JSelect promo code - September 2024 - Picodi Hong Kong

Data about JSelect

JSelect is a premium retailer specializing in electronic goods, appliances, and lifestyle products for the home. The store features an impressive range of high-quality brands and ensures customers can find products to enhance their daily living experience. Below is a detailed overview of the selection and services offered by JSelect.

• Brands: JSelect carries products from esteemed brands such as Dyson, ghd, Philips, and Bruno, amongst many others.
• Product Categories: The store offers a wide variety of categories catering to different needs including:
1. Comfort Home Essentials
2. Premium Kitchenware
3. Health and Beauty products
4. Trendy Lifestyle gadgets and accessories
5. Fashionable Jewelry items
• Popular Products: Among the extensive range, some of the product types you can find are:
1. Home Comfort Appliances like air purifiers, heaters, and dehumidifiers
2. Kitchen Appliances including coffee machines and all-in-one cookers
3. Personal Care items such as hair dryers and electric shavers
4. Lifestyle Products like smartwatches and digital cameras
• Customer Service: JSelect offers robust customer service with a dedicated hotline: +852 2926 2300 for any inquiries or support.
• Convenience Services:
1. Free shipping in Hong Kong and Macau on orders over HK$1,000
2. Free pick-up service at JSelect stores for any online purchase
3. 7-day free exchange policy
• Promotions: The store frequently offers discounts and promotions such as season sales and time-limited offers across various brands and products.
• Membership: Customers can register for an account to enjoy strategic alliances and employee discounts.

To stay updated with the latest arrival of products and promotional offers, customers can follow JSelect on social platforms like Facebook, Instagram, and YouTube. Moreover, the JSelect website provides an immersive shopping experience with detailed product descriptions and high-quality images, enhancing the decision-making process for shoppers.

How to return purchases in JSelect?

Complaints and Returns Policy at J SELECT

Last updated: October 21, 2021

Returns and exchanges are applicable under the following conditions:

• Quality issues

Application for returns within 7 days post-delivery (excluding Apple products)

• Product confirmed to have a factory quality issue
• Exchanges can only be made for the same model and color
• If the product has been discontinued/out of stock or is an OUTLET item, J SELECT will provide a refund for the amount of the relevant product
• Returns or exchanges are not accepted if the damage is caused by improper usage or human-inflicted damages
• Due to hygiene reasons, personal care products, food, health products, earphones, and watches are non-returnable/non-exchangeable
• Returns without the required proof of documents are not accepted (please refer to "Required Documents for Application" below)
• Certain products require an inspection report approved by the agent, including but not limited to brands such as Nintendo, Samsung, and XiaoMi
• All Apple products are not eligible for any refund or exchange requests. Customers can visit an authorized Apple service provider for warranty and repair services with the sales invoice issued by J SELECT. Authorized service providers reserve the final decision in case of disputes
• For all Samsung home appliance product refund or exchange requests, please refer to the "More Information" section on the product page

Required Documents for Application:

• Photos and videos showing the product quality issue
• Product packaging must be undamaged
• All complete accessories and instruction manuals included in the product packaging
• Unfilled product warranty card
• Order receipt
• Delivery invoice

Application Process:

• Send an exchange request email detailing the product quality issue to cs@jselect.com
• For products purchased from the J SELECT online store or third-party platforms, J SELECT will arrange logistics to return/exchange the product, or customers can visit a J SELECT store for processing. If visiting a J SELECT store, please bring the 'approval for exchange' email issued by customer service
• For products purchased at a J SELECT store, please process the return/exchange in person at a J SELECT store

Remarks:

• The above return and refund policy applies to orders from the J SELECT online store and physical stores
• Customers can call the customer service hotline at 2926 2300 (Monday 9 am to 6 pm, Saturday 9 am to 6 pm)
• Customers can call the customer service hotline or send an email to cs@jselect.com to apply for order cancellation before receiving the delivery email/phone notification
• The service fee for order cancellation is 4% of the total order amount or HK$300, whichever is higher
• In case of disputes, J SELECT reserves the final right to make decisions

JSelect - available payment methods

JSelect offers a multitude of payment options to cater to a wide range of customer preferences. Each payment method is designed to provide a seamless and secure transaction experience. Detailed below are the specifics of each available payment method.

• JSelect accepts several major credit cards, including Visa, MasterCard, American Express, and Union Pay.
• Customers can also opt for electronic payment methods such as Alipay, Alipay Hong Kong, WeChat Pay, and Octopus Card.
• All prices and payments on the JSelect platform are processed in Hong Kong Dollars (HKD).
• The maximum amount per transaction is capped at HKD $100,000.

