Dubai Housekeeping discount code - April 2024 - Picodi United Arab Emirates

General data about Dubai Housekeeping

Welcome to DUBAI Housekeeping, the trusted Cleaning Services Company. Taking over cleaning chores with a focus on client priorities, this service places an emphasis on accurately understanding and delivering customer expectations consistently. One key benefit includes offering the Same Maid for Recurring Bookings, eliminating the need to repeatedly communicate needs on subsequent visits.

"Do Unto others that you would have them done unto you" is the guiding principle used to navigate and resolve any challenges that may arise, ensuring a smooth and satisfactory experience.

• Professional Cleaning Service with No Hidden Costs
• Availability of Same Day Cleaning Service
• Consistent offering of Same Maid Service
• Commitment to Superior Customer Experience
• Dedication to respect Privacy & Security
• Guaranteed Service Delivery and a 100% Satisfaction Guarantee
• Support for various Charity Causes

To arrange for a service, clients can follow a simple four-step process:

1. Select Your Cleaning Service
2. Provide Details
3. Pay Securely
4. Relax & Enjoy

Offering The Best Cleaning Services, tailored to meet specific needs. These include Professional Maid Service, Declutter & Organize Service, Organic Cleaning Service, Deep Cleaning, Office Cleaning, Ironing Service, Move in/out Cleaning, Steam Cleaning, Baby Sitting, and Training for Maids. If specialized requirements are needed, clients are encouraged to discuss them.

For more information or to book a service, clients can call at 050 196 7178, 056 188 5620, or 055 445 3455.

• 100% satisfaction with every service is a promise.
• Same day cleaning services are available for urgent needs.
• Transparent pricing with no hidden costs.
• Multiple payment options, including Cash or credit/debit cards.
• Trial cleaning services are offered for new clients.
• Cleaning services extend to weekends, except for Sundays.
• Customer service is reachable Monday to Saturday, from 8:00 am to 6:00 pm.
• Commitment to protecting client privacy and confidentiality.

As a part of its service offerings, DUBAI Housekeeping covers a wide geographical area, including but not limited to Palm Jumeirah, Dubai Marina, JBR, Jumeirah Park, Springs, Meadows, Arabian Ranches, and many more.

For corporate inquiries or to make a booking:

Grace Quest Cleaning Services
P. O. Box :236887,
Office 4201B, ASPiN Commercial Tower,
Sheikh Zayed Road, Dubai, United Arab Emirates
Office Number: +971 4 263 1976
To make A Booking: 050 196 7178 or 056 188 5620
Email: office@dubaihousekeeping.com

Operating hours are from 8AM to 6PM, Monday to Saturday.

Dubai Housekeeping - how to complete a complaint and make a return?

2.8 Cancellation Policy and Charges:

• Clients can reschedule or cancel a cleaning visit by providing at least 24 hours’ notice, without any extra charge.
• A 50% service fee charge is applicable for cancellations or changes made with less than 24 hours’ notice.
• Cleaner turned away, for any reason – on arrival at client premise – is subject to a 100% service fee charge.

5.5 Refund and Adjustment Policy:

• Services rendered are considered to have met the client’s satisfaction unless a written notice expressing dissatisfaction is received by Dubai Housekeeping within 24 hours of service completion.
• In cases of service-related complaints, thorough investigations are conducted, and efforts are made to resolve the issue to the client’s satisfaction.

5.6 Credit and Refund Eligibility:

• Credits or refunds are subject to specific conditions. Credit amounts can be refunded if the client does not require cleaning services for more than four weeks.
• Refunds will not be considered once the cleaning service has been completed, except in specific circumstances as outlined in the Refund & Claim Policy.

6.0 Refund & Claim Policy:

• Client Communication: Clients are encouraged to communicate any dissatisfaction within 24 hours of service completion via email to office@dubaihousekeeping.com. This allows prompt addressing of any concerns.
• Investigation and Resolution: Upon receiving a service-related complaint, thorough investigations are conducted. Efforts are made to resolve the issue to the client’s satisfaction.
• Coverage for Damages: The company may cover damages or issues arising due to team negligence or service delivery up to a maximum value of 100% of the Job Price. Liability for damages resulting from misinformation provided by the client is not covered.
• Claim Reporting and Timeframe: Clients must report any damage or loss related to the service within 24 hours of completion. Failure to do so may impact eligibility for refunds or retouch cleanings.
• Claim Submission Requirements: Compensation-seeking clients are required to submit documentation for review, including a service contract, invoices for damaged items, evidence, and client ID copies.
• Type A Claim: Liability of the company is limited to the value of the services provided. Approved claims will be credited for future services.
• Type B Claim (Insurance Claim): For claims under TPL insurance, documentation submission for insurance review is required. There is a deductible amount of AED 5000 for claims to be considered.
• Exclusions from Liability: Certain items may be excluded from liability coverage. Failure to provide documentation for an insurance claim within one week from the incident date leads to claim termination.

