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More about Club L London:
What do we know about Club L London?Club L London is a fashion retailer that specializes in a variety of clothing and accessories tailored to various occasions. The product categories span from intricate dresses to essential footwear, ensuring that customers can find attire suitable for any event. Club L London stays current with trends and frequently refreshes its offerings with new arrivals. The selection at Club L London includes a wide range of dresses such as maxi, midi, mini, formal, white, satin, sequin, velvet, and party dresses. Club L London also features little black dresses and birthday dresses, ideal for those seeking a perfect outfit for a special occasion. In the "Shop by Occasion" section, customers can find attire for particular events like weddings, graduations, resort getaways, race days, black tie events, bridal parties, hens and engagement parties, and holidays. Additionally, Club L London offers an array of clothing options beyond dresses. The collection encompasses jumpsuits and playsuits, co-ords, tops and bodysuits, swimwear, tailoring, skirts, pants and shorts, as well as coats and jackets. With a section devoted to maternity wear, the store also caters to expectant mothers, offering maternity dresses, jumpsuits, and bump-friendly options. Footwear is another pivotal category, featuring a variety of styles including court heels, heeled sandals, diamante heels, platform heels, and boots. The "Accessories" section provides the finishing touches with a selection of underwear solutions, jewellery, and gloves. For those shopping within a budget, a dedicated sale section lists discounted items. Club L London also provides express shipping options for Australia and New Zealand, ensuring a speedy delivery of purchases. Furthermore, the retailer has made an effort to increase accessibility across its website with the integration of the Accessibly App, offering tools and features such as text enlargement, high contrast modes, grayscale, and text reader functions for a better browsing experience for individuals with disabilities. Club L London also offers incentives such as a 15% discount for students and first-time subscribers to their mailing list.
- What's New
- Shop by Occasion
- Trending Now
- Text Reader
- Keyboard Navigation Compatibility
- High Contrast Modes
- Brightness Adjustment
- Grayscale Option
- Readable Fonts
- 15% off for Students
- 15% off for Newsletter Subscribers
- Express Shipping to Australia from $24.99
- Express Shipping to New Zealand at $29.99
Finding the right outfit for an occasion is simplified with Club L London's curated selection, ensuring a diverse array of choices for customers, all while emphasizing an accessible shopping experience.
How to return purchases in Club L London?
Club L London Returns Policy Overview
Returns can be initiated within 14 days from receiving an order. Items must be in their original condition, unworn, and with all tags and hygiene strips intact. Returns on pierced earrings and cosmetics are not accepted.
For returns in Australia, the steps are as follows:
- Items must be repackaged, including the order number, customer's name and address, and the product name of the item being returned.
- Obtain a return label or QR code by filling in the necessary details on the returns portal. The return shipping fee of £1.99 is deducted from the total refund.
- Drop off the return at the nearest location within the following 5 days, ensuring to retain proof of postage.
- The return is processed by the team within 10 working days, and customers are notified via email once the refund is processed. Refunds may take an additional 5-10 working days to show in the customer's account depending on the payment provider.
Returns from New Zealand and the Rest of the World also follow a similar procedure, but customers are responsible for arranging and paying for shipping. No fees will be deducted from the refund. The address for returns is: C/O CLUB L LONDON (RETURNS), UNIT 2 ERGO PARK, POCHIN WAY, MIDDLEWICH, CW10 0GY, UNITED KINGDOM. Proof of postage should be retained.
If there is a need to return a faulty item, the customer must contact customer service within 24 hours of receiving the item. Separate orders must be returned individually and cannot be combined.
Refunds are processed back to the original payment method, minus any return shipping fee for Australia or New Zealand, and may take up to 10 working days to be processed, with an additional 5-10 working days to appear on the customer's account.
Certain items, such as pierced jewelry, cosmetics, and specific underwear items that have been opened, are not returnable. The condition of the return must be new and unused with all the original tags and/or hygiene strips intact.
- Exchanges are currently not offered.
- The fee for returns through the portal must be paid when initiating the returns process for Australia and New Zealand.
