Company Overview and History

JR Cigars has evolved into one of the largest cigar distributors in the United States, known for wide inventory and competitive pricing.

The retailer became popular for making premium cigars more accessible through strong supplier relationships and large-scale distribution.

Product Selection and Inventory

JR Cigars offers a broad catalog across multiple categories:

• Premium handmade cigars
• Machine-made cigars
• Cigar samplers
• Limited edition cigars
• Pipe tobacco
• Smoking accessories
• Humidors
• Cigar cutters
• Lighters
• Cigar cases
• Ashtrays
• Gift collections
• Tobacco storage products

Premium Handmade Cigars

Premium handmade cigars are the core of the JR Cigars catalog, crafted with selected tobacco and traditional techniques.

Offerings range from mild beginner-friendly cigars to full-bodied options for experienced smokers.

Machine-Made Cigars

Machine-made cigars provide a more affordable and accessible option while maintaining consistent smoking quality.

Cigar Samplers and Discovery Packs

Samplers allow customers to explore multiple brands and blends before committing to full boxes.

They are commonly used for discovery and gifting purposes.

Pipe Tobacco and Alternative Products

JR Cigars also offers pipe tobacco and related smoking products for a broader tobacco experience.

Humidors and Storage Solutions

Humidors and storage systems help maintain cigar freshness, humidity control, and long-term aging potential.

Cigar Accessories

• Cigar cutters
• Torch lighters
• Soft-flame lighters
• Cigar cases
• Ashtrays
• Humidification systems
• Travel accessories
• Gift accessories

Online Shopping Experience

The website offers structured navigation by strength, size, origin, wrapper type, and price range.

Product descriptions and reviews help users make informed decisions.

Payment Methods

• Credit cards
• Debit cards
• Gift cards
• Secure online payment systems

Shipping and Delivery Services

• Economy shipping
• Ground delivery
• Priority shipping
• Two-day delivery
• Express shipping
• Next business day delivery

Tracking information is typically provided for all orders.

Return and Refund Policy

Returns depend on product condition, timing, and category-specific rules.

Refunds are processed after inspection of returned items.

Loyalty Program and Customer Rewards

• Exclusive promotions
• Member pricing
• Special offers
• Early access deals
• Reward opportunities

Promotions, Discounts and Special Offers

• Percentage discounts
• Bundle deals
• Sampler promotions
• Holiday sales
• Clearance events
• Email offers

Customer Service and Experience

Support covers orders, shipping, returns, product guidance, and account assistance.

The service team assists both beginners and experienced cigar buyers.