Jurlique discount code - May 2025 - Picodi Australia

General information about Jurlique

Jurlique is a natural skincare brand from Australia, renowned for its holistic approach to beauty and commitment to sustainability. Established for over 35 years, Jurlique grows its own botanicals in the Adelaide Hills, utilizing the purest methods to extract their essences. The brand prides itself on its unique Bio-Intrinsic™ process, ensuring the vitality of these extracts is captured for maximum benefit to the skin.

The product range is extensive and catered to various skincare needs:

By Category: Shoppers can explore skincare options ranging from cleansers, eye care, face oils, masks and exfoliators, to mist and essences, moisturisers, serums, and sunscreen.

By Collection: Jurlique features several distinct collections, including Aloe Vera, Calendula, Herbal Recovery, Nutri-Define, Purely Age-Defying, and Rare Rose.

By Concern: Products target specific skin concerns such as signs of ageing, dull and uneven skin tone, dry and dehydrated skin, and sensitive skin. Additionally, Jurlique offers aromatherapy, body moisturisers, body oils, hair care, hand care, and shower gels under its body care category.

Jurlique - how to complete a complaint and make a return?

Jurlique Australia provides a comprehensive returns and exchanges policy for its products, ensuring that customers can shop with confidence. Consumers have up to 30 days from the date of receipt to return or exchange their purchase, subject to certain conditions.

If a product is unused and unopened, a full refund or exchange is offered, and the original method of payment will be used for the refund. It is essential to provide proof of purchase when returning an item. However, no refunds or exchanges are provided for change of mind on used or opened products.

Gift vouchers and promotional items cannot be exchanged or refunded. Should a customer not be satisfied with their order, the customer is encouraged to reach out, and Jurlique will try to assist where possible.

In the case of an allergic reaction, customers are advised to take a photo of the reaction, discontinue use of the product, and contact Jurlique. If less than 30% of the product has been used, a refund or exchange can be provided.

For products purchased at Jurlique locations within David Jones or Myer, the returns policy of David Jones or Myer respectively applies. Returns must again be accompanied by proof of purchase.

At the Birkenhead Point Brand Outlet, change of mind refunds or exchanges on products are not provided. Refunds or replacements are only offered for faulty products and under conditions mandated by the Australian Consumer Law, with the presentation of proof of purchase.

The Australian Consumer Law affords additional rights to consumers, including guarantees that products will be of acceptable quality. Jurlique's change of mind returns policy operates alongside and does not restrict consumers' rights under the Australian Consumer Law. If a product is faulty or arrived damaged, consumers are to contact Jurlique's Customer Care Team with a detailed description and photo of the issue for further assistance.

Returns of online orders within Australia are free. Online orders cannot be returned or exchanged in-store. Customers should contact the Customer Service team, provide the order number and product details to be returned, and follow the provided instructions. This includes using the Australia Post Returns Portal to generate a prepaid return label, attaching it securely to the parcel, and dropping it off at any Post Office or a red street posting box.

In-store purchases must be returned at any Jurlique standalone store, excluding Birkenhead Point Brand Outlet. These in-store returns are not eligible for online return or exchange.

Online refunds and exchanges typically process within 3 business days after receipt of the returned order, though the time required for funds to appear in the customer's account may vary between 7-10 business days, depending on the payment method. Additional information requests from Jurlique regarding the refund/exchange can affect processing times. For in-store exchanges and returns, the refund initiation is immediate, with credit or debit card refunds taking up to 5 business days to process by the customer's bank.

For any issues with wrong or damaged online order deliveries, customers should promptly contact Jurlique for the appropriate refund or replacement instructions, supplying the order number, full name, and contact details.

What payment methods are available in Jurlique?

Jurlique accepts the following payment methods for online purchases:

1. Major credit cards, including American Express, Discover, Mastercard, and Visa. When using a credit card, the billing name and address must match the credit card information used for payment.
2. PayPal as an online payment option, with customers being redirected to the official PayPal site to complete their payment.
3. AfterPay service which allows customers to make a purchase and pay for it in installments.
4. Online gift vouchers, allowing either full or partial payment for items.

All prices on the website include GST.

Delivery costs in Jurlique

Jurlique offers different methods for order delivery within Australia and to New Zealand:

• Free Standard Shipping within Australia on orders over $50 (subject to discounts).
• Standard Delivery fee of $10 for orders under $50 within Australia.
• Express Post shipping available in Australia for a fee of $15.
• Shipping to New Zealand costs $16 NZD via Express Service (excluding Hand Sanitiser).
• Dispatch occurs within 24-48 business hours of placing the order.
• Standard Delivery expected to arrive in 3-7 business days within Australia.
• Tracking available through the FREE Australia Post application or within the customer’s account under “My Orders”.
• International delivery only to selected countries through respective online stores.

What are the existing Jurlique discount codes?

Customers looking for natural skincare can take advantage of various offers and discount code at the discount code Jurlique. For instance, during the January 2024 promotions, there are several attractive deals available:

• A summer sale offering up to 30% off on select items, allowing customers to enjoy the benefits of premium skincare products without paying the full price.


• With every purchase, you can receive 3 complimentary samples, enriching the shopping experience and providing an opportunity to try new products.


• January brings big discounts, with special, verified offers helping shoppers save on their Jurlique favorites.


• Gifts and sets are available from as low as $29, offering curated skincare options that cater to different needs and preferences.

All these deals present an excellent opportunity to save while indulging in the luxury of Jurlique's product range. While some discount code might not be necessary for certain promotions, shrewd customers should always look for a discount code to enhance their savings at discount code Jurlique.