7.5 Missing Items Policy:

• Client Responsibility: Clients should secure and store valuable or personal items before the cleaning crew’s arrival.
• Reporting Missing Items: Missing items must be reported immediately following the cleaning session with a detailed description and last known location.
• Investigation Procedure: A thorough investigation will be conducted upon receiving a report of a missing item.
• Limited Liability: Liability is limited to the cost of the cleaning service provided. Liability for missing items applies only when theft by the cleaning crew is irrefutably proven.
• Legal Disclaimer: Disputes arising from missing items will be resolved through arbitration or mediation in accordance with Dubai laws.

Dubai Housekeeping - payment methods

5.0 Payment Policy:

5.1 Modes of Payment:
Accepted Payment Methods:
Clients have the flexibility to choose from multiple payment methods. Payment can be made by cash, cheque, direct deposit to designated bank account, or online transfer. In the case of card payments, clients can utilize secure third-party platforms for seamless transactions. It’s important to note that additional service convenience fees may apply for certain payment modes, akin to delivery charges by third-party service providers.

5.2 Service Payment Guidelines:
Payment Timelines and Methods:

• For On-Call services, clients are required to settle the payment either prior to or at the completion of the service.
• My Maid Plan fees are payable by the client in advance, upon receipt of the invoice in accordance with the agreement terms.

5.3 Payment Schedule and Suspension:

• Timely payment is crucial to maintain continuous service provision. Failure to settle the invoice by the stipulated date may result in the suspension of services without further notice.
• We reserve the right to suspend services if the invoice remains unsettled by the specified deadline.

5.4 Additional Charges and Tax:
Applicable Taxes and Charges:

• Clients are advised that VAT or any other applicable taxes shall be added to the service charge in accordance with local governing laws.
• Additional charges, such as those incurred due to service provision beyond standard working hours or on public holidays, may be applicable based on location and timing. Transport charges may also apply in certain cases.

5.5 Refund and Adjustment Policy:
Client Satisfaction and Refunds:
Services rendered are considered to have met the client’s satisfaction unless a written notice expressing dissatisfaction is received by Dubai Housekeeping within 24 hours of service completion.
In cases of service-related complaints, thorough investigations are conducted, and efforts are made to resolve the issue to the client’s satisfaction.

5.6 Credit and Refund Eligibility:

• Credits or refunds are subject to specific conditions. Credit amounts can be refunded if the client does not require cleaning services for more than four weeks.
• Refunds will not be considered once the cleaning service has been completed, except in specific circumstances as outlined in the Refund & Claim Policy.

Dubai Housekeeping discount codes - what types are there?

February is a month full of savings opportunities at discount code Dubai Housekeeping, where you can enjoy a variety of offers and discount codes. If you are booking their services for the first time, you're eligible for a significant 20% discount on your initial cleaning. It's a warm welcome to new customers looking to experience exceptional housekeeping without the full price tag.

Moreover, as part of discount code Dubai Housekeeping's February promotions, customers have the chance to score other substantial savings on various services. For instance, if you're moving into a new space or vacating an old one, a special promotion on the Move In/Out Cleaning service can make the transition smooth and cost-effective. Always check for current discount codes to optimize your expenses while maintaining a clean and organized living or workspace.

• Declutter & Organize Service: Not only does discount code Dubai Housekeeping provide regular cleaning, but they also offer services to help you re-organise and refresh your home. Keep an eye on discount codes for potential savings on this transformative service.
• 30 Seconds Booking: Enjoy the efficiency of a seamless booking process, and possibly reduce the costs even further with discount codes for discount code Dubai Housekeeping's swift and reliable services.
• Baby Sitting Service: Trusted care for your precious little ones is available with discount code Dubai Housekeeping's Baby Sitting Service. Look out for discount codes to ensure you get the best deal on this invaluable service.
• Office Cleaning Services: Not just limited to homes, discount code Dubai Housekeeping extends their professional cleaning to offices too. Make sure to benefit from discount codes and maintain your professional environment at competitive rates.

In addition to these ongoing offers, it's worth noting that exclusive discounts were also provided for special groups, such as DEWA employees and FlyDubai Platinum cardholders, in the past. These featured a generous 25% off on all on-call services.

While some promos such as the Cyber Monday and Black Friday deals at discount code Dubai Housekeeping have expired, customers should stay vigilant for upcoming discount codes during similar peak sale periods. By keeping a close eye on the latest deals offered by Dubai Housekeeping, savvy customers can ensure they get their money's worth in high-quality, professional housekeeping services.