Pedro promo code - April 2025 - Picodi Hong Kong

General data about Pedro

Welcome to Pedro HK, where style meets quality in the realm of footwear, bags, and accessories.

At Pedro, we offer an exquisite range of products for both men and women, ensuring every customer finds exactly what they need to step out in style.

For Her: Women's collection features the latest trends, from bold and beautiful to classic and timeless designs.

• New Arrivals - Be the first to shop the freshest styles
• Shoes - An extensive selection including boots, pumps, sneakers, flats, and sandals
• Bags - From totes to shoulder bags, find your perfect match
• Accessories - Complete your look with a vast range of wallets, cardholders, and tech-related accessories

For Him: Men's collection is designed to cater to the modern man who values both form and function in their footwear and accessories.

• New Arrivals - Discover the latest in men's fashion
• Shoes - Choose from oxfords, loafers, moccasins, sneakers, and sandals for any occasion
• Bags - Explore a selection of business bags, sling bags, and backpacks
• Accessories - Quality belts, wallets, tech accessories, and more

Exclusive Offers: Shopping with Pedro is now even more rewarding:

• Enjoy a 10% discount on your first purchase
• Access free standard shipping on all orders
• Special discounts for Platinum members

Editor's Picks: The curated selection of standout pieces provides a quick guide to the must-have items in this collection.

• A sophisticated range of Pedro Icon bags for every occasion
• Stylish and functional Pedro Studio shoes, where innovation meets art

Pedro Magazine: Stay updated with the in-house magazine, featuring:

• Exciting collaborations with designers
• Exclusive in-depth looks at new collections
• Insightful stories about fashion, craftsmanship, and more

At Pedro HK, we are committed to providing customers with a seamless and enjoyable shopping experience. Join us in exploring the perfect blend of function, style, and sophistication that Pedro has to offer.

How to return purchases in Pedro?

Returns & Refunds Policy:

• Items must be returned within 30 days of receiving the order.
• Items must be in original condition, with original packaging, tags, and tickets attached.
• Returns are subject to a final inspection before processing.
• Items that do not meet the returns policy may be rejected and returned at the customer's expense.
• If the order qualified for a free Gift With Purchase (GWP) and the return causes the order value to fall below the GWP qualifying amount, the GWP must also be returned, or charges may apply.

To Return a Purchase:

1. Log in to PEDROSHOES.COM and go to My Purchases & Returns to submit a "Return Request".
2. Fill in the return slip, attach it to the items, and pack them in original packaging.
3. For SF Drop-off, visit an S.F. Service Center or Store Location in Hong Kong to drop off the return parcel.
4. For Self Return, send the items back with a preferred courier at customer's own cost.
5. Customers will be notified via email once the return has been processed.

Exchange Policy:

Exchanges are not available for online purchases. Customers must return their purchase for a refund and place a new order.

Refund Process:

• Refunds are processed within 7 - 14 working days after the return is received at the Singapore headquarters.
• The refund will be issued to the original mode of payment.
• Bank processing times vary for the refund to be completed.

Check Return Status:

1. Sign in to the account and go to My Account.
2. View Order Details to see the return status next to the Return Number.

• Status "Created" indicates that the returns request has been received.
• Status "Processing" shows that the return is being processed.
• Status "Refunded" confirms that the items have been refunded.
• Status "Declined" means the return has been rejected.
• Status "Closed" signifies that the return process is complete.

Ineligible Returns:

If a return is deemed ineligible, PEDRO reserves the right to reject it. Re-shipping charges for ineligible returns will be borne by the customer.

Returns & Refunds Terms and Conditions:

• All items must be in brand new condition and will undergo inspection.
• Damage from unique, accidental, or random wear and tear is not covered.
• Products must not be used inappropriately or modified in an unauthorised manner.
• Ineligible items will be rejected and returned at the customer's expense.
• For hygiene reasons, shoe-care products and socks cannot be returned or exchanged.
• All returns will be refunded via the original payment mode.
• Shipping and handling charges are non-refundable.
• Refunds are subject to your bank's processing period.

What are the payment options in Pedro?

Payment Methods

• Accepted Cards:
  • MasterCard
  • Visa
  • American Express
• Alternative Payment:
  • Paypal
• Charge Process:

  All credit/debit card information is directly transacted in a secure fashion to the payment gateway providers, CyberSource or PayPal.

• Security Measures:

  Shop Pedro employs security measures to safeguard payment details, and all credit card information is securely encrypted and stored with the payment gateway Cybersource, a subsidiary company of VISA Inc. For additional security, customers have the option to remove any stored credit cards under ‘My Saved Cards’ after signing into their account.

