Big Green Smile discount code - November 2025 - Picodi UK

Big Green Smile - general information

Organic Lifestyle, Natural Beauty, Baby & Cleaning Products - Big Green Smile showcases a diverse selection of products that align with an eco-conscious way of life. The store provides a wholesome approach towards personal care, parent and baby needs, as well as household cleaning essentials, all of which are grounded in sustainability and natural ingredients.

• The Personal care range includes skincare, body & bath essentials, haircare, makeup & fragrances, catering to a broad spectrum of personal grooming requirements, featuring both vegan options and refill packages to minimize waste.
• Parent & baby offerings cater to the needs of both mothers and infants, with products such as nappies, baby skincare, and wipes that blend safety with environmental responsibility.
• A dedicated section for Men encompasses shaving, bath, and skincare products designed specifically for the modern eco-conscious man.
• Healthcare products address concerns such as problem skin, sexual health, and natural dental care, offering alternatives to traditional remedies.
• The Cleaning products division provides a range of solutions from laundry to dishwashing, general house cleaning to specialist cleaning needs, all while promoting sustainable and non-toxic ingredients.

The store's commitment to sustainability extends beyond product offerings, with initiatives like carbon neutral delivery and the pursuit of a plastic-free future by 2025. Big Green Smile takes pride in its array of eco-friendly products, all backed by their big green guarantee, aiming to reshape sustainable shopping. Additionally, the store regularly features special offers and refill weeks, incentivizing customers to make environmentally friendly choices.

• Products are guaranteed to be free from harsh chemicals, with an emphasis on over 7,000 eco-friendly items.
• A dedicated Refill Week campaign offers discounts on select brands, encouraging the reuse of containers and reduction of waste.

Customer experience is augmented with benefits such as free UK delivery over £50, and the company's sustained eco efforts since 2008 have garnered an Excellent rating provided by independent review platforms.

For those interested in exploring the latest additions or best-selling products, Big Green Smile flaunts a range of items of the highest calibre, using natural and organic ingredients rigorously free from harmful substances. The store's selection is all-encompassing, ranging from everyday staples like hand soaps and shampoos to specialty items such as natural sun creams and eco-friendly laundry solutions.

• Customers are encouraged to partake in exclusive monthly prize draws by signing up for the newsletter, keeping them informed about the latest news, offers, and green tips.
• Big Green Smile is more than just a store; it's a portal to a range of products and brands that embody sustainability and an organic ethos.

When shopping by values, Big Green Smile provides clear indicators for products that are plastic-free, organic, cruelty-free, and more, making it easy for customers to align their purchases with their personal values. The store showcases products approved by various certifications such as the Soil Association, Vegan Society, and Cruelty Free International, ensuring transparency and trust in their offerings.

How can one return an order from Big Green Smile?

Returns Policy

Customers who are not satisfied with their purchase have the option to return most unused or faulty items within a 60-day period for a refund. Products must be unopened and in their original packaging to qualify for a refund. In some cases, if the product has been used and the customer is not satisfied, there might be an opportunity to receive a voucher code as compensation.

For products of 5 litres and over, Big Green Smile is unable to provide a returns label. These items, unless faulty, will need to be sent back to the warehouse in Belgium. Customers can contact the store for more details by filling in a form or reaching out through provided contact methods.

Exchanges

If the item is faulty, a replacement can be arranged. However, for non-faulty items, exchanges are not offered. Instead, a voucher code is typically provided for use on future purchases.

Contact Information

• Email: customerservices@biggreensmile.com
• Phone: 0203 823 6629 (+44 203 823 6629 from outside the UK)

Note: The full Terms and Conditions are available on the Big Green Smile website.

What payment methods does Big Green Smile accept?

Payment Methods

• Customers can pay for their purchases through various methods including credit card, debit card, or PayPal.
• For secure online transactions, Big Green Smile uses Secure Sockets Layer (SSL) software to encrypt personal and payment information.
• Payments made by credit or debit card are processed through a secure payment gateway operated by Checkout.
• PayPal transactions are also processed securely through PayPal's system.
• Big Green Smile does not store or record any credit card details on their website.
• Refunds for any returned items are issued using the same payment method utilized for the original purchase.

