Roots promo code - April 2025 - Picodi Canada

Data about Roots

Roots is a well-established store known for its comprehensive selection of premium casual wear, leather goods, and accessories. The following details provide an insight into what customers can expect while shopping at Roots.

• Apparel:

  The clothing line at Roots is designed with a focus on comfort and durability. The collection often features:

  • Comfortable sweatshirts and sweatpants known for their superior softness.
  • High-quality t-shirts and polos available in a variety of colors and styles.
  • Outerwear such as jackets and coats made with materials that provide warmth and protection.
  • Versatile dresses and skirts suitable for both casual and slightly more formal occasions.
• Leather Goods:

  Roots boasts a fine assortment of leather products, which include:

  • Handcrafted leather bags, backpacks, and wallets.
  • Durable belts and footwear constructed from high-grade leather.
  • Luxurious leather jackets that combine style with functionality.
• Accessories:

  To complement the apparel and leather goods, the store offers a selection of accessories such as:

  • Beanies, hats, and scarves crafted from quality materials.
  • Roots branded water bottles, perfect for staying hydrated on the go.
  • Stylish socks that ensure both comfort and a fashionable look.

Each product at Roots is made with a commitment to quality, showcasing the brand's dedication to delivering goods that stand the test of time.

Roots - how to complete a complaint and make a return?

Exchange and Return Policy

Roots will gladly exchange or refund qualified items purchased up to 30 days after the purchase date with an original receipt. Items must be in their original state: unwashed, unworn, unaltered and must have all tickets attached. Not applicable on final sale items.

FINAL SALE MERCHANDISE - No refunds, credits or exchanges on the following:

• Any items ending in $0.87 or $0.98
• Any sale item included in an additional percentage off promotion
• Custom or personalized orders
• Gift cards
• Jewellery
• Swimwear
• Limited edition
• Masks
• Charitable items

Online purchases made on Roots.com or Shipped from Store merchandise may be returned by mail with an original receipt within 30 days after receiving the package. Exchanges by mail are not currently processed. Items returned to a Roots store location must be done within 30 days of reopening, with all returned merchandise being refunded in the original form of payment.

Merchandise originally paid for by alternate tenders (i.e. Gift Certificates etc.) other than cash, debit, or credit card will receive an exchange or refund in the form of a store credit onto a Roots Gift Card. Cash will not be issued.

All returns and price adjustments are subject to validation and approval at Roots' discretion. To protect customers from fraudulent activity, Roots reserves the right to request valid photo ID for the purposes of validating customer information when processing a return or exchange.

For more information, please contact the Customer Service Team locally at 647-799-2694 or toll free at 1-888-30-ROOTS (76687).

HOW TO RETURN OR EXCHANGE IN-STORE PURCHASES
Qualifying in-store purchased items can be returned or exchanged up to 30 days after the original purchase date with proof of purchase and if they are in their original state: unwashed, unworn, unaltered and have all tickets attached. Returns of items purchased in a Roots Store location cannot be processed by mail.

HOW TO RETURN ONLINE OR SHIPPED PURCHASES

• RETURN TO A ROOTS STORE: Purchases made on Roots.com or orders placed in a Roots location and shipped can be returned or exchanged at a Roots store in Canada or the US within 30 days of received shipment, with a valid order number or confirmation email.
• RETURN BY MAIL: Online or shipped purchases must be initiated for return by mail within 30 days of received shipment.

  HOW TO RETURN A GIFT

  • With Original Receipt: Refund to the original method of payment.
  • With Gift Receipt: Exchange or store credit for the value paid onto a Roots Gift Card, within 30 days of purchase. Cash is not issued.
  • Without Receipt: Contact the Customer Service Team for more information.

  REFUNDS FOR ORDERS PLACED WITH CREDIT CARD, ROOTS GIFT CARD, PAYPAL, APPLE PAY, MASTERPASS, VISA CHECKOUT, OR HAPPY CARDS

  • Credit to the original method of payment and for Roots Gift Card purchases onto a new gift card will occur upon processing.
  • Refunds to PayPal, ApplePay, MasterPass, VISA Checkout will go back to the respective account.

  PRICE ADJUSTMENTS
  A one-time price adjustment on items purchased at regular price is possible within 7 days of purchase, subject to certain promotion terms. Adjustments will be made to the original method of payment. Face masks are not eligible for price adjustments.