The return FAQs provide further details on the returns policy which can be referenced for any additional queries.
What are the payment options in Club L London?Club L London offers payment options through Klarna, a Swedish payment service provider. Klarna facilitates two different payment methods: Pay later in 3 instalments and Pay later (invoice 30 days). Pay later in 3 instalments allows customers to spread the cost of their purchase over three equal payments. The payments are automatically collected from the provided debit or credit card. The first instalment is taken at the time of the order confirmation, with the second and third instalments scheduled 30 and 60 days later, respectively. To be eligible for Pay later in 3 instalments, customers must be at least 18 years old and pass Klarna's soft credit check, which does not affect credit scoring. To increase acceptance chances, customers are advised to ensure providing complete and accurate personal details and ship to their registered billing address. Each order is assessed individually. If a customer cancels or returns an order, Club L London will communicate with Klarna to cancel any upcoming payments or process a refund. Klarna will attempt to automatically collect payment according to the schedule. If unable to collect the payment, Klarna will try once more two days later before issuing a statement for the full order amount due 15 days later. Payment details and schedule can be monitored by logging into the Klarna website. Pay later (invoice 30 days) gives customers the opportunity to receive their order before needing to make a payment. Once the order has been shipped, customers will receive an email with payment instructions. They have 30 days to pay for their order with no extra cost through Klarna's website using their credit or debit card. Similar to the first method, eligibility is dependent on the customer being at least 18 years old and subject to financial circumstances assessed by Klarna through a soft credit check. Reminders are sent via email two days before the payment is due. Failure to pay within the 30-day period may affect the customer's credit score. Returns and cancellations follow a similar process, with refunds processed within 5 business days of Club L London accepting the return. The refund will be issued to the same debit or credit card used for payment, or it will reduce or cancel the outstanding Klarna invoice if it has not been paid yet. For all payment-related questions, customers can visit Klarna's Customer Service page. It is important to note that no card details are transferred to or held by Club L London. Transactions are secured with the latest industry-standard security protocols, ensuring payment information is processed securely by Klarna.
Pay later in 3 instalments allows customers to split the cost of their purchase into three equal payments. The amount owed is charged automatically from the customer's debit or credit card in accordance with the payment schedule established at checkout. The first instalment is charged when the order is confirmed, followed by the second and third instalments at 30 and 60 days post-purchase, respectively.
Eligibility for Pay later in 3 instalments requires the customer to be at least 18 years old and successfully pass a soft credit check by Klarna. Particulars such as order value, order history, and availability of items are taken into account. Klarna's assessment is unique for every order and maintaining accurate personal and address details enhance the likelihood of being approved.
In scenarios of order cancellation or return, communication between Club L London and Klarna ensures that future payments are halted and refunds are processed. Klarna makes two attempts to charge the payment schedule. However, if unable to collect payment, a full statement is issued to the customer, which then becomes due 15 days afterward.
Customers can check their order and payments by logging onto Klarna.com/uk.
Pay later (invoice 30 days) provides a post-delivery payment method, wherein an email with instructions to pay via Klarna arrives within two days post-order confirmation. This method gives a 30-day period to make the payment, free of any added fees, via Klarna's website using a credit or debit card.
To use the Pay later option, customers should also be 18 or above, and their financial situation is taken into consideration through Klarna's soft credit check. Customers are sent reminders to make the payment, and non-adherence within the 30-day window can affect the customer's credit score.
In line with Pay later in 3, processing returns and cancellations results in a prompt refund from Klarna within five business days upon the order's acknowledgement of return from Club L London. Payments can be made or reviewed anytime on Klarna's website, and further queries can be resolved through Klarna’s comprehensive customer service options.
All payment transactions are conducted through secure channels, ensuring that Klarna exclusively processes the payment information with no retention of card details by Club L London.