Additional Information:

• The acceptance of your order is confirmed via an email notification, which is also an acknowledgment of your payment.
• If there is a need to return a product, Big Green Smile instructs customers on how to proceed according to their returns policy.

Note: Employees of Big Green Smile do not have access to customers' credit card details at any time.

Information about delivery in Big Green Smile

Order Dispatch Times
Orders are dispatched as soon as possible, typically on the same day if placed before noon from Monday to Friday, or the next working day. During sales and busy periods, dispatch times may be longer. Most UK mainland orders arrive within two to three days after leaving the warehouse, while delivery to other locations will have an estimated delivery date provided at checkout.

UK Delivery Charges
A flat fee of £4.95 is charged for delivery, with free postage on orders over £50, after any discounts are applied and excluding shipping costs. The minimum order value must be £29.95. DHL delivers parcels from a warehouse in Belgium, and all deliveries are carbon neutral. Additional instructions are provided for deliveries to the Scottish Highlands, Northern Ireland, and various islands, but delivery to Jersey or Guernsey is not available.

Overseas Delivery
Delivery is available to a list of specified European countries. Postage costs are fair and based on shipping fees along with the number of items in the basket. These rates can be previewed by selecting the country from the drop-down menu in the basket.

• Tracking Your Delivery
  Customers receive an email with a tracking link once the order leaves the warehouse. The parcel can also be tracked on the DHL tracking page.
• Missed Deliveries
  If delivery is missed, the courier will make two attempts before sending the parcel to a ServicePoint, where it must be collected within seven days or it will be returned.
• Plastic-Free Packaging
  Packaging is environmentally friendly, using reused cardboard boxes and recycled brown paper for protection, avoiding plastic materials.
• Carbon Neutral Deliveries
  UK deliveries are carbon neutral through DHL, which is actively reducing emissions and investing in community projects for emission offsets.
• Returns and Refunds
  Most faulty or unused items can be returned within 60 days for a refund. Instructions for requesting a return are provided.

If any questions arise regarding an order, customer services can be contacted via email at customerservices@biggreensmile.com, or by phone on 0203 823 6629 between 2.30pm and 4.30pm, Monday to Friday. International callers should use +44 203 823 6629. For further information, FAQs and full terms and conditions are available on the website.

Big Green Smile discount codes - what types are there?

Big Green Smile is characterized by its array of eco-conscious products, and its dedication to sustainability is further emphasized by the various offers and discount codes available to its customers. For those looking to make environmentally friendly purchases without breaking the bank, Big Green Smile's discount codes are particularly enticing.

For instance, customers were able to enjoy the benefits of Big Green Smile discount code with a 20% off on the Ecover Zero Range, tailoring to those who prioritize fragrance-free and allergy-friendly cleaning options. Similarly, a 20% Big Green Smile discount code was extended to Jason Range products, showcasing a commitment to natural personal care items.

• One could leverage a Big Green Smile discount code for 50% off during the Big Green Smile Cyber Monday Sale, highlighting impressive half-price deals on select items.
• In the Boxing Day promotions, Big Green Smile discount code opened doors to post-holiday savings.
• A notable Big Green Smile discount code featured a 15% off Ecover Products, ideal for eco-friendly laundry and cleaning necessities.
• For home care enthusiasts, a Big Green Smile discount code including a 20% discount on selected Method products ensured affordable and natural cleaning solutions.
• Lastly, customers could subscribe to the newsletter for exclusive monthly vouchers and special offers, which can be considered a form of Big Green Smile discount code.

With these discount codes, Big Green Smile not only reinforced its eco-friendly brand image but also provided budget-friendly options to its environmentally conscious consumers. Despite some offers having expired, it's always advantageous for shoppers to stay alert for upcoming discount codes and sales that Big Green Smile might launch in the future.