Allen Solly coupon code - September 2024 - Picodi India

Data about Allen Solly

Allen Solly - how to complete a complaint and make a return?

30 Day No Questions Asked Returns Policy

• Items are eligible for return if they are unused, unwashed, and in the original condition.
• All tags and packaging must be intact for a successful return.
• Returns must be initiated within 30 days of purchase.

Return Process

1. Go to 'My Order' and select the order with items to return.
2. Click 'Return Product' and specify the return reason.
3. Choose refund method: original payment mode or credit points.
4. Select address for pickup.
5. After return ID generation, a pickup agent will quality check the product.
6. Refund initiation occurs within 2-3 working days post-pickup.
7. Refund is reflected in the statement within 5 working days.

Products Not Eligible for Return: Masks and intimates, unless defective.

Exchange Policy

• Log in and initiate an exchange via the 'My Orders' section.
• Original item is picked up and a new order for the replacement item is created.
• Exchanges are possible within 30 days from the purchase date on apparels only.
• Exchanged products must be in original, unused condition.

Note: Personalized products are not eligible for return, exchange, or cancellation unless there is a manufacturing defect.

Refund Policy

• Credit or loyalty points will be credited back after successful product pickup or product cancellation.
• No additional discount is applicable on exchanged items.

Personalized Product Policy

• Personalized items tailored to specific preferences are not eligible for returns or exchanges.
• Modifications to personalized orders after placement are not possible.
• In case of a defect or damage, contact customer support immediately.

Allen Solly - forms of payment

Payment Confirmation and Order Status

Once payment is authorized and the order is completed, confirmation is sent via email and SMS, including the order number, details, and the paid amount. Check the order status and payment status on the 'My Orders' page, which also provides tracking details.

Payment Methods Accepted

• Credit Card
• Debit Card
• Net Banking
• Paytm Wallet
• UPI
• Credit points/Loyalty Points

Online payments are processed through Paytm, ensuring secure, encrypted transactions for all banks and cards.

Additional Charges

No hidden charges are applied. The final price is presented against each product, and no extra payment is required.

Payment Issues

If payment fails, a retry after 5 minutes is recommended, ensuring the correctness of banking credentials. For debits without confirmation, the amount is normally rolled back within 10 business days. All queries can be addressed via email.

Loyalty and Credit Points

1. Loyalty Points are earned through purchases both offline and online, with a value of Rs 0.50 per point, and are subject to expiry visible in the 'My Account' section. If the account is suspended or closed, these points are forfeited and are not transferable between accounts.
2. Credit Points represent balance amounts from returns or cashbacks, valued at Rs. 1 per point, without any expiry.

Points or vouchers can be applied during checkout under "Apply coupons" and on the Payment page for the same brand only.

Voucher Troubleshooting

If a voucher or coupon code is not working, assistance is available via email with the code, source, screenshot, and terms and conditions, if applicable.

Credit and Loyalty Points Balance

Transaction history, balance, and expiry dates of credits and loyalty points can be checked on the 'My Account' page.

Delivery costs in Allen Solly

Order Delivery Methods at Allen Solly

• Orders are shipped out through various reputed courier partners after placement.
• A notification via SMS and e-mail is sent, detailing courier partner and AWB (Tracking number) upon shipment.
• The estimated delivery dates are also communicated through SMS and e-mail.
• Delivery time varies by location, typically taking 2–3 days for metros & Tier 1 cities, 3–5 days for Tier 2 & 3 cities, and 5–7 days for some cities in north east India & J&K.
• Items may be shipped from different locations and arrive in separate shipments.
• Free shipping within India is provided on all products.
• In case of missed delivery, up to three delivery attempts are made.
• For address or phone number changes for delivery, instructions should be sent via e-mail.
• All products are subject to a 30-day no questions asked return policy.

Additional Information

• Partial order receipt could be due to multiple shipments or unavailable stock; a cancellation notification and refund initiation for the latter case.
• Currently, international delivery is not provided and orders can only be shipped within India.
• In case of tampered packaging or missing products, customers should send pictures via email for assistance.
• If an order is marked delivered but not received, customers should inquire with neighbours or security guards before contacting via email for investigation.
• Open delivery is not available and products must be accepted without checking; however, there is a return policy in case of dissatisfaction.

What coupon codes and promotions are available in Allen Solly?

Shoppers looking for fashionable attire can find incredible savings through the various coupon codes available for Allen Solly. Current promotions feature a substantial cut in prices, with offers such as 60% off on selected items. For those updating their accessory game, there is a 51% + an extra 15% off on men's accessories with the use of a specific coupon code.

New users have the exclusivity to leverage additional savings; they can utilize a 30% off on orders over Rs.1490, or an additional 10% off on their first purchase. There is also a special coupon code for app users, offering a Rs.500 off on the very first app purchase.

Furthermore, men's fashion can be acquired at a 50% discount, ensuring that style comes without a hefty price tag. To add to the appeal, Allen Solly has provisions for free delivery on selected orders, allowing customers to indulge in seamless shopping experiences without extra costs.

Even without coupon codes, Allen Solly provides offers that can lead to substantial savings. From time to time, storewide promotions like "Monthly Savings" allow you to enjoy discounts without the need for additional codes. Hence, it's worthwhile to keep an eye on the rotating offers to maximize value on purchases from Allen Solly.