Joi Gifts promo code – October 2026 – Picodi Saudi Arabia

Joi Gifts – what do we know about it?

Joi Gifts is an online platform offering an extensive range of gifts, cakes, chocolates, and flowers for delivery in Riyadh, Saudi Arabia. Catering to various occasions and holidays, it features products suited for birthdays, anniversaries, romantic gestures, congratulations, and weddings. With a focus on the Art of Gifting, Joi Gifts celebrates Valentine's Day, Mother’s Day, Ramadan, Eid Al Fitr, and Eid Al Adha among others.

The selection encompasses a diverse mix of offerings, ranging from budget-friendly items to premium luxury gifts. Customers can choose from popular categories like:

• Handpicked, fresh flower bouquets with options including roses, lilies, succulents, orchids, spring and wildflowers.
• Gourmet cakes and chocolates from renowned brands such as Godiva Chocolates and Magnolia Bakery.
• Unique gifts and memorable experiences that cater to diverse tastes and preferences.
• Festive balloons and specially curated gifts from celebrated brands.

Joi Gifts prides itself on its same-day delivery service, ensuring that flowers, cakes, chocolates, and gifts are delivered promptly across various neighborhoods in Riyadh. Delivery personnel, recognized for their professional attire and friendly demeanor, further enhance the gifting experience.

Satisfaction Guarantee is paramount at Joi Gifts, complemented by an award-winning customer care service which is accessible both online and via phone, providing support in English and Arabic languages. The platform's dedication to customer satisfaction is backed by easy-to-navigate mobile applications on Android and iOS, acclaimed for being the pioneers in the region.

Joi Gifts' commitment extends to flexible services like weekly and monthly flower subscriptions, allowing for the ongoing beautification of personal and professional spaces with vibrant blooms.

• Customer Service: Available to assist with inquiries and support.
• Mobile Apps: Intuitive applications for ease of gifting on-the-go.
• Diverse Gift Options: Caters to all tastes, occasions, and budgets.

Complaints and returns in Joi Gifts

Refund and Cancellation Policy

• Order Cancellation Policy
  • Cancellation Window: The ability to cancel an order is contingent on whether the order has been processed and preparation has begun. Once preparation has commenced, cancellation is not possible.
  • Recipient Unavailability or Refusal: If the recipient is unreachable or refuses the gift at delivery, the order is considered fulfilled and is not eligible for cancellation or refund.
• Refund, Exchange, and Return Policy

  For disputes relating to perishable and non-perishable items:

  • Perishable Items: Must report disputes within 24 hours of delivery (12 hours for items containing fruits or produce), including a photo of the item for consideration.
  • If Joi Gifts finds the item to be damaged, in poor condition, of low quality or the incorrect item was sent, a replacement may be offered or a refund may be issued at the discretion of Joi Gifts.
  • Non-Perishable Items: Disputes must be reported within 8 days of purchase, including a photo of the item.
  • If Joi Gifts finds a defect or the wrong item was dispatched, a replacement may be issued once the item has been returned in its original condition. Refunds are discretionary.
  • Refund Processing Time: Refunds can take up to 14 working days and will be issued using the original method of payment or via bank transfer for cash on delivery orders.

Specific Policy Conditions:

1. Flowers and arrangements reported with a quality issue must be accompanied by a clear photo and reported within the designated timeframe to be eligible for a replacement or refund.
2. All baked goods, balloons, and items containing fresh fruits or produce cannot be rescheduled due to shelf life considerations.
3. For chocolates, nuts, and prepacked edibles, returns due to a change of mind are permissible if the item is not customized and is in its original packaging, subject to inspection by Joi Gifts.
4. Non-edible or non-perishable items are subject to a return and replacement policy if defects are found or the wrong item was dispatched and if reported within the designated timeframe.

In what ways can you pay for purchases in Joi Gifts?

• Secure Payment Processing: Payment details are handled with utmost security. Trusted payment partners are engaged to safeguard financial information.
• Refund Processing Time: Refunds are processed in the original payment method. For cash on delivery, refunds are made through bank transfer. It may take up to 14 working days for the refund to reflect, depending on the bank's policies.

What are the delivery costs and methods in Joi Gifts?

• Order Status Updates: Orders can be tracked on the website or through the "where is my order" feature.
• Customer Cooperation: Accurate delivery information including contact details is required for successful delivery.
• Customization Requests: Customized items are reviewed for compliance, with customer response potentially affecting delivery times.
• Delivery Date Confirmation: Delivery date and time slot selections are available, with efforts made to deliver within the time slot.
• Delivery Attempts: The delivery team attempts to contact the recipient and deliver the order. Inability to reach the recipient after reasonable attempts results in the order being considered fulfilled.
• Alternate Delivery Location: Alternatives may be provided for recipient unavailability, at Joi Gifts' discretion.
• Perishable Items Consideration: No refund or compensation for perishable items if the recipient is unreachable on the day of delivery.
• Delivery Time Slot Selection: Customers can choose a delivery time slot, with efforts made to deliver within it.
• Specific Time Guarantee: While Joi Gifts strives to meet delivery time slots, specific delivery times within the slot cannot be guaranteed.
• Delivery Delays: Delivery may be delayed by extenuating circumstances, for which Joi Gifts will not be responsible or offer refunds.
• Exceptions and Special Cases: Customers can contact customer care for unique situation assessments.
• Fixed Delivery Fees: Delivery fees are presented during the checkout process.
• Extra Delivery Fees: Additional fees may apply for locations outside standard coverage areas, determined at Joi Gifts' discretion.
• Additional Assistance: Customer care is available for order-related questions or concerns.

What promo codes and promotions does Joi Gifts offer?

Shoppers looking to save at promo code Joi Gifts are in luck with several promotions and promo codes available to enhance their purchasing experience. One of the standout promo codes is the opportunity to save 10% OFF Flowers. By applying the corresponding promo code at checkout, flower enthusiasts can delight in a reduced price on their floral orders from Joi.

Another enticing offer is the 10% OFF Sitewide promo, where customers can apply the promo code to enjoy a -10% on all products offered by Joi Gifts in Riyadh. This deal is a fantastic way for comprehensive savings across the board.

Moreover, the promo code also extends to delectable treats with a 10% OFF Cakes & Gourmet offer. Those looking to indulge in sweet baked goods or fine foods can do so while benefiting from the lowered costs.

In addition to promo codes, Joi Gifts provides compelling deals like Free Delivery for orders exceeding SAR 400, no promo codes needed. This not only offers convenience but also adds value to your purchase.

Furthermore, Joi Gifts encourages patron loyalty with a referral program that gives SAR 75 OFF Next Order for every friend referred, and a 25% voucher for the friend too! This thoughtful promotion fosters community and rewards for both referrer and referee.

• Save 10% on all Joi Gift’s flowers with promo code
• Enjoy a sitewide 10% discount with promo code in Riyadh
• Unlock an extra 10% off on cakes and gourmet treats with promo code
• Benefit from Free Shipping on purchases over SAR 400
• Earn SAR 75 OFF your next purchase by referring a friend

These offers are part of Joi Gifts's commitment to providing valuable and enjoyable shopping experiences for all their customers. Celebrate occasions with Joi Gifts while making the most of these fantastic savings!