When customers place an order using the aforementioned credit cards or electronic payment methods at JSelect's online store, it implies that the customer confirms personal ownership of the account, or has obtained authorization from the rightful owner to use it. JSelect holds no responsibility for any delivery delays or non-delivery if the issuing bank or electronic payment platform declines payment authorization.

The processing of credit card payments is handled by a service provider appointed by JSelect. Payment details are secured with 256-bit Extended Validation Certificates SSL transaction encryption technology, which securely transmits payment information to the banking institutions, card, and payment companies.

Moreover, the service provider supports CVV/CVC verification and additional security measures such as Visa 3-D Secure authentication (Verified by VISA) and MasterCard SecureCode, which furnish an added layer of transactional security.

Upon receiving the full payment for the order (including any additional charges), JSelect will arrange the delivery or self-collection of the products/services.

All online orders are subject to acceptance by JSelect and depend on stock availability as determined solely by JSelect. Customers will receive a final purchase receipt upon the delivery (either by shipping or in-store collection)

Delivery costs in JSelect

Delivery Regions*

• Asia
• North America
• Europe
• Oceania

Note: Additional fees or taxes are not included in the overseas order shipping fees. Final shipping fees will be updated based on the chosen delivery method.

Shipping Fees

In Hong Kong,

• For orders under $1,000* - $100 shipping fee applies.
• For orders $1,000* or above - Free shipping.

In Macau,

• For orders under $1,000* - $100 shipping fee applies.
• For orders $1,000* or above - Free shipping.

*Order amounts are calculated after discounts and in HKD$ (Hong Kong Dollars).

Unable to Delivers to PO Boxes

Please note that deliveries cannot be made to PO Boxes. A valid non-PO Box delivery address must be provided.

Note: Additional delivery services such as those for buildings without elevators, items that cannot fit into elevators, or delivery requiring stair carrying will incur additional handling charges. Please contact customer service before placing an order for accurate additional delivery fees.

J SELECT Store & SF Station Self Pick-Up Options

• J SELECT Store - Free of charge for self pick-up.
• SF Station - Customers will be notified via SMS for collection when the order arrives.

Note: When ordering multiple items, additional time may be required to consolidate the products before delivering or making them available for self pick-up, approximately 6-9 working days.

Tracking Delivery Status

• Your order will be delivered by Jetco Logistics or SF Express.
• For orders dispatched via Jetco Logistics and scheduled for delivery, please call the Jetco Logistics tracking hotline at 2923 8628. For unscheduled deliveries, contact customer service at 2926 2300.
• For SF Express/SF Station self-pick-up orders, use the SF Express official website to track the delivery or call SF Express customer service at 2730 0273.

Note: Additional shipping fees for re-delivery will be charged if the order is returned due to incorrect address, PO Box, hotel address, inability to deliver, refusal to provide an ID copy, non-compliance with customs policies, or recipient's refusal of the package. Previous shipping fees will not be refunded.

Delivery Timeframes

• Hong Kong - 2 to 5 days
• Macau - 3 to 5 days
• Other Regions - Please refer to the relevant delivery methods and times listed on the checkout page

Note: All times are based on Hong Kong business days and exclude pre-order products, product installation services, and J SELECT store self-pick-up orders. For products needing to be consolidated for delivery to a J SELECT store, delivery time may be longer. Refer to the 'J SELECT Store & SF Station Self Pick-Up' section for more details.

What promo codes and promotions are available in JSelect?

JSelect offers a variety of exciting promotions and promo codes to help customers save money on their purchases. For example, new subscribers to the JSelect newsletter can receive a HK$100 voucher, which acts as one of the promo code JSelect, providing a significant saving on their first purchase. Additionally, there are seasonal sales such as the Seasonal Money Savers, which bring various discounts on products without the need for any promo codes.

Moreover, customers can enjoy up to 50% off on multiple brands and products during specific KeyWORDMAX JSelect promotions. There are also exclusive JSelect offers that reward customers for actions such as creating an account, where they can get HK$100 off when they spend at least HK$1000.

Specific deals on electronics are abundant, with up to 53% off selected Sony products, demonstrating how useful promo code JSelect can be for tech enthusiasts looking to save. It's always a good idea to check for the latest promo codes to secure the best deals when shopping at JSelect. On top of these discounts, customers can take advantage of free delivery for orders over $500, increasing the overall value gained from promo codes at JSelect.

Overall, by strategically utilizing various promo codes and offers provided by JSelect, customers can enjoy substantial savings on a wide range of quality products.