Brown Thomas voucher code - November 2026

General information about Brown Thomas

Brown Thomas is an iconic destination in Ireland for fashion enthusiasts, beauty lovers, and those seeking premium homewares and thoughtful gifts. Renowned for their luxurious selection, they offer an extensive range of designer fashion, beauty products, homewares, and gifts, ensuring there is something for everyone.

Brown Thomas hosts a variety of celebrated brands, including:

• Alexander McQueen
• Bottega Veneta
• Christian Louboutin

Shoppers seeking the latest trends in beauty can find:

• Makeup essentials from Charlotte Tilbury and M·A·C
• Skincare heroes from La Mer and Clinique
• Exclusive fragrances by Jo Malone London and Le Labo

In the fashion department, Brown Thomas offers a range of:

1. Stylish ready-to-wear pieces for women and men
2. Dresses, jeans, and activewear
3. Luxurious bags and accessories from brands like Prada and Saint Laurent

The homeware selection includes:

• Premium kitchenware from brands such as Le Creuset and KitchenAid
• Elegant bedding and bathroom essentials by Sheridan and Christy
• Unique home decor including candles, vases, and frames

For technology enthusiasts, Brown Thomas offers a curated selection of:

• The latest gadgets and electronics from Apple and Dyson
• High-definition audio equipment including headphones and speakers
• Innovative home appliances to modernize your living space

Gifts are made memorable with Brown Thomas' selections of:

• Luxury chocolates and gourmet hampers
• Beautifully crafted jewellery and watches
• Designer fashion and beauty gift sets

With express delivery options, shopping for occasions like Mother's Day is convenient, ensuring timely arrival of thoughtful and opulent gifts. Brown Thomas is not just a store, but a destination for those who appreciate quality and exclusivity in their purchases.

How to return purchases in Brown Thomas?

Returns Policy | Brown Thomas

Something Wrong? No Problem
Online orders can be refunded within 21 days of receiving your order. Goods must be accompanied by the dispatch invoice or receipt. Kindly note when purchased online the following brands may only be returned to Brown Thomas Grafton Street by post or in store: Bottega Veneta, Christian Louboutin, Saint Laurent, Prada and Jimmy Choo. Brown Thomas shall not be responsible for any goods until such goods have been successfully returned to Brown Thomas in their original packaging. It is your responsibility to ensure that the goods are properly packed and that you receive proof of postage and tracking number from your chosen carrier or postal service. Please note returns through post will be charged at €4.95. Nothing in this policy will impact your statutory rights.

Non-returnable items:*

• Unsealed, opened and worn items
• Made-to-measure, made-to-order, altered, or personalised items
• All food items (including hampers).
• Beauty products where packaging has been removed or unsealed.
• Intimates, briefs, swimwear hosiery, and body contour apparel.
• Gift cards.
• Seasonal Products, Christmas decorations, and Christmas trees
• Earrings

How Can I Return?

Option 1. Return an online order via post (ROI ONLY)

1. Using the order form, please indicate which item(s) you would like to return and why.
2. Insert the form, along with item(s), in original packaging and secure tape.
3. Go to https://www.anpost.com/returns and follow the simple instructions.
4. Under the Retailer selection box, please select ‘Brown Thomas’ to ensure fast refund. Please note, if you are returning an electrical item, you should select the 'Brown Thomas Electrical' option.
5. You will have the option to either print a returns label or schedule a pickup where the label will be provided by An Post upon collection.
6. You will receive a confirmation email from us upon receipt of your package and when your refund has been processed. Please note it may take up to 14 days for your items to reach us.

Availing of the above service allows you to return a package up to 20kg at a preferential rate

Northern Ireland

• Fill out the Returns Form included with your order and enclose it with your goods.
• Pack your product carefully, preferably in the original box with the original packaging.
• Go to DPD.ie/returns and follow the simple instructions on how to return your item(s).

Availing of the above service allows you to return a package up to 20kg at a preferential rate

Option 2. Return items to store

• Online purchases must be returned within 21 days from when you received your order.
• Items purchased in-store may be exchanged within 28 days, or refunded within 14 days of purchase.

Need any more help?

The Brown Thomas online Customer Services Team are available via email on onlinecustomerservices@brownthomas.ie during store hours, should you need any further information.

Furniture Returns Policy
Returns of any Rathwood furniture & BBQs must take place within 14 days of delivery receipt. Should you need any further information, please contact our Customer Service team.

WEEE Returns (Waste Electrical and Electronic Equipment)
We work in line with the Environmental Production Agency (EPA) so you can bring back waste (WEEE) to Brown Thomas free of charge when you are purchasing an electrical item.

