Wconcept promo code - April 2025 - Picodi Hong Kong

What do we know about wconcept?

W Concept is a premium online fashion destination known for its selection of designer fashion items with a focus on contemporary and high-quality products. Originating from Seoul, W Concept brings together a variety of fashion pieces ranging from clothing and shoes to bags and accessories. The following sections detail the assortment available at W Concept.

• Clothing: Featuring a wide range of fashion-forward apparel, the clothing selection includes Tops, Knitwear, Dresses & Jumpsuits, Pants, Jeans, Skirts, Lingerie & Sleepwear, Activewear, Swimwear, Jackets, and Coats. W Concept provides options for different occasions such as Work, Night Out, Home, Workout, Vacation, Off Duty, and Wedding.
• Shoes: The shoe collection at W Concept offers Flats & Loafers, Mules, Sandals, Flip Flops & Slides, Pumps, Sneakers, Boots, and Shoe Accessories. Products are categorized by occasions like Work, Night Out, Home, Workout, Vacation, and Wedding.
• Bags: A diverse array of bags is available, including Tote Bags, Top-Handle Bags, Shoulder Bags, Shopper Bags, Mini Bags, Belt Bags, Bucket Bags, Clutch Bags, Cross-Body Bags, Messenger Bags & Satchels, Backpacks, Sport Bags, Beach Bags, Wallets & Card Holders, Luggage & Travel, and Bag Accessories.
• Accessories: The accessories section boasts Jewelry, Hats, Hair Accessories, Eyewear, Belts & Suspenders, Scarves, Socks, Sport Accessories, Gloves, and other miscellaneous items.

W Concept also highlights various featured brands such as Dunst for WOMEN, RACHEL COX, OSOI, MARGESHERWOOD, LOEUVRE, and JOY GRYSON. Additionally, sales events and exclusive promotions are a staple of the shopping experience.

For those looking for the latest trends, W Concept showcases new arrivals regularly, featuring innovative styles from up-and-coming designers and well-established brands. Shoppers can explore curated styles like 'Silhouettes of shadows: Souri no Rosie' and seasonal trends such as 'Modern Romance' and 'New Prep'.

Complaints and returns in wconcept

Returns Process

To initiate a return, create a Return Label within 14 days of the last package arrival date. A $6 Return Fee applies per label. Items from multiple orders cannot be merged in one return.

Steps for creating a Return Label:

• PC/Desktop:
  1. Log into the account and select "My Orders" -> “Orders”.
  2. Click the Order Number to return.
  3. Select "Return" and choose the item and reason.
  4. Follow the prompts to complete the request.
• Mobile/App:
  1. Sign in, go to "My Orders", and select the Order Number.
  2. Choose "Return" and specify the item and reason.
  3. Complete the steps outlined.
• For Guest Orders or Apple Pay, utilize the "Track Order" feature or designated return portals.

Upon completing the return request, download the shipping label or QR code, also sent via email. Drop off the package at the nearest UPS (for U.S. customers) or DHL/AU Post Office (overseas customers) within 1-5 business days.

Returns are processed within 1-5 business days after receipt, and the refund is re-adjusted back to the original account within an additional 1-5 business days. UPS pickup fees are not covered by W Concept.

Returns Policy

• Items must be new, unused, and with original packaging.
• Shoes should be in their boxes, and clothing should have tags attached.
• Underwear, pierced jewelry, make-up, skincare, and living category products are non-returnable.
• Faulty items can be returned; non-faulty items that are not in a condition for resale will not be refunded.
• Items must be returned within 14 days of the last item’s receipt.
• Special orders, sale items for 50% off or more, and final sale items are non-refundable.
• A $6.00 return fee is charged per Return Label, deducted from the refund.
• Returns on overdue items are at discretion.

Damaged goods or incorrect deliveries will have delivery and return charges reimbursed. Refused packages incur a re-stocking fee.

Exchanges

W Concept does not offer exchanges. New orders should be placed after returning unwanted products. Packages refused upon delivery are subject to a re-stocking fee.

Cancellation

Cancellations are refunded to the original payment method within 1-5 business days, provided the order has not reached the “Shipped by the Brand” status. Cannot cancel final sale items or orders once shipped.

Frequent Returns

In case of abuse or high frequency of returns from the same account, W Concept reserves the right to refuse returns or cancel ongoing/future orders.

How can you pay for an order in wconcept?

Payment Methods

• US customer: American Express, VISA, MasterCard, Discover, PayPal, and Amazon Pay

• Overseas customer: American Express, VISA, MasterCard, Discover, PayPal through eShopWorld

Once an order is fully processed and the card has been authorized, payment is taken immediately.

Confirmation emails are sent post successful payment but do not guarantee order confirmation from Partners. Orders may be cancelled post confirmation email, triggering an instant refund process.

If payment methods are declined, and pending amounts are observed in account statements, allow 1-3 days for transactions to clear. Persistent issues beyond 3 days require contacting the card company.

In cases requiring credit card verification, additional information may be requested, and there is a right to decline orders.

wconcept - delivery costs and methods

Shipping Information:

• Ships to all 50 states of the United States (excluding Alaska, Hawaii, and Guam), and 44 additional countries including Australia, Austria, Belgium, and more.
• Do not provide International shipping outside of the mentioned 45 regions.
• No expedited shipping options available.
• Free Shipping on orders of 99 USD or over; otherwise, a shipping fee of 12 USD is charged.
• Not responsible for delays in shipping or delivery due to uncontrollable events.
• PO Boxes, APO, FPO, and DPO addresses are not accepted for delivery.

Partial Shipping:

• May ship items within an order separately as they are readied.
• Items from an order may be shipped out from various countries but only a one-time payment shipping fee is charged.

Shipping Types:

• PRIORITY - 3-10 business days
• STANDARD - 5-11 business days
• PRE-ORDER - 10-20 business days
• MADE TO ORDER - 17-24 business days

Duties & Taxes:

• For US customers, sales tax is applied according to the state of residence.
• Sales tax is calculated and added to the total of the order, after any discounts.
• All duties and taxes will be added and shown on the checkout page for overseas countries.
• Prices displayed on the website are exclusive of taxes.

Order Tracking:

• On the mobile app, access order tracking through the “ME” button and then “Track Order”.
• On PC, tracking information is available post-shipment under “Track Order”.

What are the existing wconcept promo codes?

Shoppers seeking to maximize their savings at wconcept can rejoice with a variety of exceptional offers and promo codes available. The store frequently updates its promotions to provide customers with incredible deals.

For example, there are daily opportunities to save with promo codes granting up to an additional 15% off on selected products and categories. Customers simply need to apply the promo codes at checkout to benefit from these savings.

In addition to promo codes, shoppers can uncover substantial discounts of up to 80% on sale items. These discounts are pre-applied and do not require promo codes to take advantage of the savings.

Furthermore, the store periodically presents special offers such as:

• Half-price sales with reductions up to 50%, where no promo codes is needed.
• Exclusive promotions for customers who subscribe to the store's mailing list.
• Free delivery on orders surpassing a certain amount, making the shopping experience even more convenient.
• Access to a loyalty program which grants additional benefits, further enhancing the value of every purchase.

It is worth noting that these promotions and promo codes are subject to change, and customers should stay updated by visiting the wconcept regularly to catch the latest deals.