Focus Point coupon code - November 2025 - Picodi Malaysia

General data about Focus Point

Welcome to Focus Point Online Store, the sought-after destination for eyewear enthusiasts seeking to shop a variety of sunglasses, prescription glasses, contact lenses, and more. With a reputation for quality and style, Focus Point caters to diverse customer needs with a broad selection of optical products.

• Eyewear: Discover a wide range of eyeglasses, sunglasses, swimming goggles, reading glasses, and kids' eyewear, crafted to cater to every individual style and need.
• Contact Lenses: Choose from various wearing schedules like daily disposable, monthly disposable, and bi-weekly disposable. Enhance your vision with lens types including color, clear, astigmatism, and multifocal lenses.
• Online Exclusive: Take advantage of online-only deals and promotions for an added bonus when shopping.
• Tap & Try: Enjoy a virtual try-on experience to find the perfect pair from the comfort of your home.
• Subscription Plan: Subscribe for a hassle-free way to receive your regular supply of contact lenses.

At Focus Point, customer satisfaction is paramount:

• 14 Days Return
• 1 Year Warranty
• Free Delivery
• 100% Authentic products

Don't miss the HOT DEALS section for great offers such as discounts on cash vouchers, frame and lens packages and selected contact lenses from top brands including Bausch & Lomb, Alcon, FreshKon, and Acuvue.

Discover the New Arrivals to stay on top of the latest trends in eyewear, with discounted rates on Blue Ray Protection glasses, Precision 1 contact lenses from Alcon, and other premium products.

For further assistance or inquiries:

• Customer Care: Reach out at (+603) 7880 5520, available Monday to Friday, 9am to 5pm.
• Store Locator: Find the nearest Focus Point store.
• About Us: Learn more about Focus Point and its journey in the optical industry.

Whether looking to refresh your style with the latest eyewear trends or needing to refill your contact lens supply, Focus Point ensures a seamless and satisfying shopping experience.

Stay updated with Focus Point's latest updates and promotions by subscribing to the newsletter.

How to return purchases in Focus Point?

14-DAYS RETURN POLICY

• This return policy is applicable only to items delivered within Malaysia.
• Returns must be made within 14 days from the date of receiving the parcel.
• The return shipping fee is the responsibility of the customer.
• Returns are valid for items that have physical damage, incorrect products, or incomplete products.
• Items will undergo an inspection to confirm their original condition before accepting the return.
• Returns are not allowed for prescription glasses.
• Each customer is allowed a one-time product exchange per transaction.
• There is no exchange or return after 14 days upon receiving the parcel.
• Shipping costs for returned items, except for out of stock and mis-shipment, are the buyer's responsibility.
• The shelf life of contact lenses is 12 months and above.
• Inspection and confirmation of defective items are conducted at HQ warehouse for orders delivered within Malaysia.
• No exchanges allowed for international orders.
• Not responsible for any sales taxes, VAT, duties, or other fees applied by the customs service in the customer's country.
• Right to reject any return items that do not meet the conditions is reserved.
• Cancellation, return, or refund as store credit with an expiry of 1 year from date of purchase.
• Not liable for shipping lost, and discretion lies with Focus Point to replace or decline the return.
• No returns or refunds for discounted items.
• Eyewear orders may take 5-7 workings days for order processing.

HOW TO RETURN AN ORDER?

Please complete the 'Return Form' found on the website. Any returned items without a completed Return Form will not be entertained. Print the form and attach it to the returned items.

Postal Return

• Return order to the management office at Focus Point Holdings Berhad Unit 1, 3, 5 & 7, Jalan PJU 1/37, Dataran Prima, 47301 Petaling Jaya, Selangor.
• Attention to Focus Point E-Commerce Department.
• Ensure returned items are well-packed and sealed. A shipment method that enables tracking is recommended as Focus Point is not responsible for any loss/damage of the returned parcel.

In-Store Return

Alternatively, return orders to any of the following retail stores:

• Kuala Lumpur: Focus Point Mid Valley Megamall, etc.
• Selangor: Focus Point Central I-City, etc.
• Putrajaya: FP IOI City Mall Putrajaya.
• Negeri Sembilan: Focus Point Lifestyle AEON Nilai.
• Perak: Focus Point Ipoh Parade.
• Pulau Pinang: Focus Point Gurney Paragon, etc.
• Johor: Focus Point City Square, etc.

Focus Point - forms of payment

Payment Methods in Focus Point:

• Only Visa and Mastercard, both debit and credit cards are accepted.
• Payments are securely processed by GHL ePayments Sdn Bhd (eGHL).

Subscription Payment Details:

• The first payment is charged immediately upon subscription.
• Subsequent recurring payments are processed on the 10th of every month during the subscription period.

Reward Points:

Information about delivery in Focus Point

Malaysia Delivery (Penisular & East Malaysia)

Location: Focus Point Vision Care Group Sdn Bhd, Unit 1, 3, 5 & 7, Jalan PJU 1/37, Dataran Prima, 47301 Petaling Jaya, Selangor.
Tel: 603 7880 5520

If tracking for an order is required or issues arise, contact is to be made through email to: online@focus-point.com.

What are the existing coupon codes and promotions in Focus Point?

Shop Focus Point offers a variety of coupon codes to help customers save on their purchases.

For those new to the store, Focus Point offers an RM10 discount for newsletter signup, granting a nice saving on your first purchase. Furthermore, new subscribers can benefit from an RM7 off for their initial subscription plan at Focus Point.

Looking to buy more and save? Focus Point has a special deal where you can buy 3 boxes of Lacelle contacts and get 1 box absolutely free. It's a perfect opportunity for contact lens users to stock up and save.

In addition to these savings, Focus Point provides free shipping on orders over RM450 to Singapore, adding more value for international customers. It's clear that Focus Point values both their local and overseas shoppers.

To top it off, a range of coupon codes can be found during special seasonal promotions, such as discounts and freebies with the purchase of Versace eyewear, which unfortunately have already expired, but it highlights the type of deals that Focus Point is known to offer.

By taking advantage of these coupon codes, customers at Focus Point can enjoy significant savings on a wide range of eyewear and contact lens products.

• Customers earn 1 Reward Point for every RM1 spent.
• Points are credited after each successful payment or recurring charge.
  • Shipping fee: RM7 (West Malaysia) & RM15 (East Malaysia).
  • Free shipping for purchases of RM250 & above.
  • Estimated delivery period is within 5 - 7 working days, subject to stock availability.
  • Collection is free of charge.
  • Collection details will be sent via email once the order is ready.
  • Collection times: Monday to Thursday (9.00am to 5.00pm) & Friday (9.00am to 4.00pm).
  • Office is closed on Weekends & Public Holidays.
  • Please refer to the website for overseas shipping rates and estimated delivery times.
  • Additional shipping fees may apply for bulk purchases (above 10 boxes per transaction).
  • RM10 OFF for Newsletter Signup
  • RM7 OFF for New Subscribers
  • Free Shipping on orders above RM450
  • Buy 3 Get 1 Free on Lacelle Contacts