Information about delivery in Club L LondonClub L London offers shipping to Australia and New Zealand with specific details for each region. For deliveries to Australia, two shipping services are available: 1. Australia Post takes 5-8 working days for delivery and costs $24.99. 2. DHL Express offers a faster option at 4-7 working days with a shipping fee of $29.99. For New Zealand deliveries, only one shipping service is provided: - DHL Express shipping takes 4-7 working days at a cost of $29.99. Additionally, Club L London ensures customers will not face unexpected customs charges. All international shipping fees or charges are taken care of by Club L London, which means customers will not pay more than the amount in their shopping cart plus the standard DHL express shipping fee of $29.99. In terms of delivery specifics, a signed-for delivery service is utilized, and it's important for customers to ensure that their shipping address is correct, as redirection of packages already in transit is not possible. If the delivery cannot be completed, due to the absence of the recipient, a card will be left so that a re-delivery can be arranged, or the package can be collected from the depot. It is advised not to refuse a delivery, as doing so will incur the cost of the original delivery plus the return cost, and any refund issued will be reduced by the total delivery and return cost. If a customer needs confirmation that Club L London ships to their address, they should contact the service team for assistance.
Club L London offers shipping to Australia and New Zealand with specific details for each region.
For deliveries to Australia, two shipping services are available:
- Australia Post takes 5-8 working days for delivery and costs $24.99.
- DHL Express offers a faster option at 4-7 working days with a shipping fee of $29.99.
For New Zealand deliveries, only one shipping service is provided:
- DHL Express shipping takes 4-7 working days at a cost of $29.99.
Additionally, Club L London ensures customers will not face unexpected customs charges. All international shipping fees or charges are taken care of by Club L London, which means customers will not pay more than the amount in their shopping cart plus the standard DHL express shipping fee of $29.99.
In terms of delivery specifics, a signed-for delivery service is utilized, and it's important for customers to ensure that their shipping address is correct, as redirection of packages already in transit is not possible. If the delivery cannot be completed, due to the absence of the recipient, a card will be left so that a re-delivery can be arranged, or the package can be collected from the depot.
It is advised not to refuse a delivery, as doing so will incur the cost of the original delivery plus the return cost, and any refund issued will be reduced by the total delivery and return cost.
If a customer needs confirmation that Club L London ships to their address, they should contact the service team for assistance.
What are the existing discount codes and promotions in Club L London?
For savvy shoppers looking to maximize their savings, Club L London presents various enticing offers and discount code. Stepping into the digital storefront of Club L London equates to an opportunity to secure stylish wardrobe must-haves at a fraction of the price, thanks to the discount code Club L London.
Imagine securing that perfect dress for an upcoming event without breaking the bank; this is possible with up to 40% off during sales. The allure of a sale is amplified when combined with discount code, making high fashion even more accessible. In addition to seasonal sales, those who sign up for the newsletter can instantly receive 15% off their next purchase.
Are you a student? Club L London acknowledges the budget constraints of student life and offers a 15% student discount – no discount code Club L London needed. Starting at just $130, shoppers can delve into the curated selection of best sellers, from glamorous gowns to everyday staples, all whilst making the most of Club L London's discount code.
Exploring new arrivals presents a plethora of fresh styles, with pieces starting at $70 – an ideal moment to indulge in the latest trends. Those with a penchant for the opulent touch of velvet dresses can also find select pieces beginning at $70. For those waiting on the next big event, it's crucial to keep an eye out for discount code Club L London that become available around occasions like Boxing Day, Cyber Monday, and Black Friday, when discounts can surge as high as 60% off storewide.
- Save up to 40% on sale items – no discount code needed.
- Sign-up discount: Get 15% off by joining the newsletter list, thus securing a discount code Club L London.
- Students save: Enjoy a 15% discount available for students.
- New arrivals prominence: Shop latest fashion starting at $70, expand your wardrobe with a discount code.
- Velvet vibe: Dedicate a space to velvet dresses in your closet with offerings starting from $70.
To round out the shopping experience, Club L London provides an assortment of deals curated for savvy shoppers seeking out the perfect ensemble without the hefty price tag. Whether it's for a special event or for bolstering your everyday wear, these offers and discount code Club L London are poised to deliver style and savings hand in hand.
- Club L London