Bank Alfalah voucher - September 2026 - Picodi Pakistan

General data about Bank Alfalah

Bank Alfalah is a prominent financial institution in Pakistan with a robust presence in multiple countries, including Bangladesh, Afghanistan, Bahrain, and the UAE. The bank is part of the Abu Dhabi Group and includes the International Finance Corporation (IFC) of the World Bank as a significant stakeholder since 2014, holding 15 percent of its shares.

With an extensive network comprising over 800 ATMs and branches, Bank Alfalah serves a vast number of cities across Pakistan and maintains an influential international presence.

• Personal Banking: Offers a comprehensive range of services which include various cards, personal loans, and deposit products like:
  • Bank Alfalah Pehchaan Current Account
  • Bank Alfalah Pehchaan Savings Account
  • Bank Alfalah Asaan Pehchaan Digital Savings Account
  • Bank Alfalah Freelancer Digital Savings Account


• Business Banking: Provides solutions catering to SMEs and commercial customers as well as specialized services for women entrepreneurs under "Women on ALFA" and in the branchless banking agent network.


• Corporate Banking: Delivers tailored financial solutions for larger organizations and institutions, ensuring their complex banking needs are met efficiently.

Bank Alfalah is committed to updating its customers with the latest financial information and advisories, which includes COVID-19 publications and various customer awareness notices for safe banking practices.

1. Open an Account: Offers a streamlined process of account openings for both conventional and Islamic banking customers.


2. Home Remittance Services: Provides a range of options for overseas Pakistanis to send remittances back home, including:
   • Alfa Remittance Account
   • Asaan Remittance Current Account
   • Asaan Remittance Saving Account


3. Roshan Digital Services: Facilitates Non-Resident Pakistanis to invest and bank in Pakistan seamlessly with services such as:
   • Roshan Digital Account (Conventional and Islamic)
   • Roshan Apni Car
   • Roshan Apna Ghar

Emphasizing customer convenience and security, Bank Alfalah provides robust internet banking platforms, and Alfalah Orbit rewards program, alongside the mobile app, Alfa, which offers financial freedom in the palm of your hands.

Bank Alfalah actively ensures that its operations are inclusive, providing facilities like ramps for PWDs (Persons with Disabilities) and a continuous focus on women's services within the banking sector.

To keep up with financial reporting, Bank Alfalah makes financial reports and related updates accessible, supporting transparency and customer empowerment. These efforts reiterate the bank's commitment to providing high standards of banking services that cater to a diverse clientele globally.

How can one return an order from Bank Alfalah?

Policy of Complaints and Returns:

• Complaint Submission: Customers may raise complaints via the bank's official communication channels. These include visiting a local branch, contacting the customer service center, or using the internet banking platform.​
• Acknowledgement of Complaint: Upon receipt of a complaint, the bank acknowledges the issue and provides a reference number for tracking purposes.
• Time Frame for Resolution: The bank endeavors to resolve all complaints within a predefined time frame as per the company's service level agreements.
• Investigation Process: Each complaint is investigated thoroughly by the bank's customer support team or relevant department to ensure an equitable resolution.
• Response and Resolution: The customer will receive a response detailing the findings of the investigation and the steps taken to address the complaint.
• Follow-up: Post-resolution, the bank may follow up with the customer to ensure satisfaction with the resolution provided.
• Feedback: Customers are encouraged to provide feedback on the resolution process, which the bank may use for service improvement purposes.

Policy of Returns:

• Return of Products/Services: The bank’s policy on the return of products or cancellation of services is subject to the terms and conditions of the specific product or service agreement.
• Refund Process: Refunds, if applicable, are processed in accordance with the bank's refund policy outlined in the agreement for the respective product or service.
• Time Frame for Refunds: The time frame for processing refunds is detailed in the product or service-specific terms and conditions.
• Documentation: Customers are required to provide all necessary documentation and fulfill any conditions as stated in the agreement to process returns or cancellations.

In what ways can you pay for purchases in Bank Alfalah?

Payment Methods at Bank Alfalah:

• Credit Card Payment Solutions: Bank Alfalah provides robust credit card payment solutions, catering to the needs of a diverse customer base. These solutions allow for convenient payment processing for Bank Alfalah's credit card holders.


• Debit Cards: Customers can use Bank Alfalah's debit cards for transactions, having direct access to their deposit accounts without the need to handle cash or cheques.


• Digital Banking: Bank Alfalah's digital banking platform includes a variety of payment methods such as Alfa Account, Alfa Savings Account, Alfa Remittance Account, and more.


• Alfa Payment Gateway: An integrated payment solution that allows merchants to accept payments online, enhancing the ease of transactions for both the sellers and the customers.


• Self Service Banking: Including services such as Alfa, AlfaQR, Internet Banking, SMS Banking, ATMs, and Cash Deposit Machines.


• RAAST: A digital payment system enabling instant, low-cost, and secure payments.


• Bank Alfalah Wallet Debit Cards: This option allows customers to utilize digital wallet services for payments.


• Employee Banking – The Bank Alfalah Way: Facilitating payments through tailored banking services for employees of corporate clients.


• Home Remittance: This service allows customers to receive remittances from overseas, which can then be used for various payments within Pakistan.


• Bancassurance Payments: Bank Alfalah offers various plans that can be paid for through its banking channels.

Note: Bank Alfalah's services are subject to the specific terms and conditions laid out by the bank in their official agreements and policy documents.

What coupon codes and promotions does Bank Alfalah offer?

Shop at Bank Alfalah and take advantage of a variety of coupon codes to save on your purchases. We've observed that customers can enjoy up to 12% off on flights when they pay with Bank Alfalah cards using a voucher Bank Alfalah.

Seasonally, Bank Alfalah is offering some of the top deals to help you save more. Among them, special coupon codes can be found for Privileges & Discounts, offering exclusive savings to cardholders.

• Get 12% off on flights with the exclusive voucher Bank Alfalah.
• Utilize the voucher Bank Alfalah to access Orbit Rewards and earn points for various services.
• Personal banking solutions are more accessible with coupon codes Bank Alfalah, helping you manage finances with ease.
• Auto Loans are now more affordable with tailored coupon codes.
• Stay updated with the latest offers by subscribing to the newsletter, sometimes accompanied by coupon codes.

If you missed previous sales, don't worry. Bank Alfalah regularly introduces new coupon codes, such as getting up to 70% off Emirates fares or starting from 5% at various stores and restaurants. Always check Bank Alfalah for current coupon codes to enhance your shopping experience.