Zales promo code - May 2026 - Picodi USA

General information about Zales

Zales, known as "The Diamond Store," has been serving customers since 1924, making it a well-established jewelry retailer in the United States. It offers a vast array of jewelry pieces suitable for a variety of tastes and occasions, both online and in local stores. The commitment to providing high-quality jewelry and customer service is a hallmark of the Zales shopping experience.

Zales boasts a diverse selection of jewelry, including:

• Engagement Rings: A wide range of styles such as Halo, Bridal Sets, Solitaire, Three Stone, and options with various diamond shapes and sizes, including 1 Carat and Rose Gold options.
• Rings: Featuring Anniversary Rings, Bridal Sets, Fashion Rings, and more in materials like Diamond, Gemstone, and Gold.
• Necklaces: An array of styles including Pendants, Chains, and Lockets crafted in Diamond, Gemstone, and Pearl, among others.
• Earrings: A collection that includes Diamond Studs, Hoops, and Gemstone Studs in materials such as Gold, Platinum, and Silver.
• Bracelets: A selection of Tennis Bracelets, Bangles, and Charm Bracelets available in Diamond, Gemstone, and various metals.
• Watches: Timepieces from renowned brands like Bulova, Citizen, and Movado, as well as pre-owned Rolex watches.

Zales also caters to customers looking to create custom jewelry with its

• Design Your Own services for engagement rings and wedding bands.
• Custom Gemstone Jewelry services that allow for a personalized touch.

Additional Zales Features:

• Exclusive jewelry collections such as Enchanted Disney Fine Jewelry and Vera Wang Bridal.
• Jewelry education resources including an Engagement Guide and Diamond Shapes Guide.
• Special services like free jewelry consultations and custom design options.
• Various purchasing options like The Diamond Credit Card and Lease Purchase Program.

Special Offers and Promotions: Zales provides a range of deals and discounts throughout the year, including seasonal sales and clearance events with up to 60% off on select styles. Customers are encouraged to check for current promotions to take advantage of savings opportunities.

For customer convenience, Zales offers distinctive services like:

1. Free shipping with a minimum purchase requirement.
2. Convenient online shopping with the option for in-store pick-up.
3. Comprehensive customer support including text consultations and online chats.

For individuals seeking specialized assistance, Zales has expertise available:

1. Military discounts to honor service members.
2. Price Match Policy ensuring competitive pricing.
3. Vault Rewards program for additional benefits and savings.

At Zales, customers can find gifts for loved ones, exquisite pieces for special occasions, and everyday treasures to accentuate their personal style.

Zales - how to complete a complaint and make a return?

Returns and Exchanges

Zales aims for complete customer satisfaction with their purchase. If for any reason shoppers are not satisfied, they are entitled to return their purchase within certain time frames. Jewelry returns are accepted within 30 days from the purchase or shipment date, while exchanges are given up to 60 days from the purchase or shipment date. Watches, on the other hand, must be returned within 30 days from the purchase or shipping date for online orders.

To be eligible for a return or exchange, items must be in their original condition, including all original packaging, instructions, and paperwork. Watches must be returned with all links. Zales does not accept returns or exchanges on special ordered watches, gift cards, ear piercing earrings, custom designs, and protection plan replacement merchandise. Additionally, merchandise purchased using Progressive Leasing cannot be exchanged.

All refunds are processed back to the original mode of payment:

• Credit and Debit Cards are refunded back to the same account.
• If the purchase was made by Check, a refund check is issued from the corporate office and mailed within 21 days.
• Cash refunds over $500, or when funds are unavailable, will result in a corporate check refund mailed within 21 days.
• For Gift Card purchases, refunds are provided in the form of a new gift card.
• In the case of Trade-Ins, customers will receive either the original trade-in or merchandise of similar value.

Mechandise purchased with a Gift Receipt allows for a return for a gift card or exchange for merchandise within 30 days of the purchase date, excluding purchases made with Progressive Leasing.

Online orders will have the original payment method refunded, excluding delivery charges. The process takes approximately five business days from the date of the return, with the actual refund timeframe depending on the customer's financial institution.

A free pre-printed shipping label is provided for returns by mail. Alternatively, customers can use the pre-printed return label and address label included with the packing slip. These labels are not pre-paid and require postage from a carrier like UPS, USPS, or FedEx. Returned packages must include the packing slip and all original documents received with the order. Zales' Quality Assurance team will inspect all returns before issuing a refund.

In what ways can you pay for purchases in Zales?

At Zales, a variety of payment options are offered to accommodate the needs of shoppers. Understanding these options can help customers choose the best way to finance their jewelry purchases.

Special Financing* Plans

For customers looking to spread the cost of their purchase over time, Zales provides special financing plans, which can be applied to purchases as low as $300. The terms of these plans vary, allowing for completion of payments within 6*, 12, 18, or 36* months. A down payment is not required to take advantage of these financing plans. However, these plans are valid for single transactions only, and multiple shipments may result in separate credit plans, each with its own minimum purchase requirement.

Regular Purchase Credit Plan**

The Regular Purchase Credit Plan is another option, which demands minimum payments each billing period and continues on a revolving basis. Interest rates apply according to the user's regular credit terms. There is no minimum purchase amount needed and no down payment required with this plan.

