items: In case of defective items, contact customer services with details including order number, photos of the faulty item, expiry date, batch number, and description of allergic reactions if applicable.

Incorrect Item Picked by Pharmacy Direct Team: If the wrong item is sent by Pharmacy Direct, contact customer services within 7 days of receiving the order to correct the issue.

Missing Items on Your Invoice:

• For Prestige Fragrances/Skin/Hair/Cosmetics Care items, these will be shipped directly from the supplier and may take 10 - 15 working days.
• For Pharmacy, General Health items that are missing, contact customer services within 7 days.

Returned International Parcels: If an international parcel is returned due to customs rejection or rejection by the customer due to customs taxes/extra charges, a refund will be issued minus the shipping costs and potential exclusion costs upon receipt of the returned goods at Pharmacy Direct in New Zealand. A 15% restocking fee may also apply.

Procured Items: Items ordered in large quantities will be non-returnable and non-refundable. Customer services will contact the customer prior to ordering to confirm details.

Exclusions from Refunds / Returns:

• Prescription Medicines cannot be returned/refunded/exchanged.
• Honey and perishable items restricted by some states/countries.
• Non-trackable standard international shipping if lost/stolen/misplaced.
• R18 Adult Toys are non-refundable due to hygiene reasons unless faulty.
• Prestige Beauty Items/Fragrance if error made by the customer.
• Clearance items, short-dated, and discontinued items.

To inquire about returns, contact the Customer Services Team prior to returning goods for potential resolution and to avoid unnecessary shipping costs.

Contact Information:

• Email: customerservice@pharmacydirect.co.nz
• Phone: +64 9 414 0302, 0800 742 762 (Outside Auckland, within NZ)
• Hours: Monday - Friday 9am - 5pm (excluding weekends and NZ public holidays)
• Physical Address: 45 Paul Matthews Road, Rosedale, Auckland 0632
• PO Box: PO Box 303-066 North Harbour, Auckland 0751

All returns must be sent with proof of purchase and returns number, ensuring goods are securely wrapped and arrive undamaged, including the manufacturer's outer packaging.

Consumer Guarantees Act: Pharmacy Direct's Returns Policy does not exclude the legal rights under the New Zealand Consumer Guarantees Act and other laws. The Act applies only to items for personal, domestic, or household use and not for business or resale purposes.

How can you pay for an order in Pharmacy Direct?

Payment Methods at Pharmacy Direct:

• Customers can pay for their orders using Credit Cards with an added layer of protection provided by 3D Secure verification.
• Payment via Internet Banking is available for customers with a New Zealand Bank account.
• All orders are charged in New Zealand Dollars (NZ$).
• For orders selected to pay via internet banking, customers should use their order number as the payment reference to the account 02 0108 0131360 000 (BNZ).
• International customers must pay by Credit Card and cannot pay via internet banking.

Additional Payment-Related Information:

• After inputting credit card details, additional information such as a code may be required by the bank for verification purposes (3D Secure implementation).
• If there are any issues with the credit card asking for additional information, customers are advised to contact their bank or choose the Internet Banking option.
• Orders not charged until they are completed - if charged twice or appear not charged, contact the Customer Service if issues persist beyond 7 days.
• PayPal is not an accepted payment method.

Pharmacy Direct - delivery costs and methods

Delivery Methods for Pharmacy Direct

• New Zealand Shipping:
  • Utilizes NZ Post Couriers.
  • Standard Shipping within New Zealand (under $100) is NZ$5.99.
  • Rural Shipping within New Zealand (under $100) requires an extra NZ$3.99, totaling NZ$9.98.
  • Free Shipping for all standard orders over NZ$100 within New Zealand, with some exclusions.
  • Rural orders over NZ$100 will not incur the standard shipping fee but must pay the extra rural fee.
  • Additional charges may apply for heavy or bulky orders.
  • No Saturday Delivery service.
  • Orders cannot be picked up in-store, they must be sent out.
  • Processing time is generally 2-4 business days, excluding weekends and public holidays.
  • Delivery to PO Boxes, Private Bags, and Rural Areas within New Zealand is available.
  • Orders are sent as NON-SIGNATURE by default. To require a signature, customers should specify 'SIGNATURE REQUIRED' in the order notes.


• International Shipping:
  • International Airpost and Economy Courier options available.
  • Australia:
    • International Airpost (Non-Trackable, up to 2kg) starting from NZ$22.00.
    • Economy Courier (Fully Trackable, up to 2kg) starting from NZ$40.00.
  
  
  • Rest of the World:
    • International Airpost (Non-Trackable, up to 1kg) starting from NZ$35.00.
    • Economy Courier (Fully Trackable, up to 1kg) starting from NZ$62.00.
  • No free shipping outside of New Zealand.
  • Delivery times for International Airpost to Australia are approximately 10-15 business days, and for the Rest of the World, 20-30 business days.
  • Economy Courier delivery to Australia takes approximately 5-7 business days, and to the Rest of the World, 10-15 business days.
  • Non-trackable services cannot be insured or refunded if the package is lost/stolen/misplaced.
  • For International Airpost, local postal services will handle delivery within the destination country.
  • Economy Courier provides full tracking from dispatch to delivery.
  • PO Boxes, Private Bags, and Rural Areas can receive deliveries via International Airpost, but not by Economy Courier.
  • Non-signature delivery is standard for international shipments as well. 'SIGNATURE REQUIRED' can be requested in the order notes.
  • Customs inspections and fees are the responsibility of the customer, and Pharmacy Direct is not liable for such occurrences.
  • If an international order is returned by Customs, a refund may be issued, excluding certain products and the original shipping fee.
  • International orders to the UK require a minimum spend of NZ$300 due to VAT regulations.

Note: Shipping prices are subject to change without prior notice. If additional information is needed regarding shipping, customers are encouraged to contact Pharmacy Direct's Customer Services team.

What are the existing Pharmacy Direct discount codes?

If you are looking for ways to save at Pharmacy Direct discount code, you will be pleased to know that there are several discount codes and promotions available. For customers who intend to make a purchase exceeding $100, Pharmacy Direct discount code offers free delivery; this means you can have your items shipped to your door in New Zealand without any additional cost, and this does not even require a discount code.

The store's clearance section is bursting with deals, where you can find products with discounts of 50% or more. This is an ideal opportunity for shoppers to acquire quality items at significantly reduced prices, without the need for any discount codes. Furthermore, for those subscribed to the Pharmacy Direct newsletter, exclusive promotions are directly sent to them, including offers that can save them up to 35%.

Those interested in beauty products, particularly from the Radiance line, can benefit from a 30% discount on selected items. This is an excellent chance to stock up on your favorite beauty essentials while making substantial savings, even without the application of a discount code. Additionally, Pharmacy Direct features a special offers section where discounts can go up to 30%, providing shoppers with affordable options for their healthcare needs.

• Free Delivery on orders over $100 at Pharmacy Direct – No discount codes needed
• Up to 50% off Clearance items at Pharmacy Direct without discount codes
• Subscribe and save up to 35% with special discount codes at Pharmacy Direct
• 30% off selected Radiance Beauty products - a great deal even without a discount codes at Pharmacy Direct
• Discounts of up to 30% in the Special Offers section of Pharmacy Direct, no discount codes required

Pharmacy Direct also offers gift cards starting from $20, allowing you to give the gift of health and wellness to someone special. This option is perfect when you are unsure of what to purchase, and it does not necessitate a discount code either.