Hoppa promo code - April 2026

General data about Hoppa

Hoppa - how to complete a complaint and make a return?

The policy of complaints and returns at Hoppa is guided by specific terms outlined within the Terms & Conditions of the service. The following information presents a detailed description of the relevant policies:

• Cancellation by customers
  
  • Cancellations must be made through the Hoppa website or app. The refund entitlement depends on the timing of the cancellation:
  • (i) Cancellation charges can vary by supplier; these are available at the time of booking.
  • (ii) If services are not used for any reason and not cancelled through the website or app, no refunds will be provided.
  • (iii) Refunds will be credited to the original form of payment minus any applicable cancellation fees, or a Hoppa credit note can be issued for use on a future booking.
• Amendments
  
  • Booking amendments should be made on the website or app. Changes within 48 hours of service use must be emailed, incurring an administration fee and any additional costs payable before changes are confirmed.
  • Amendments are subject to the supplier's booking conditions, which may include amendment fees in addition to cost increases or payment charges.
  • If the change requested by the customer leads to an increase in price, the customer will be required to pay the difference.
• Booking and Payment Terms
  
  • A legally binding contract is only created upon full payment, which can vary based on the service booked.
  • If incorrect information provided by the customer leads to a cost change for the services, the customer will be liable for the additional cost. Hoppa and/or its supplier may cancel the services without refund to the customer if the increased costs are not paid.
  • A deposit payment option for bookings may be offered; conditions apply regarding cancellation and refund eligibility.
• Complaints
  
  • In the event of a problem during travel, the customer should initially contact the local supplier for resolution.
  • If the issue is not resolved to the customer's satisfaction while traveling, Hoppa can be contacted using the details provided on the E-ticket.
  • Post-trip complaints should be submitted in writing with all supporting documentation to Hoppa. The company will aim for a satisfactory outcome within 14 days of receipt.
  • Complaints must adhere to timelines specified by the supplier's terms. Complaints related to failing to follow terms and conditions or providing incorrect booking information will not be accepted.
• Refund Protect
  
  • Refund Protect may be offered for certain bookings allowing a 100% refund in covered events where the customer or party cannot attend.
  • The decision by Refund Protect is final, and Hoppa is not responsible for Refund Protect's terms or decisions.
• Hoppa Credits
  
  • Hoppa credits may be issued when processing refunds or purchased by customers.
  • Credits can be redeemed against new bookings, subject to expiration dates and cannot be used with low deposit booking options.
  • Credits are non-transferable and must be redeemed by using the associated valid email address.

It is strongly recommended that customers obtain and read the supplier's terms and conditions, cancellation policy, and ensure awareness of all booking and amendment procedures to avoid complications with complaints and refunds.

Hoppa - payment methods

Payment Methods at Hoppa:

• Full Payment Timeframes:
  • At the time of booking
  • No less than 48 hours before the service use by the customer
  • Upon completion of the journey for on-demand services, depending on the options presented at booking confirmation
• Booking Confirmation: After receipt of payment, a booking confirmation and e-tickets are issued via the website, app, and email.
• Deposit Payments:
  • Availability: On selected routes, subject to discretion and exclusivity to online bookings.
  • Process: Displayed on the payment screen if available. Balance deducted automatically from the card used for the initial deposit.
  • Cancellation Policy: Cancelling 48 hours prior to travel results in a 100% deposit loss. Cancelling within 48 hours incurs full booking cost and potential supplier charges.
• Booking Amends and Errors: Inform Hoppa of any errors as soon as possible to avoid cancellation or refund deductions.
• Amendments Payment Policy: Administration fee for changes plus potential increase in charges and supplier fees must be covered prior to amendments.
• Guaranteed Pricing: Price quoted at booking is final, barring errors as per clause 3.5 and additional on-demand service costs after the journey.
• Payment and Refund Methods:
  • To the same payment method and account used for booking.
  • Or issuance of a Hoppa credit note for future bookings.
• Administration Fees: Applicable to booking cancellations.
• Hoppa Credits:
  • Redemption: Against new bookings, reducing the price automatically if booking value equals or surpasses the Hoppa credits.
  • Non-applicability: Cannot be used for low deposit booking options.
  • Expiration: Credits expire at 12 midnight GMT of the provided date without monetary refund.
• Refund Protect: Optional upgrade for 100% booking refund in covered events, in agreement with Refund Protect terms and conditions.

What are the existing promo codes and promotions in Hoppa?

At shop Hoppa, a vast array of promo codes are available for savvy shoppers looking to save on their travel needs. One standout offer from Hoppa includes deposits from just £10 per person, making it much easier for travelers to book airport transfer or car hire without significant upfront costs.

Travelers planning their next big trip can benefit from the Discover Top Destinations Hoppa promo code, where one can explore and plan visits to the most sought-after locations. Additionally, if you're in need of finding the right car for your trip, Hoppa introduces a Find the Best Car for You offer, ensuring every traveler finds a vehicle that fits their specific needs.

• March brings big savings, with Big March Savings promos, allowing travelers to get more for their money.
• Traveling in comfort and safety is also a priority with Discover Vehicle Extras Hoppa promo code at Hoppa.
• Staying informed about the best deals is convenient thanks to the 5% Sign Up to Stay on Top offer.
• Lastly, Hoppa presents an essential travel service with the Buy a COVID Test from £12 Hoppa promo code, addressing health and safety concerns for travelers.

Previous users had the chance to enjoy a generous 25% off Hoppa promo code on all rides and transfers, though these deals have since expired. This demonstrates the range of possible savings when using promo codes at Hoppa, and shoppers are encouraged to keep an eye out for similar future promotions.

Whether you are booking a holiday getaway or managing the logistics of travel for any other reason, promo codes at Hoppa can help you save significantly. From seasonal reductions, such as the Valentine's Sale: 15% OFF and the 10% Off All Worldwide Rides Sale, to special event savings like Black Friday and Cyber Monday discounts, Hoppa endeavors to provide value to every journey.