• Online Security Fraud Screening:

  Shop Pedro conducts fraud prevention screening to protect customers from unauthorized or fraudulent transactions.

Additional Information:

• For payments made using a debit card, both Authorisation and Settlement records will appear on the bank statement. However, only one single charge will be made.
• Any administrative charges for overseas transactions by the issuing bank are not within the control of Shop Pedro.

Conditions and methods of delivery in Pedro

Delivery Options and Rates for Hong Kong SAR:

• Standard Delivery: Free of charge, includes duties and taxes, with tracking, and delivers within 4 - 6 working days.
• Express Delivery: Costs HK$200, includes duties and taxes, with tracking, and delivers within 2 - 4 working days.

Please note: All orders are shipped out from Singapore. Working days refer to Mondays to Fridays, excluding Saturdays, Sundays, and Public Holidays in Singapore. Orders placed and confirmed by 0900 hours (GMT+8) are processed on the same day. Orders placed after 0900 hours (GMT+8) on Fridays, Saturdays, or Sundays are processed on the next working day. Delivery may take longer during sale events. Additionally, orders containing restricted materials may be denied delivery due to regulatory restrictions at the delivery destination.

List of Public Holidays in Singapore for 2024:

1. New Year’s Day - 1 Jan
2. Chinese New Year - 10 – 12 Feb
3. Good Friday - 29 Mar
4. Christmas Day - 25 Dec

Deliveries are made Monday through Friday and may require a signature. The expected delivery date/time is an approximation and may be affected by shipping restrictions, payment authorization, online security checks, and stock availability.

Order Tracking: Sign in to your account to view My Purchases & Returns under My Account for order tracking. For guest checkout, track your order with the tracking number provided in your shipment confirmation email. Contact customer service at customers@pedroshoes.com for assistance.

If the shipping address is incorrect or incomplete, the package will be returned to the sender. Ensure to provide the correct and a complete address including the selection of the correct location in the shipping address field.

Failed Delivery: For Standard delivery, most delivery agents will make two attempts to deliver a parcel and may require a signature. If the package is not received by the expected delivery date, please track your order for updates. If it is returned to the sender, you will be responsible for additional shipping charges.

Shipping Destinations: PEDRO ships to various destinations in Asia, Europe, the Middle East, North America, and Oceania. All orders are shipped from Singapore, except when an official online store is available in the location such as Cambodia, China, or Indonesia.

• Asia (including Cambodia*, China*, Indonesia*, Brunei, Hong Kong SAR, Macau SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand)
• Europe (including Austria, Belgium, Bulgaria, and more)
• Middle East (including Kuwait, Oman, Qatar, United Arab Emirates)
• North America (including Canada, United States of America)
• Oceania (including Australia, New Zealand)

Hotel deliveries are accepted but limited to the Hotel Reception. Deliveries to PO Box, military or protected areas are not accepted.

If your location is not in the list of delivery destinations, online shopping might not be available. Subscribe to the newsletter for updates on shopping availability in your location.

Duties & Taxes: Customers will not be required to pay for any duties and taxes as these are absorbed by PEDROSHOES.COM. For returns, customers are responsible for all taxes and/or duties imposed by customs authorities.

Tax refunds are not available for purchases made at PEDROSHOES.COM.

What promo codes and promotions are available in Pedro?

Shop Pedro is generously offering a variety of promo codes to help shoppers save on their purchases. For instance, those new to the store can take advantage of a 10% off on their first order when they use the exclusive promo code Pedro at checkout. This is an excellent opportunity to enjoy savings right from the start!

Moreover, Pedro has seasonal promotions such as a significant up to 60% off on sale items for both men and women, no promo codes needed. These sales include a range of products like footwear, bags, and cardholders, allowing customers to obtain high-quality items at remarkably reduced prices.

• For men's items, grab the up to 60% off promo code Pedro under the Pedro Sale section.
• Women can also enjoy up to 60% off on selected items by utilizing the ongoing promo code Pedro from the Pedro Sale collection.
• Stay informed about upcoming promotions and secure up to 60% off sales by signing up for Pedro's newsletter. No promo codes necessary!
• Shoppers also benefit from free standard delivery on all orders, a deal that can be availed without the need for a promo code Pedro.

If you're looking to keep up with the new trends, Pedro encourages shoppers to explore new women's arrivals with an exciting Pedro Offer, making it easier to refresh your wardrobe for the spring season.

To make the most out of your shopping experience, remember that these promo codes and offers are typically time-sensitive, so it's advisable to act quickly and check the validity to ensure you don't miss out on any fantastic deals.