Preloved With Designer Exchange
Preloved Product means Second Hand or Used Goods and therefore will invariably show signs of use and may be missing supplementary items that may have been supplied when the product was sold "New". Should you change your mind after your purchase, we offer a full refund within 14 days of purchase subject to the completion of a return authentication process.

Vintage Watches With Dayt
The Brown Thomas Arnotts Returns & Refund policy applies, however please see below additional conditions and procedure:

• Vintage watch returns can only be processed in our Grafton Street store in Dublin. No postal returns.
• All watches must be returned unworn, unaltered,in the same condition they were received, in their original boxes and with all paperwork.

Brown Thomas - payment methods

Payment Methods at Brown Thomas

Brown Thomas offers a variety of payment methods to suit the needs of its customers. Below are the specifics regarding the available options:

• Currency: Payments can be made in Euro and Sterling.
• Credit/Debit Cards: Accepts Visa or MasterCard.
• Brown Thomas Rewards VISA Credit Card: This card is also accepted.
• PayPal: Customers can pay online using their PayPal account.
• Apple Pay: A quick and secure option available for users of Apple devices.
• Arnotts or Brown Thomas Gift Card: Gift cards can be redeemed as a form of payment.
• Loyalty Points: Brown Thomas loyalty points can also be used for making purchases.

Note: When using a gift card for online purchases, customers are advised to retain the gift card for at least 28 days following the transaction in case of a refund. Brown Thomas prioritizes the security of personal information and ensures that card authorizations are conducted for the protection of its customers. If a payment card is declined, customers should contact their bank for further information.

Regarding pre-authorisation charges, there is a temporary hold on funds which is only an indication that the funds for the purchase are available. This hold varies from 7 to 30 working days depending on the bank, and will be automatically cancelled after this period. Customers do not need to take any action to cancel a pre-authorisation.

If customers wish to use vouchers or discounts, these can be applied at checkout. However, it's important to note that only one promotional code can be used at a time, and they cannot be applied after an order has been placed.

Taxes and Duties

• There are no additional taxes and duties for orders post-Brexit; the final purchase price is the price displayed at checkout.
• Irish VAT is included in all orders, including those to Northern Ireland.

If, due to unforeseen circumstances, any items become unavailable after an order is placed, Brown Thomas will make every effort to inform customers promptly and adjust the total cost of the order accordingly.

Brown Thomas - delivery costs and methods

• Standard Delivery via An Post to the Republic of Ireland and Northern Ireland. The dispatch email will contain a tracking number for An Post's ‘Track and Trace’ service.
• Premium Express service is fulfilled by DPD couriers across the Republic of Ireland. Dispatch emails for this service will provide a DPD tracking number.
• Same Day or Nominated Day Delivery options are available and fulfilled by Wheels Couriers. Customers will receive an SMS confirmation once the order is en route, detailing the delivery slot.
• Rathwood Furniture & BBQs deliveries are arranged via specialized courier, as mentioned in the dispatch confirmation email.
• Northern Ireland Delivery uses DPD as the delivery partner. After dispatch, SMS notifications provide details for rescheduling, rerouting, or collection from a DPD Service Point.
• International Delivery is available through the BT Everywhere service, shipping from Brown Thomas Grafton Street in Ireland with fees based on destination, weight, and value.
• BT Plus Delivery offers a year-long unlimited standard delivery service for Brown Thomas orders for an annual fee. Full terms and conditions are available on the Brown Thomas website.

What vouchers and promotions are available in Brown Thomas?

Delve into the world of luxury shopping with the latest vouchers at the esteemed Brown Thomas voucher code. Experience significant savings with exceptional offers, elegantly tailored for discerning shoppers. In March, take advantage of the March Sale to access select premium products at a fraction of the price.

• Explore beauty bestsellers and secure your must-haves with current vouchers.
• Discover newly released items and be at the forefront of trends with Brown Thomas voucher code.
• Utilize complimentary returns and shop with confidence, knowing your satisfaction is a priority at Brown Thomas voucher code.
• Subscribe to the newsletter with vouchers to stay updated on sale events and fashion insights.
• Experience convenience with FREE Click & Collect service, affirming Brown Thomas voucher code commitment to customer care.
• Cherish moments by selecting gifts under €75, the perfect opportunity to spoil loved ones without breaking the bank – courtesy of vouchers.

Previous promotions have included a captivating 10% off beauty sets, a generous 20% discount on bags and accessories, and a whopping 30% off in the fashion category during Black Week. While these offers may have expired, they underscore the value and variety that Brown Thomas voucher code provides its clientele. Keep an eye out for future sales, which in the past have seen up to 70% off summer fashion and homewares, showcasing Brown Thomas voucher code's commitment to bringing you luxury for less.