Lease Purchase Program

Shoppers at Zales can also utilize the Lease Purchase Program for transactions of $300 or more. An initial payment of $79† is required at the start of the lease. This program does not necessarily require a credit history, as Progressive Leasing retrieves details from credit bureaus but does not require all applicants to be approved. This lease-to-own agreement provides flexible purchase options across 12 months, with the note that acquiring ownership by leasing may result in a higher overall cost than the retailer's cash price.

Buy Now, Pay Later with Affirm

For purchases starting at $150, Zales partners with Affirm to offer a "Buy Now, Pay Later" scheme. This method does not have a fixed initial payment, as it depends on the purchase. Payment terms vary, and down payment may be required. Affirm provides payment options through an eligibility check, provided by lending partners listed on affirm.com/lenders.

Credit Card Offers

• Welcome Gift of $50 Off1
• $50 Off2 Birthday Gift
• Cardholder Anniversary Gift2
• $100 Off3 Twice a Year and Other Exclusive Offers
• 10% Off5 Repair Services
• Early Sale Alerts4

These offers are subject to credit approval, and specific terms and conditions apply to each.

Credit card offers are subject to credit approval. The Diamond Credit Card Accounts are issued by Comenity Capital Bank.

Conditions and methods of delivery in Zales

Delivery to Your Door

Orders are only processed and shipped on business days, which are Monday through Friday and exclude U.S. federal holidays. The shipping options available may vary based on the delivery address, and additional time may be required for deliveries to APO/FPO/DPO addresses, Hawaii, Alaska, and U.S. territories. For orders of $1,000 or more, a signature is required upon delivery, regardless of any waivers on file. Attempts for delivery will be made for three consecutive business days before the package is returned. If severe weather conditions occur, deliveries may be delayed or postponed.
Express Shipping is not available for rings that require sizing and cannot be used for orders to Alaska, Hawaii, APO/FPO, or P.O. boxes. It's advisable to contact UPS® at 1-800-PICK-UPS (1-800-742-5877), or via email to check the availability of Express Shipping in the area. Estimated delivery dates provided at the time of order placement include processing and packaging time plus shipping duration based on the selected method. Upon readiness for shipment, customers can receive their UPS®/USPS tracking number via email.

Same Day Delivery

Available for select products at certain locations with an additional fee, same-day delivery can be utilized for urgent orders. If orders are placed by 1PM local time, delivery on the same day is possible. Each same-day delivery costs $29.95. To cancel a same-day delivery, contact Customer Care or do so via the website during the return period before the order status changes to 'Ready for Pickup'. If the order exceeds $1,000, the recipient must be present to sign for the delivery. Otherwise, the package will be returned, and the customer will be refunded. A tracking link is provided once the order is on its way.

Ship to a UPS Access Point™

For a flexible delivery option, packages can be shipped to a chosen UPS Access Point. Most orders of $5,000 or less are eligible for this service. The item will be held for 7 days from delivery for pickup before it is sent back. An email containing the pickup code will be sent when the order is ready to be collected at the chosen UPS Access Point.

Pick Up in Store Today
Note: Only items available in the selected store's inventory are eligible for same-day pick up.

• Indicate the store after clicking 'My Store' and entering the zip code.
• Filter available inventory by selecting 'Pickup Today'.
• Add items to the shopping bag and proceed to checkout by selecting 'Pickup Your Order'.
• An email or text notification will be sent once the items are ready for pickup.
• The items can be picked up immediately or held for up to 7 business days. A one-time extension to 10 days is also available.

Curbside Pick-Up

For contactless delivery, curbside pick-up is available. Follow the same procedure as in-store pick-up. At checkout, opt for 'Curbside Pick Up', and upon arrival at the store, confirm via the link provided. The picked up purchase must be made within three days; otherwise, it will be returned and refunded.

Pick Up in Store Later

Any online order can be shipped for free to a local store for pickup. After selecting the desired store at checkout, an email notification will be sent when the order arrives. Pickup must be done within 7 days, with a possible one-time extension to 10 days.

What are the existing Zales discount codes?

For those looking to adorn themselves or their loved ones with beautiful jewelry, Zales proves to be a treasure trove of savings opportunities. As the month of February unfolds, so do the wonders of discount codes. A glittering example is unlocking $50 off your first promo code Zales order of $300 or more. This inaugural discount only requires registration and the entry of the given discount codes into the promo code box.

Imagine basking in the brilliance of summer clearance deals, where the allure of discount codes can yield savings of up to 50%. The promo code Zales becomes even more inviting with such generous offers. Transition into the season of layers and falling leaves, you may find yourself engrossed in a dazzling sale up to 60% off, wherein discount codes are not even necessary to partake in the grandeur.

The thrills do not end with mere percentages off. Delight in the simple pleasure of free shipping on your precious selections, an offer that seamlessly applies to all orders over $199. Embrace the convenience with no need for discount codes to eliminate shipping costs. Their generosity extends to a more accessible level with free shipping on every order with no minimum purchase—a true testament to the customer-centric ethos of the promo code Zales.

If your heart is set on a new ring to elegantly circle your finger, Zales beckons with bands starting from a mere $19. Such attractive pricing permits you to indulge without the prerequisite of discount codes. As the assorted gems and metals sparkle before your eyes, remember that these discount codes are fleeting and one must act with haste to secure the vestiges of luxury at fractions of the price.