House of Fraser discount code - September 2026

What do we know about House of Fraser?

House of Fraser is a well-established department store chain with a rich heritage in retailing high-quality products across various departments. Offering a wide range of brands and goods, House of Fraser caters to different customer needs and preferences. Below is a detailed description of the assortment available within the store.

Fashion and Clothing:

• Designer labels and high-street brands for men, women, and children.
• Formal wear, casual attire, and seasonal collections.
• A diverse selection of footwear ranging from elegant heels to casual sneakers.
• Accessories including jewelry, watches, scarves, and hats.

Beauty Products:

• Luxury skincare, makeup, and fragrance lines.
• Exclusive beauty counters for consultations and makeovers.
• Grooming products for men.

Home and Furniture:

• An assortment of home accessories from bedding to cookware.
• Furniture collections for living room, bedroom, and dining areas.
• Electrical appliances and latest tech gadgets.

Sports and Fitness:

• Sportswear and equipment for various athletic activities.
• Fitness technology such as activity trackers and heart rate monitors.

Food and Drink:

• Gourmet foods and international delicacies.
• Fine wines, artisanal spirits, and craft beers.

Services:

1. Personal shopping assistance.
2. Gift registries for special occasions.
3. Restaurant and café facilities for dining and relaxation.

How can one return an order from House of Fraser?

House of Fraser Ireland Returns and Complaints Policy:

If you need to return an item to House of Fraser Ireland, you can do so within 28 days provided the item has not been used or fitted, and it is returned with any packaging that forms part of the goods, along with a valid proof of purchase. In the case of faulty items, you may return them within 28 days for a full refund, including the cost of the return once processed.

When returning goods, please complete the returns form and include it with the item(s) being sent back. It is advisable to retain your proof of postage until the return is processed.

Here's the return address:

• Flannels
• Customer Returns
• Unit D
• Brook Park East
• Shirebrook
• NG20 8RY

Please note that items purchased online cannot be returned to stores. This includes Click & Collect orders.

Important Considerations for Returns:

• Items bought in store must be returned to a store for a credit note or an exchange where possible, within 28 days of purchase.
• Should an item be faulty, a full refund will be provided. A valid proof of purchase is necessary.
• Swimwear, underwear, pierced jewellery, personalised, bespoke items, items which deteriorate rapidly, magazines, sealed hygiene products, computer games with broken seals, and mixed items after delivery are non-returnable for hygiene and practical reasons.
• Online orders cannot be exchanged, only refunded.
• Do not combine orders in one return parcel, as it may delay the refund process.

Refund Process:

House of Fraser Ireland aims to process all returns promptly. Confirmation emails will be sent once item(s) are received and again when the refund has been processed. Please allow up to 14 days for the credit to appear on your account, as banking processes can vary.

Refunds:

• Refunds are issued to the original payment method. If the purchase was made in part or entirely with a gift card, the refund would be applied to the gift card first.
• If more than one method of payment was used, balance refunds will follow after the gift card is refunded.
• If an order is cancelled, the refund process will begin immediately, and funds should be available within 3-5 business days.

If you encounter any issues or have further questions related to returns or refunds, we encourage you to contact the House of Fraser Customer Services team for assistance.

House of Fraser - forms of payment

House of Fraser offers various payment methods to accommodate a range of customer needs and preferences. Understanding these options can ensure a smooth and secure shopping experience.

Accepted Payment Methods

The following payment methods are accepted by House of Fraser:

• Alipay
• American Express (AMEX)
• Apple Pay
• Bancontact
• Gift Cards
• Giropay
• iDEAL
• Maestro
• Mastercard
• P24
• PayPal
• SOFORT
• VISA
• VISA Debit
• VISA Electron

Payment Authentication

House of Fraser utilizes payment authentication or 3D secure measures provided by card issuers such as Verified by VISA (VbV) and MasterCard Secure Code (MSC). This extra layer of security requires customers to set up a password with their card provider which is used during the payment process.

Payment Security

The payment pages used on House of Fraser's site are secure, ensuring safe entry of card details for order payments. Customers are advised to keep passwords and payment information confidential for their protection.

Order Processing and Payment Charges

When placing an order, an authorisation hold is placed on the payment card, reserving the funds for the purchase. The actual charge is processed only after the items have been dispatched. In case of order cancellation, House of Fraser contacts the bank to cancel the authorisation. If an order appears as two charges on a bank statement, it typically corrects itself within a few days.

If customers encounter payment issues, such as error messages or declined cards, they are encouraged to verify their details and consult with their bank or card provider, or contact PayPal directly if that payment method was chosen. House of Fraser's Customer Services team is available to assist with any payment-related inquiries.

House of Fraser - delivery costs and methods

House of Fraser offers multiple delivery options for customers in Ireland, ensuring convenience and flexibility. Each delivery method has been tailored to provide you with a seamless shopping experience.

• Standard Delivery:
  • Delivery Time: 3 to 7 days, excluding Bank/Public holidays.
  • Cost: Starts from €8.39.
  • Orders are tracked: A unique tracking number is provided via dispatch email.


• Tracking Delivery:
  • Find your tracking number in your dispatch email or order history.
  • Track the progress of your shipment online.


• Order Confirmation:
  • Expect an order confirmation email after placing your order.
  • Receive an update with tracking details when the order is processed.


• Failed Delivery Attempts:
  • Couriers will attempt delivery three times.
  • Issues such as inability to find or access delivery address may lead to return.
  • Damaged orders in transit are returned to sender.
  • Receive full refund once the warehouse processes the returned order.


• Parcel Delivered But Not Received:
  • Check for potential delivery to a safe place or neighbor.
  • Contact Customer Services for assistance if parcel is not found.


• Order Status Enquiry:
  • Use your tracking number for the current status of your order.
  • Email updates provide order progression details.


• Delivery Partners:
  • Cooperates with reputable delivery partners for secure shipping.
  • Partners conduct multiple delivery attempts to ensure receipt.

What promo codes and promotions does House of Fraser offer?

House of Fraser is currently offering enticing promo codes for savvy shoppers. One can enjoy a significant markdown of up to 90% on daily deals with the House of Fraser Sale. Whether it's luxurious fragrances or the latest trends, customers are welcome to grab these products at discounts reaching 50% off.

For students, there's an exclusive promo codes that entails a 10% discount upon verification of their student status. This House of Fraser discount code ensures that even those on a tight budget can enjoy quality products from House of Fraser.

Moreover, the House of Fraser discount code allows guests to purchase gift cards starting at only £10, making it easy to give the gift of choice. And for those who frequently shop at House of Fraser, there's a chance to earn points with every purchase, thanks to the House of Fraser loyalty program.

It's worth noting that these promo codes aim to provide customers with exceptional value throughout their shopping journey at House of Fraser. Whether it's March deals or the outlet offerings, these promo codes are designed to enhance the shopping experience and offer substantial savings on a variety of products.

• Up to 90% Off Daily Deals | House of Fraser Sale
• Up to 50% Off Luxury Fragrances
• Up to 50% Off | House of Fraser Outlet
• 10% Off with Student Discount | House of Fraser Promo
• Giftcards from Just £10 | House of Fraser Offer
• Earn Points with Every Purchase
• March Deals at House of Fraser

With these promo codes, shoppers are assured of finding something that caters to their style and budget. By taking advantage of these opportunities, one can procure high-quality items without breaking the bank.