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AirHelp is a global company specializing in assisting airline passengers with claims for compensation due to delayed, canceled, or overbooked flights. Established in 2013, AirHelp has rapidly grown to become a leader in the air passenger rights industry, operating in over 30 countries and helping millions of passengers secure the compensation they are entitled to.

Overview of AirHelp Services

Compensation for Flight Delays

One of the core services provided by AirHelp is managing claims for delayed flights. Under the European Regulation EC 261, passengers may be eligible for compensation of up to €600 if their flight arrives more than three hours late. AirHelp takes care of the entire process, from gathering the necessary documents to communicating with the airline, ensuring that passengers receive the compensation they deserve without having to deal with the bureaucratic hassle themselves.

Compensation for Canceled Flights

AirHelp also supports passengers whose flights have been canceled. In cases of cancellation, passengers may be entitled to compensation if the airline did not notify them at least 14 days in advance or did not offer an adequate alternative flight. AirHelp assesses each case individually and takes the necessary steps to claim the appropriate compensation.

Compensation for Overbooked Flights

Overbooking is another area where AirHelp can provide assistance. When an airline sells more tickets than available seats and denies boarding to a passenger, that passenger may be entitled to compensation. AirHelp helps affected passengers submit their claims and obtain fair compensation for the inconvenience caused.

Baggage Claims Management

In addition to claims for delayed, canceled, or overbooked flights, AirHelp offers services to handle claims for lost, delayed, or damaged baggage. Passengers can rely on AirHelp to navigate the complicated process of filing a claim with the airline and ensuring they receive adequate compensation.

The Claim Process

The claim process with AirHelp is straightforward and efficient. Passengers only need to provide basic details about their flight and the situation through AirHelp’s website or mobile app. The team of experts at AirHelp reviews the eligibility of the claim and handles all necessary paperwork. If the airline rejects the claim, AirHelp can even take the case to court at no additional cost to the passenger. AirHelp only charges a fee if the claim is successful, ensuring that the service is accessible to all passengers.

Technology and Expertise

AirHelp utilizes advanced technology and an extensive database to verify the eligibility of claims and gather the necessary evidence to support each case. By employing algorithms and data analysis, AirHelp can quickly determine whether a passenger is entitled to compensation and the appropriate amount. This combination of technology and expert knowledge allows AirHelp to offer a fast and accurate service.

Promotions and Offers

AirHelp provides various promotions and offers to attract and benefit its customers. Some of the most notable promotions include:

Discounts for New Users

AirHelp often offers special discounts for new users who use their services for the first time. These discounts can include reductions in service fees or additional bonuses on the compensation received.

Referral Programs

AirHelp has a referral program that allows existing users to earn rewards by referring friends and family. Every time a referred person successfully completes a claim, both the referrer and the referred person can receive benefits, such as discounts on future claims or cash bonuses.

Seasonal Promotions

During certain times of the year, such as summer vacations or the holiday season, AirHelp may offer special promotions to help passengers affected by high volumes of air traffic. These promotions can include reduced fees, priority services, or additional assistance at no extra cost.

Premium Services

AirHelp also offers premium services for passengers who desire personalized and faster attention. Premium users can enjoy benefits such as an accelerated claim process, priority access to customer support, and reduced fees for additional claims.

Benefits of Using AirHelp

Using AirHelp’s services has numerous advantages for passengers:

Saving Time and Effort

The process of claiming compensation from an airline can be complicated and time-consuming. AirHelp handles all aspects of the claim, allowing passengers to save time and effort.

Experience and Expertise

With years of experience and in-depth knowledge of air travel regulations, AirHelp provides expert and reliable service. Passengers can trust AirHelp to achieve the best possible results.

No Financial Risk

AirHelp operates on a "no win, no fee" model, meaning passengers only pay a fee if their claim is successful. This eliminates financial risk for passengers and ensures they only pay for an effective service.

Conclusion

AirHelp is a trustworthy and efficient solution for passengers facing issues with delayed, canceled, or overbooked flights. With a simple claims process, advanced technology, and a dedicated team of experts, AirHelp ensures that passengers receive the compensation they deserve. Additionally, with various promotions and offers, AirHelp makes the process even more accessible and beneficial for all passengers.

In summary, AirHelp provides a valuable service to air travelers, simplifying the often daunting task of securing compensation from airlines. Through its user-friendly approach, technological capabilities, and extensive expertise, AirHelp stands out as a premier choice for anyone seeking to reclaim their rights as a passenger. Whether it's a first-time user taking advantage of discounts or a frequent traveler benefiting from the premium services, AirHelp offers comprehensive support that eases the stress and complexity of dealing with flight disruptions.