Marks & Spencer coupon code - September 2025 - Picodi India

General data about Marks & Spencer

Marks & Spencer is a renowned retailer offering a wide range of apparel, home decor, and beauty products catering to men, women, and children. Known for combining classic style with modern design, they focus on quality, sustainable materials and ethical sourcing.

Product Offerings:

• Women's Clothing: From everyday basics to statement pieces, including dresses, tops, jeans, swimwear, and activewear.
• Men's Apparel: Stylish options like formal shirts, casual polos, trousers, knitwear, and essential loungewear.
• Lingerie: An extensive range of bras, knickers, sleepwear, and shapewear for utmost comfort and style.
• Kidswear: Durable and fashionable items for babies, toddlers, and older children across various categories.
• Home & Decor: A complete collection of home essentials, including bedding, kitchenware, bath items, and decorative accessories.
• Beauty Products: Skin care, fragrances, grooming accessories, and bath & body products for both men and women.

Noteworthy features include:

1. Free delivery on orders above a certain value.
2. Hassle-free returns and refunds within a specified period.
3. Secure and safe shopping with various secure payment options.

Special offers and discounts are frequently available, providing customers with high-quality products at attractive prices. In addition, Marks & Spencer often introduces collections and items that are online exclusives, offering a unique shopping experience.

Inspiration and Style

The "Inspire Me" section on the website offers style insights, fashion tips, and ideas for refreshing wardrobes and homes. Trending styles and new collections are also highlighted to keep shoppers updated.

Marks & Spencer is committed to sustainability and ethical practices, reflected in their choice of materials and production processes. With a rich heritage and dedication to quality, Marks & Spencer remains a favorite among those who appreciate style, comfort, and responsibility towards the environment.

Complaints and returns in Marks & Spencer

Return Policy Overview: Marks & Spencer (M&S) offers customers a hassle-free return and refund policy. Merchandise can only be returned for refunds if unused with all price tags intact. The following items are excluded from the return policy: Masks, Decorative products, Beauty, Knickers, Knicker Packs, Swimwear, Shapewear, Toiletries, Jewellery, personalized items, and/or any products with a broken seal. Additionally, items categorised under "Last Chance to Buy", priced at ₹990 or below, are non-returnable. Refunds exclude any shipping charges or other such charges applicable from time to time, unless the product is delivered with a defect or damage attributable to M&S.

• Return Window: Products can be returned within 35 days of delivery. Returns can be processed either online from home or at the nearest offline store.
• Refund Processing:
  • Credit Card/Wallet/UPI/Netbanking transactions: Refunds are directly credited to the original source of payment.
  • Cash on Delivery: Refund initiation requires bank account details from the customer.
  • Loyalty Points: Refunds are credited back to the loyalty account.

How to Return: Visit the nearest M&S store to initiate a return, or log into the My Account section on the website to request an online return. M&S will send a confirmation email once the refund has been processed.

Contact Information: For any return-related queries, customers can reach out through the following channels:

• Email: care.india@marks-and-spencer.com
• Phone: +9180106 21621 (Operational Mon-Sat 08:00 a.m. to 08:00 p.m., excluding gazetted holidays)
• Corporate Office: Marks and Spencer Reliance India Private Limited, Ground Floor, Infinity Tower - "C", DLF Cyber City, Phase -II, Gurugram (Haryana) – 122002, India
• Registered Office: Marks and Spencer Reliance India Private Limited, 4th Floor, Court House, Dhobi Talao, Lokmanya Tilak Marg, Mumbai- 400 002, India

Covid-19 Update: M&S has implemented new measures to support customer and colleague safety during these times. Delivery and return timelines may be impacted, and in accordance with local guidelines, exchange and return may not be permitted in certain locations.

In what ways can you pay for purchases in Marks & Spencer?

Payment Methods at Marks & Spencer:

Marks & Spencer offers customers a variety of payment options to suit their convenience. Below are the detailed methods through which payments can be made for purchases.

• Credit/Debit Cards: Customers can use their credit or debit cards to make payments. All major cards are accepted to ensure a seamless shopping experience.
• Net Banking: Net banking is another convenient payment option available at Marks & Spencer. Customers can make use of this facility by logging into their internet banking account during checkout.
• Wallets: For quick and hassle-free transactions, customers can opt to pay via their preferred digital wallets.
• UPI (Unified Payments Interface): The store accommodates payments through UPI, enabling customers to transfer funds directly from their bank account using a UPI ID.

