Charles & Keith promo code and coupon - October 2025 - Picodi Philippines

General data about Charles & Keith

CHARLES & KEITH is a distinguished fashion retailer offering a variety of products for sophisticated shoppers. This brand stands out for its unique combination of contemporary design coupled with classic elegance, as reflected in their signature collection, L'INITIAL.

The assortment available includes:

• Shoes: Featuring a diverse range including leather sandals, leather mules, leather pumps, and T-bar mules among others.
• Bags: A selection of stylish options such as the boxy bag, monogram bag, shoulder bag, and the mesh bag.
• Wallets: To complement the bags with a variety of designs and sizes.
• Clothing: Fashion-forward apparel choices for modern looks.
• Sunglasses: Chic eyewear to complete any outfit.
• Jewellery: A curated collection to add a touch of elegance.
• Accessories: Including a mix of fashionable items to enhance any wardrobe.
• Kids: A playful and stylish range for the younger fashion enthusiasts.

Focused on customer satisfaction, CHARLES & KEITH offers:

1. Free Delivery on all orders with a minimum spend requirement.
2. Easy returns within 30 days of receiving an order.
3. Exclusive promotions and collaborations, which include special items like the SS x CHARLES & KEITH Key Chain (subject to availability).

Additionally, they celebrate occasions such as International Women's Day with special collections, and present Most Wanted items highlighting popular trends.

To stay current with the latest fashion news, customers can subscribe to updates. Notably, the Spring 2024 Collection showcases new designs that align with the seasonal aesthetic.

With a customer-oriented approach, the brand features services such as:

• Checking order status.
• Shipping & tracking.
• Returns & exchanges.
• Privilege membership benefits.
• A detailed FAQ section for immediate assistance.

Committed to sustainability and ethical practices, CHARLES & KEITH also highlights their impact programme detailing their initiatives focused on environmental consciousness and social responsibility.

Complaints and returns in Charles & Keith

Returns & Exchanges Policy

• Returns are applicable within 30 days of receiving your order.
• Items must be in original condition with packaging, tags, and tickets attached.
• Free returns for wrong or defective products; other returns incur shipping charges.
• Earrings and foot care accessories are non-returnable for hygiene reasons, unless defective or wrongly delivered.
• All items undergo a final inspection before the return is processed.
• Returns that do not meet the policy will not be accepted and will be returned at the customer's expense.
• If returning an item from an order with a free gift and the order value falls below the qualifying amount, the gift must also be returned.

How to Return an Online Purchase:

1. Log in and submit a return/exchange request via the My Orders section.
2. Pack the return items and the form in original packaging.
3. Send the package via a trackable method to CHARLESKEITH.COM (RETURNS DEPT), CHARLES & KEITH Group Headquarters, Singapore.
4. Notification will be sent by email upon receipt of the returned goods.

Check Return Status:

• Sign in and visit the My Purchases & Returns section to view return status.
• Statuses displayed include created, pending, completed, or rejected.

Refund Process:

• Refunds are issued after the returned item passes quality check.
• It takes up to 14 working days for the refund, except during online sales, where it may take up to 21 working days.
• Refunds will be credited to the original payment method.
• Shipping and handling charges from the initial order are only refunded if the return is due to a defective or wrong item.

Exchanges:

• Exchange is applicable to defective or wrong item(s) within 30 days of receipt.
• Email with the subject title: Exchange Request – Order Number for further assistance.
• Exchanges may be processed as refunds via the original payment method.

How can you pay for an order in Charles & Keith?

Payment Methods at Charles & Keith:

• Credit Cards: Visa, MasterCard, and American Express
• PayPal
• Digital Currencies: Bitcoin, Ethereum, and Tether

Charles & Keith - delivery costs and methods

Order Delivery Options for CHARLES & KEITH PH

• Standard Delivery:
  • Free for orders above ₱5001.
  • ₱500 for orders of ₱5000 and below.
  • Excludes duties and taxes, comes with tracking.
  • Arrival within 6 - 12 working days.
• Express Delivery:
  • ₱2400
  • Includes duties and taxes, comes with tracking.
  • Arrival within 3 - 6 working days. *
• Gift Card Delivery:
  • Delivered via Email.

What promo codes and deals does Charles & Keith offer?

Shoppers seeking stylish accessories at Charles and Keith can revel in a plethora of promo codes ready to significantly reduce their spending. With a variety of promotions, the Charles & Keith is brimming with opportunities to save while indulging in fashion-forward items. Some of the best deals:

• Enjoy up to 50% off by signing up for the newsletter.


• Score up to 30% off on selected sale items.


• Accessorize with designer sunglasses starting from ₱2699.


• Step into new shoes with prices kicking off at ₱1,999.


• Explore new arrivals beginning at just P999.


• Capitalize on free delivery for orders over P5001, a cherry on top for your economical shopping spree courtesy of the store's ongoing promos.

Whether it's the end-of-season sale or the standard reductions, Charles and Keith’s alluring offers ensure that trendsetters can don trendy, high-quality accessories without the weighty price tags.