Petal and Pup discount code - September 2026 - Picodi Australia

Petal and Pup - general information

Petal & Pup is an Australian women's clothing and fashion retailer that offers a broad range of trendy and stylish clothing items. The store features a variety of dresses, tops, bottoms, and accessories to suit different tastes and occasions.

Product Categories:

• Dresses
• Tops
• Bottoms
• Shoes & Accessories
• Sale Items

Dresses: Customers can choose from an array of dresses including casual, formal, party, and vacation styles. Dress options come in various lengths such as maxi, midi, and mini. The store also provides an assortment of dresses that are bump-friendly, offering comfort and style for expectant mothers.

Tops: The selection of tops includes blouses, shirts, bodysuits, crop tops, tees, off-the-shoulder tops, as well as sweaters and knits. Shoppers can find suitable tops for different occasions, whether for summer days, date nights, or casual outings, with various sleeve lengths and exclusive designs.

Bottoms: This category features pants, skirts, and shorts for different styles and preferences. The range includes casual pants, tailored pants, lounge pants, jeans, maxi skirts, midi skirts, mini skirts, and denim shorts, catering to versatile wardrobe needs.

Shoes & Accessories: To complement the outfits, Petal & Pup offers a collection of shoes including heels, boots, sandals, and flats. Accessories available encompass sunglasses, bags & wallets, hats, hair accessories, scarves, socks, and intimates accessories. Additionally, the jewelry selection includes earrings and necklaces.

Sale: Budget-conscious shoppers can explore the sale section, which includes discounted dresses, tops, bottoms, jumpsuits, knits, shoes, and accessories. These items are grouped by price, making it easier to shop within a specific budget.

Brands & Exclusives: Petal & Pup showcases various beloved brands such as Abrand, Runaway The Label, SNDYS, Homebodii, Lioness, Girl & The Sun, and Madison The Label. Moreover, the store offers exclusive clothing items that can't be found anywhere else. Customers can also purchase gift cards for their loved ones.

Customer Benefits: Shoppers benefit from free shipping on orders over a certain amount. They can also join the newsletter for updates on new arrivals and sales, or download Petal & Pup's mobile application for a streamlined shopping experience. The store provides a rewards program, ambassador program, and student discounts.

Customer Service: Petal & Pup prioritizes customer satisfaction, offering a help and FAQ section, and various payment methods, including buy now pay later options. Additionally, the website provides accessibility options for visually impaired users. For customer convenience, Petal & Pup supports a variety of currencies and offers international shipping.

Note: To ensure the accuracy of the details provided, customers should visit Petal & Pup's official website or contact customer service.

Complaints and returns in Petal and Pup

Petal & Pup's return policy provides options for customers who are not completely satisfied with their purchase. Items can be returned within 30 days from the date of delivery for store credit or exchange, given they meet the following conditions:

• Items must be in new and unused condition with all original tags and labels attached.
• Items must remain unaltered, undamaged, unwashed, and free from marks, makeup, self-tanner, odors, pet hair, perfumes, deodorant, and laundry detergents.
• Underwear, activewear, bracelets, earrings, necklaces, and hats are non-returnable due to health and hygiene reasons.
• Swimwear and bodysuits must have hygiene stickers intact to qualify for return.
• Shoes should be tried on indoors and must be free from scuffs or marks.
• Original shipping costs are non-refundable.
• Responsibility for non-Petal & Pup items sent back mistakenly cannot be assumed by Petal & Pup.

In case of receiving a faulty item, customers are encouraged to contact Petal & Pup with a description and photograph of the fault.

For items characterized as 'final sale,' exchanges can be processed except when the item is faulty or incorrect. The possibility to exchange through 'Shop Now' for a different item is offered if the originally desired item's specific size or color is unavailable.

During "Buy 1 Get 1 Free" promotions, different rules apply:

• The 'paid' item is returnable for exchange, 'Shop Now,' or store credit.
• The 'free' item is eligible for an inline exchange only.

Exchanges are currently not available for orders shipped to New Zealand and international locations. Requests for "Shop Now" are not guaranteed and are shipped upon processing of the return, usually within 1 to 2 business days. If an exchange item is out of stock, store credit is automatically issued. Exchange orders are dispatched via standard delivery, and no new discount codes or store credits are allowed on these orders.

To support immediate exchange needs, 'Instant Exchanges' allow for the placement of exchange orders instantly during the return request process. A temporary authorization is put on the provided credit card, which is only charged if the return is not sent back within 21 days from the return submission date.

For orders made with a buy now, pay later option like Afterpay, payments continue until complete. The amount refunded will be reflected as store credit, deducting original shipping and return shipping costs.

For international returns excluding New Zealand, refunds or store credit can be processed. Duties, taxes, and VAT are non-refundable with such returns, and customers are responsible for return postage costs. Petal & Pup recommends keeping a copy of the return tracking number as they cannot assume responsibility for items lost or damaged during return shipment.