Additional Payment Notes:

1. Payment security is of utmost importance, and Marks & Spencer ensures that all transactions are processed through secure payment gateways.
2. At the moment, Marks & Spencer does not accept payments through gift cards on their website. However, plans to introduce this feature are being considered for the future.
3. Cash on Delivery (COD): For those who prefer to pay with cash, Marks & Spencer provides a Cash on Delivery service, allowing customers to pay at the time of delivery.

Once a payment method is chosen and the transaction is authorized, Marks & Spencer will proceed with processing the order. It is important to note that order processing begins only after payment authorization has been completed successfully.

For any questions or assistance related to payments, customers can reach out to Marks & Spencer's customer service team
via email at care.india@marks-and-spencer.com, or by phone at +91-80106 21621.

Conditions and methods of delivery in Marks & Spencer

Delivery Options at Marks & Spencer:

• Contact-Free Delivery Standard: For all online orders, contact-free delivery is provided as the norm. Signature is not required, ensuring no direct contact during the delivery process. Delivery drivers can leave orders safely at a designated spot if the recipient is not available to receive the package directly.
• Delivery Charges: Complimentary shipping is available for orders exceeding the value of ₹1,499. Orders with a value of ₹1,499 or less will incur a nominal delivery charge of ₹99.
• Delivery Timeline: Orders are typically delivered within seven working days from the time of placing the order. This may be subject to change due to unforeseen circumstances beyond M&S's control, such as material shortages or high demand.
• International Delivery: Currently, international shipping options are not available via the Marks & Spencer India website.
• Delivery Notifications: Customers will be informed via e-mail or SMS once their order is ready for pickup when using the Click and Collect service, or when the order is out for delivery.
• Issues with Delivery: In case a parcel is believed to be lost, customers are encouraged to contact the M&S customer services team for assistance. Similarly, if there is no tracking information available on the courier's website, customers should reach out to M&S customer services.

Please note that certain delivery routes may be temporarily unavailable and delivery timelines may be affected due to the current Covid-19 situation.

Return Policy at Marks & Spencer:

• No Questions Asked Returns: Products can be returned for refunds if unused and with all price tags intact. The return must be made within 35 days of delivery. Items such as masks, decorative products, beauty items, knickers, knicker packs, swimwear, shapewear, toiletries, jewellery, personalized items, and any products with a broken seal are excluded from return.
• Refund Process: Refunds will be processed based on the original mode of payment. For orders paid via card, wallet, UPI, or net banking, refunds are directly credited to the original source. For cash on delivery orders, refunds are processed once bank account details are received from the customer.
• Refund of Delivery Charges: If the complete order is cancelled or un-delivered, the entire order amount including shipping costs will be refunded if payment was made online. For part returns, shipping costs are not refunded.

What coupon codes and promotions are available in Marks & Spencer?

Marks & Spencer offers a broad range of coupon codes to help shoppers save on their purchases. Currently, customers can grab up to 60% off on various categories including bottoms and activewear, which makes shopping for fashion essentials both fun and affordable.

For those looking for clothing for their little ones, Marks & Spencer presents a special promotion where you can get up to 50% off on kidswear. This is a fantastic opportunity to refresh the wardrobe of the younger family members without breaking the bank.

Here are some of the attractive offers available at Marks & Spencer:

• Enjoy up to 60% off bottoms with the Marks & Spencer promo offer.
• Get up to 60% off activewear, perfect for those aiming to start or maintain a fitness regime.
• Take advantage of the 50% off Marks & Spencer offer on kidswear.
• Find bestsellers under Rs. 990, offering budget-friendly options for quality apparel.
• Benefit from the "3 for 2" kidswear promotion where buying three pieces of kidswear only costs the price of two when using coupon codes.

Moreover, shoppers can enjoy the convenience of free delivery on all orders of Rs.999 made at the coupon code Marks & Spencer. With such diverse promotions and coupon codes, Marks & Spencer continues to be a go-to destination for quality and value across various product categories.