Brand House Direct promo code - May 2026 - Picodi Australia

Brand House Direct - general information

Brand House Direct prides itself on being a one-stop destination for top quality branded footwear. They offer an extensive range of shoes for men, women, and children, catering to various tastes and requirements. Known for fast shipping and a hassle-free 30-day return policy, Brand House Direct's online store features over 80 brands and 5,000+ products, ensuring a rich selection for shoppers.

The women's section includes a plethora of choices ranging from athletic shoes, boots of all lengths including ankle and knee-high, casual footwear, comfort shoes, european styles, flats, formal options, heels, loafers, sandals, and slippers. There is also a selection for occupational and nursing shoes, orthotic friendly options, and a variety of boots suitable for hiking or walking.

Men are not left out with a variety of athletic shoes, boat shoes, boots, casual options, comfort designs, dress shoes, hiking/trail footwear, occupational/safety shoes, sandals, school shoes, slippers, and a selection of walking shoes. With wide fits and workwear options, men of all walks of life can find something to suit their needs.

They haven't forgotten about kids either, offering athletic footwear, casual styles, boots, school shoes, and sandals. They showcase leading brands for children ensuring comfort and durability.

The online store also features seasonal sales, offering generous discounts across a wide variety of options for women, men, and kids. Whether you're looking for everyday wear or speciality footwear, Brand House Direct is dedicated to providing latest styles and comfort.

The customer service team is committed to ensuring a seamless shopping experience, available from Monday to Friday, with the added convenience of live chat support for any queries or assistance needed.

Brand House Direct has garnered positive customer reviews, testifying to their service excellence and product satisfaction. They strive to ensure that customers are delighted with every purchase, and have a continuous stream of new arrivals to keep up with the latest trends and customer demands.

Their website is easy to navigate, allowing customers to effortlessly search for products or browse through the extensive brand list that includes names like Skechers, Merrell, Clarks, Fitflop, and more.

While Brand House Direct may offer international shipping, their primary service area is within Australia, where they have established a strong and loyal customer base. With their comprehensive assortment, exceptional customer service, and easy return policy, Brand House Direct stands out as a trusted name in quality branded footwear.

Brand House Direct features an extensive range of shoes, encompassing over 80 brands and 5,000+ products, catering to an extensive customer base seeking quality and variety in footwear. Offering fast shipping and a flexible 30-day return policy, this online store has established itself as a go-to destination for footwear needs.

• Comprehensive women's collection featuring athletic shoes, various boot styles, casual and comfort footwear, formal options, and orthotic friendly shoes.
• Wide selection for men including athletic shoes, boots, casual, comfort, dress, and safety shoes.
• Kid's footwear covering athletic shoes, casual options, boots, school shoes, and sandals.
• Regular updates with new arrivals to stay in line with the latest trends.
• Seasonal sales across multiple categories for additional savings.
• Customer service available via phone, email, and live chat for support and inquiries.

Their commitment to customer satisfaction is evident through their positive reviews and a strong emphasis on customer support. Brand House Direct’s focus on providing a diverse and high-quality product range cements its position as a premium footwear retailer.

How to return an order in Brand House Direct?

Brand House Direct offers a no-hassle return policy. If for any reason customers need to return an item, they may do so within 30 days of purchase. Returns must include the original box, packaging, and tags, and items must be unworn. Any costs associated with returns for Australian customers are facilitated through a prepaid postage label from Australia Post.

Here is a step-by-step guide on the returns process for Australian customers:

1. Go to the Australia Post returns portal through the "Get Started" button and fill in the necessary details to complete your paid return. A unique barcode and prepaid label will be emailed.
2. Returns can be lodged at any Australia Post with the printed label or by presenting the QR code received by email at the Australia Post location.
3. When the return is received by Brand House Direct, customers will be notified, and the return will be processed.

Customers have two primary options for their returns:

• Exchange: Customers can select another item from the range, and Brand House Direct will send the new item at their cost within Australia—customers outside of Australia must pay for shipping their exchanges.
• Refund: The refund will be issued for the item cost excluding any shipping paid with that purchase.

In the case of a second return:

• Australian & International Customers may receive an exchange or store credit for the item cost.
• If more than one exchange is required per transaction, the customer must pay for additional shipping.

It's imperative that items returned are in the condition as received, unworn, and within the stipulated 30 days from the original purchase date. Transfers must be traceable as Brand House Direct does not take responsibility for items lost in transit.

