DJI voucher code - October 2024 - Picodi Singapore

What do we know about DJI?

DJI Store is the official outlet for a wide range of DJI products, known for their quality drones, gimbals, and specialized camera accessories. Catering to both enthusiasts and professionals, DJI offers state-of-the-art technology to help capture and share the world from an incredible new perspective.

Unmatched Aerial Photography with DJI's Drones:

• DJI Mavic Series: Teeming with cutting-edge features for professional-grade footage.
• DJI Air Series: Compact size meets powerful performance for everyday use.
• DJI Mini Series: Ultra-lightweight drones for the beginner and casual user.
• DJI Avata: Dive into FPV with confidence and agility.
• DJI Inspire: A behemoth in aerial cinematography, offering unparalleled quality.

Steady Shots on the Go with Osmo and Ronin:

• Osmo Pocket: A tiny gimbal with mighty capabilities—perfect for daily vlogs.
• Osmo Action: Action cameras that withstand the elements and deliver superior image quality.
• Osmo Mobile: Smartphone gimbals to transform mobile footage into smooth cinematic experiences.
• Ronin Stabilizers: Professional stabilization for dedicated filmmakers.
• Ronin Cinema Cameras: Top-tier camera systems for cinematic brilliance.

Educational Solutions and Industrial Applications

DJI isn't just about aerial photography. It provides solutions for education through programming education tools, and for industry with intelligent drone-based industrial solutions.

Services For Peace of Mind

• DJI Care Refresh: Comprehensive protection plans for DJI products, ensuring worry-free operation.

Benefits of Shopping at DJI Store

• Gain 1% DJI Credit Reward with every purchase.
• Enjoy Free Fast-Delivery upgrades for a limited time.
• Benefit from a hassle-free 14-day return policy.
• Orders over 169 € receive free shipping.
• Exclusive offers on Official Refurbished items.

With dedicated customer service support, DJI Store ensures that every encounter is seamless and satisfying. The store's wide array of products, combined with expert help and support, makes DJI a one-stop shop for aerial and stabilized camera technology.

How can one return an order from DJI?

Refund Policy

Customers may request Return & Refund Service:

• Within 14 calendar days of receiving a product if the product has no manufacturing defect, and is still in new or like-new condition. (Note: Enterprise product, Software and License do not support return service if it has been activated).
• Within 14 calendar days of receiving a product if the product has a manufacturing defect.

Return & Refund Service will not be provided where:

• It is requested beyond 14 calendar days of receiving a product.
• A product sent for Return & Refund Service does not include all original accessories, attachments, or packaging, or any item is not in new or like-new condition (e.g., with cracks, dents, or scratches).
• A legal proof of purchase, receipt, or invoice is not provided or is believed to have been forged or tampered with.
• Fault or damage of the product is caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies, or improper installation or operation.
• Product labels, serial numbers, waterproof marks, etc., show signs of tampering or alteration.
• Damage is caused to the product by uncontrollable external factors, such as fire, floods, high winds, or lightning strikes.
• A product is not delivered to DJI within seven calendar days after Return & Refund Service confirmation is sent by DJI.
• Other circumstances stated in the policy.

Return & Refund Instructions

1. Log into the DJI account.
2. Go to "My Orders".
3. Find the order to return and click "Details".
4. Click "apply for after-sales" on the right side of the item to be returned.

Note: Refund applications are reviewed within 2 working days. The refund process completion time is approximately 7-14 business days, varying based on the bank or credit card issuer.

Bundle deals

For bundle orders containing discounted products, refunds can only be processed for the entire order. Separate refunds for individual products in a bundle deal are not permitted.

Return Shipping

Once the return and refund application is approved by DJI, a free shipping label for return shipping to the designated service center will be provided, excluding cross-border costs where applicable.

Replacement Policy

Customers may request Replacement Service:

• Within 15 calendar days of receiving the product if it does not match the original description in one or more significant respects.
• Within 15 calendar days of receiving the product if it suffers performance failure.

Replacement Service will not be provided where:

• The service is requested more than 15 calendar days after receiving a product.
• Legal proof-of-purchase, receipts, or invoices are not provided or are believed to have been forged or tampered with.
• A product sent for replacement does not include all original accessories, attachments, and packaging, or contains items damaged by user.
• A product is found to have no defects after appropriate tests by DJI.
• Fault or damage to the product is caused by unauthorized use or modification.
• Product labels or serial numbers show signs of tampering or alteration.
• Damage is caused by uncontrollable external factors, like fires, floods, high winds, or lightning strikes.
• Received product has not been sent back to DJI within 7 calendar days after replacement confirmation.
• Proof of damage during transit by the carrier cannot be provided.
• Other circumstances stated in the policy.