Items must be returned within the specified time frame, without any signs of wear or damage, and with tags intact to be eligible for store credit or exchange. If the return items do not meet these requirements, the customer is informed and the goods are returned without processing a store credit.

Returns must be made through the Petal & Pup Returns Portal to ensure proper handling and processing. No responsibility can be taken for items lost or damaged by couriers during the return process, and engagement with customer service before sending back faulty products is advisable.

Petal and Pup - payment options

Petal & Pup offers a flexible Buy Now Pay Later option for customers looking to spread the cost of their purchases over time. This option is facilitated through the use of two services: Afterpay and Klarna. Customers can select either Afterpay or Klarna as their payment method during the checkout process.Afterpay allows customers to make their purchase immediately and pay for it in four equal payments, due every two weeks. The first payment is made at the time of purchase. For cross border transactions, the amounts due are displayed in the customer's local currency at checkout. This option is interest-free, provided payments are made on time, but late fees may apply.Klarna also splits the total cost into four equal payments. However, the first payment is charged once the order ships, rather than at the time of purchase. The remaining three payments are automatically deducted every two weeks from the customer's chosen payment method. Like Afterpay, Klarna transactions will be shown in local currency, and these payments carry no interest or additional fees if paid by the due dates.To use either Afterpay or Klarna, customers must:

• Have a debit or credit card issued by an Australian or New Zealand bank.
• Be over the age of 18.
• Reside in Australia or New Zealand.

Using these services facilitates immediate enjoyment of products with the convenience of paying over time. However, failure to meet payment deadlines can result in late fees.

What are the delivery costs and methods in Petal and Pup?

Petal & Pup offers various shipping methods for order delivery catering to different locations and shipping preferences.

Domestic Shipping within Australia

• Standard Shipping:
  For orders under $100 AUD, a fee of $9.95 applies. Orders over $100 AUD are eligible for free shipping. Delivery through this method typically takes 3-6 business days.
• Express Shipping:
  For orders under $100 AUD, a fee of $12.95 applies. Orders over $100 AUD but under $150 AUD are charged at $4.95, and for orders over $150 AUD, express shipping is free. This method shortens delivery times to 1-3 business days.
• Same Day Delivery QLD (select suburbs):
  Orders below $100 AUD incur a $9.95 delivery charge. For orders over $150 AUD, same day delivery is free. This service is only available if orders are placed before specific cutoff times on business days.

International Shipping

• New Zealand International Express:
  For orders under $100 AUD, there is a $9.95 charge, and orders over $100 AUD qualify for free shipping. Delivery times range between 2 to 7 days. 15% NZ GST is included in the price for New Zealand orders, which is handled at the border by Petal & Pup.
• US & Canada Standard Shipping:
  A flat rate of $19.95 AUD applies to all orders and delivery can be expected within 3-6 days.
• Rest of the World Standard Shipping:
  An international shipping fee of $19.95 AUD applies for all orders, and delivery is typically within 4-10 days.

Shipping Partners and Methods

• Australia Post is used primarily for shipping.
• StarTrack Courier services select suburbs in QLD, VIC, and NSW for same day delivery.
• Orders eligible for same day delivery will be delivered between 1 pm and 9 pm local time, contingent on being placed before the designated cutoff times on weekdays.

Order Tracking

Upon dispatch from the warehouse, customers will receive an email containing their order's tracking number to monitor progress.

Shipping Terms & Conditions

• Delivery times may vary due to factors like holidays or weather conditions.
• Deliveries made by Australia Post do not require a signature and offer an Authority to Leave service. If this does not suit, specific instructions should be provided in the order notes.
• The responsibility for providing a correct shipping address lies with the customer, and Petal & Pup cannot offer reimbursement if the wrong address is given.

Note: Customs fees, taxes, or additional costs associated with international purchases are the responsibility of the customer. Petal & Pup does not include these costs in the price or shipping fees and does not offer refunds for these costs. If customs duties and taxes are not settled, causing the parcel to be abandoned, refunds are not guaranteed. It is advised to contact local customs offices for accurate information on additional fees.

What are the existing Petal and Pup promo codes?

Petal & Pup offers a variety of special deals and discount code to their shoppers. For customers looking to update their wardrobe, a significant discount code of 30% off selected items is available, ensuring stylish picks at reduced prices. This can be availed by using the provided discount code during checkout.

For those who plan to shop more, the store provides an enticing offer of free delivery with purchases over $100. While it is not necessary to use a discount code to benefit from this deal, it's a great way to save extra on your purchase.

Additionally, bargain hunters can capitalize on the up to 60% off sale, allowing customers to snag great deals without the need for a discount code Petal and Pup. Gift cards are also available starting from as low as $10, perfect for gifting, and no discount code is needed for these.

The store also extends the convenience of shopping with their free app, which can be downloaded without the use of any discount code Petal and Pup. Lastly, customers should stay alert this January for the discount code Petal and Pup highlighting hot deals and exclusive offers.

It's important for shoppers to note that while some offers like the 30% discount require a discount code, other promotions such as the free delivery service, gift cards, and app download do not need any discount code to enjoy the benefits.