Please note that if a coupon code was used during the purchase and an item is returned, the refund amount will reflect the discount given by that coupon, in addition to excluding postage costs.

Brand House Direct - forms of payment

Brand House Direct provides a variety of payment methods to accommodate the different preferences of customers. These include credit card or debit card payments, which encompass most major card providers. Customers who prefer the convenience and safety of online transactions can opt for PayPal, an internationally renowned and secure payment platform.

For those who prefer to stagger their payments, Brand House Direct supports Afterpay, which allows customers to make purchases immediately and pay for them over four equal installments, due every two weeks. Similarly, Zip Pay offers a way to buy now and pay later, providing a flexible payment plan that can be tailored to the individual's schedule.

Shop Pay, another convenient online payment method, is available for use. Additionally, Apple Pay and Google Pay offer further alternatives, streamlining the payment process with their mobile-friendly services, enabling quick and secure transactions with a single touch or click.

These payment options reflect the store's dedication to offering secure and customer-friendly services, ensuring that the purchase process is as seamless and accommodating as possible.

Information about delivery in Brand House Direct

Brand House Direct offers a variety of shipping options for both domestic customers within Australia and international customers. Here is a detailed description of the methods of order delivery provided by Brand House Direct:

• For Customers Within Australia:
  • Standard Shipping:
    • Orders are shipped via Australia Post or Couriers Please.
    • Includes online tracking for customer peace of mind.
    • Standard shipping with tracking costs $12.95 (excluding Western Australia, Northern Territory, and selected regions of Queensland).
    • Some items may be available with an express post shipping option at an additional cost.
    • Upon dispatch, customers will receive an email with a tracking number.
    • Tracking can be done online at the official Australia Post or Couriers Please websites.
  
  
  • Capped Shipping:
    • Offers customers the option to pay a maximum of $20 shipping on unlimited purchases within the same transaction (excluding Western Australia, Northern Territory, and selected regions in Queensland).
    • Shipped via regular Australia Post or Couriers Please services with tracking.
  
  
  • Australia Post Parcel Locker Service:
    • Provides a secure storage space where customers can collect their parcels at any time, day or night.
    • Parcel Lockers are located in over 200 locations across Australia, including select 7-Eleven stores and BP service stations.
    • Parcels can be stored safely for up to 48 hours.
    • Customers receive email and SMS notifications when their parcel arrives.


• For International Customers:
  • Worldwide Shipping:
    • Brand House Direct ships orders globally.
    • Shipping times range from approximately 7-21 business days to arrive but may take longer depending on the location.
    • Online tracking is provided for customer assurance.
    • Customers will receive an email containing their tracking number once their order has been dispatched.
    • Note that Brand House Direct is not responsible for any duties and taxes levied on products entering the customer's country.

Please note that shipping times may vary and are subject to change. Additionally, customers should be aware of any local customs charges that may apply to their orders upon arrival in their country.

What coupons and promotions does Brand House Direct offer?

At Brand House Direct, shoppers have a variety of offers available to take advantage of significant savings. For example, by using a special promo code shoppers can purchase Merrell Kids School Shoes & Sneakers for just $29.95. This offer is especially enticing for parents looking to outfit their children with quality footwear at a fraction of the cost.

Moreover, there are impressive promotional deals such as a 70% reduction on clearance items, amplifying the savings without even needing a promo code. For those in need of orthopaedic solutions, there's a current deal offering up to 60% off on Scholl Orthaheel products. This demonstrates the store’s commitment to providing customers with affordable options for specialized footwear needs.

Customers seeking the latest styles can find new arrivals starting from $99, whilst those looking to gift someone can opt for gift cards from as low as $20 - a perfect flexible gifting option. An additional perk for those new to the Brand House Direct experience is the $10 off on their first purchase when signing up for the newsletter.

Lastly, the convenience is data-heightened with free 30-day returns for PayPal account members, making the shopping experience both risk-free and more affordable. All these deals and more are available for customers:

• promo code for $30 Merrell kids school shoes & sneakers
• Up to 70% off clearance items
• 60% Off Scholl orthaheel
• New arrivals from $99
• Gift cards starting at $20
• $10 off with newsletter sign up
• Free 30-day returns for PayPal members

These offers show that Brand House Direct is committed to providing value to their customers, allowing them to enjoy premium products without premium prices.