Replacement Freight

DJI is responsible for two-way replacement freight for products sent in for replacement due to performance faults.

Warranty Service

For performance failures during the warranty period, customers may apply for warranty service as delineated in the maintenance service warranty policy at https://www.dji.com/service/policy.

DJI - payment methods

Accepted Payment Methods

• Credit Card (Visa, MasterCard, American Express, JCB)
• Debit Card (Visa, MasterCard, Maestro)
• Paypal
• Apple Pay (only available for payment with iPhone and iPad)
• Bank Transfer

Payment Notes:

• If payment is made by credit or debit card, a temporary authorization to charge the card is received upon completing the payment process. The actual charge will occur upon shipment of the order or when the temporary authorization ends (6 days), whichever is earlier.
• Different forms of payment cannot be combined, and only one bank card may be used for each order.
• In case of a PayPal dispute prior to shipment, PayPal will withhold payment, necessitating the resolution of the dispute to continue with the order.
• Orders are subject to verification for security reasons. Customers may be asked to verify ownership of the card or order legitimacy. Orders may be refused if verification fails; in this case, a refund will be issued using the same payment method.

Conditions and methods of delivery in DJI

Estimated Shipping Time and Rules

• Products have varying shipping times, displayed on each product when placing an order.
• If an order contains multiple products, the estimated shipping time will be based on the item with the longest shipping time.
• Orders are not separated; products and combos ship together based on the estimated shipping time.
• Separate orders are required to receive products individually as soon as they become available.

Delivery and Shipping Fee

• Shipping Services: Orders from European countries are shipped via DHL.
• A restriction of two batteries per order to comply with air transportation regulations.
• Shipping Fee: Orders of €169 or more qualify for free shipping. If the order does not qualify, the shipping fee will be displayed during checkout.

Fast Delivery Upgrade - Limited Time Only

• Temporary offer of free fast delivery upgrade for in-stock items from the store.
• Eligible orders will have the estimated delivery date on checkout.
• Eligible orders with free shipping get a free fast delivery upgrade.
• Orders not qualifying for free shipping are charged the standard fee with a free fast delivery upgrade.
• Fast delivery is not available for orders shipped to island addresses or containing more than 2 batteries.

Shipping Notice

• Contact Support for special shipping requests.
• Verify shipping address before payment; contact Support if corrections are needed.
• Orders can only be shipped to the country where they were placed.
• Any address changes after shipping are risky and may incur additional costs.
• Not responsible for delays due to remote region transport, consignee actions, or force majeure.
• Not responsible for delays due to transportation regulations or other unforeseen events.

Order and Logistics Tracking

• Notifications with waybill number sent upon shipping.
• Order tracking available through the DJI account under "My Orders".
• Support contact needed for tracking assistance (https://www.dji.com/support).

Inspection and Sign

• Inspect the delivered package for damage; contact Support before accepting if issues are found.
• Accepting and signing for the package indicates acceptance of the package, quantity, and products.
• It is recommended to record an unboxing video and check items against the packing list immediately.
• Contact Support within 24 hours of receipt to address any issues with missing or damaged items.

FAQ

• Orders without a DJI account are tracked using the auto-registered account provided by the store.
• Order details such as nation, quantity, category, and color cannot be changed after placement.
• Cancellations are possible before shipping through the DJI account under "My Orders".
• Extra delivery charges apply for delivery issues caused by the consignee.

Unilateral Order Cancellation

• Orders may be cancelled for reasons such as exceeding purchase limits or detection of fraudulent activity.

DJI voucher codes - what types are there?

DJI is currently offering a variety of voucher codes to help you save on their products. One of the highlighted promotions is a 5% DJI voucher code for new subscribers who sign up for their newsletter, providing not only a discount but also updates on the latest promotions.

For those involved in education, DJI has a special treat with a 10% academic DJI voucher code. This offer is targeted towards students, educators, and academic research staff who have an approved email address, allowing them to enjoy the latest technology at a lower price.

Joining DJI Select can snag you some pretty sweet deals as well, featuring up to a staggering 50% DJI voucher code. Member benefits include exclusive coupons, refunds, and replacements, making it an enticing option for regular customers.

Even without specific voucher codes, DJI provides plenty of great offers. For example, by simply signing up or becoming a member, you can gain access to surprises like a birthday gift, adding a personal touch to your shopping experience.

Lastly, there's an ongoing promotion where you can earn 1% DJI voucher code in DJI Credit with each purchase. The credits you accumulate can be used to discount future orders, essentially giving you a rebate on each buy.