  Roots - payment methods

  Methods of Payment

  • MasterCard
  • Visa
  • American Express
  • PayPal
  • Happy Cards
  • Roots Gift Card (up to five gift cards can be used for a purchase)
  • AfterPay

  For information on AfterPay, additional guidance is provided on the website.

  The following forms of payment are not accepted:

  • Store credit notes
  • Personal cheques

  Gift Cards cannot be redeemed in combination with the following eWallets:

  • Afterpay
  • PayPal
  • Visa Checkout
  • Masterpass

  Happy Cards

  Happy Cards offer more choice and flexibility, with no fee, redeemable at all Roots locations and online. They are featured on:

  • Happy Student prepaid cards
  • Happy Her prepaid cards

  How to Use Online and Check the Balance:

  1. Select CREDIT as the payment method.
  2. Enter the 16-Digit Card number in the credit card field.
  3. For billing address, use the shipping address.
  4. To cover balances exceeding the card's value, a Gift Card or eGift Card is required.
  5. The Card is redeemable only at merchants featured on the card's face.
  6. No fee is associated with the card.
  7. To check the balance, call 1 866-907-0850.
  8. Funds on the cards do not expire. For cards past the valid thru date, a no-cost replacement card can be obtained by calling the number provided.
  9. Happy Cards cannot be reloaded and are not replaceable if lost or stolen.
  10. Refunds on purchases made with a Happy Card are credited back to the same card.

  Conditions and methods of delivery in Roots

  Shipping and Handling at Roots

  Roots.com Canada offers shipping services to addresses within Canada. For international orders, customers are directed to visit the roots.com/us website.

  With a focus on the health and safety of employees and customers, all orders are processed with great care. Once the shipping confirmation is received, it includes a unique shipment tracking link. This link allows customers to track shipping time for their packages.

  Canada Shipping Rates

  • Standard Shipping:
    • Shipping Fee for orders under $70: $9
    • Shipping Fee for orders over $70: $0
    • Ships Within: 1-2 Business Days
    • Delivers Within: 1-7 Business Days
  • Express Shipping:
    • Shipping Fee: $18
    • Ships Within: 1-2 Business Days
    • Delivers Within: 1-4 Business Days

  Order Fulfillment

  Standard Delivery: In-stock orders with credit card authorization completed before noon Eastern Time on a business day, may be shipped the same day. Other orders are dispatched the next business day.

  Express Delivery: Similar to standard delivery, the orders may also be shipped on the same day if the credit card is authorized before noon Eastern Time on a business day. Otherwise, they are sent out the next business day.

  Separate Shipping: In instances where items are fulfilled from more than one location, separate shipments may occur. However, customers are only charged once for shipping. Charges for each item shipped are applied as they are dispatched, but the total shipping charge remains as originally stated at the time of order placement.

  Orders may be shipped by the following carriers within Canada:

  • Canada Post
  • FedEx
  • Swyft
  • Purolator
  • Tforce

  Roots promo codes - what types are there?

  Shopping at Roots offers customers a plethora of savings through compelling sales and promo codes. These benefits are designed to provide value while enhancing the shopping experience. For savvy shoppers looking to embrace the coziness of the season, Roots includes an enticing offer where subscribing to the newsletter grants a $10 discount—this special promo code is only available to new subscribers.

  Emphasizing the variety of promo codes available at Roots, deals such as up to 50% off on new markdowns during a Roots sale highlight the chance to snag high-quality items at reduced prices. Furthermore, Roots extends an opportunity to stock up on essential pieces with up to 30% off women's sweaters and a selection of sweatpants, sweatshirts, and hoodies starting at CA$40.

  Shoppers interested in Roots promo code specials can take advantage of free shipping on orders of $70 & over, ensuring a convenient and cost-effective shopping trip. To summarize the convenience and value offered:

  • Enjoy a $10 discount by subscribing to the Roots newsletter via a special promo code.
  • Discover up to 50% off on recently discounted styles at the Roots sale.
  • Save up to 50% on select items during the Roots Canada Sale through Roots promo code.
  • Browse and purchase cozy women's sweaters with up to 30% off using Roots promo code.
  • Experience comfort starting at CA$40 with quality sweat essentials at Roots.

  Such promo codes unveil the potential for extraordinary savings while indulging in high-quality attire and accessories at Roots.