PUMA promo code - April 2025 - Picodi Canada

General information about PUMA

PUMA is a dynamic and versatile brand offering a wide range of sportswear and fashion for various lifestyles and sports. Catering to Men, Women, and Kids, the brand ensures that all customers have access to the latest trends and technologies in athletic and casual wear.

The Women’s category includes:

• New Arrivals for the latest in fashion and performance wear.
• A dedicated Spring Shop selection.
• A variety of Shoes such as Classics, Suede, Lifestyle, and Performance categories including Training & Gym, Running, and Basketball.
• Clothing options ranging from Classics, Hoodies & Sweatshirts to Performance-oriented apparel like Bras and Leggings.
• Essential Accessories including Bags & Backpacks, Hats, and Sports Equipment.

For Men, PUMA offers:

• A selection of Sale Items and Best Sellers.
• Shoe collections featuring Classics, Suede, and Performance geared for Sports like Running and Soccer.
• Diverse Clothing choices from T-Shirts & Tops to Team Jerseys and Outerwear.
• Accessories like Face Masks, Gaiters, Socks & Underwear, and Sports Equipment.

Kids’ apparel and footwear include:

• New Arrivals for the most current selections.
• Variety in Shoes with Classics and Lifestyle options suitable for both Boys and Girls.
• Clothing selections such as Hoodies, Pants & Shorts, and T-Shirts.

Collaborations form an exciting part of PUMA’s offerings, featuring unique partnerships such as:

• FENTY x PUMA known for blending high fashion with sport.
• SELECT Collaborations with brands like PLEASURES and JOSHUA VIDES FOR SCUDERIA FERRARI.
• Limited collections like CHEETOS® and Melo.

In the realm of Sport, PUMA presents:

• Specialized shops for Basketball, featuring collections for everyday wear and performance on the court.
• Running gear tailored for a variety of conditions, including Trail and Race Day.
• Training apparel which includes Yoga-specific wear.
• Motorsport categories embracing teams such as Scuderia Ferrari and BMW M Motorsport.
• A comprehensive Soccer shop featuring clubs like Manchester City and AC Milan.

Moreover, PUMA provides practical customer service with a detailed Support section:

• Contact Us
• FAQ
• Shipping and Delivery
• Return Policy

Committed to sustainability and social responsibility, PUMA is transparent about its supply chain and encourages customers to join in the sustainability journey through initiatives like #REFORM. The company also values community and investor relations, providing regular corporate news and updates.

To stay in touch with PUMA and explore more, customers can follow the brand on various social media platforms including YouTube, Twitter, Pinterest, Instagram, and Facebook.

Complaints and returns in PUMA

Returns and exchanges on PUMA products are straightforward processes for My Account members as well as guests. Please see the return policy detailed below.

• My Account Members:
  1. Navigate to My Account and log in.
  2. Under Order History, select 'view'.
  3. Choose the order to return items from and click 'Initiate Return'.
  4. If an item is not eligible for return, the 'Initiate Return' button will not appear.
  5. Select the items for return and confirm.
  6. Enter return details and any additional feedback in the 'Return & Refund' section.
  7. Review and confirm the information and select 'Place Return'.
  8. Print the prepaid FedEx Return Label immediately or use the email link to print later.
  9. Complete the return as per the provided instructions.


• Guests:
  1. Access the Returns Portal directly or via 'Initiate Return' next to the cart icon.
  2. Provide the order number, email address, and postal code related to the purchase.
  3. Follow similar steps as account members from selecting items to returning.
  4. Note that free online returns are only available for orders placed on ca.puma.com.


• Refunds:

  Refunds are issued to the original form of payment, while purchases with a PUMA Gift Card result in a new E-Gift Card for the refund amount. Processing begins within 24 hours of the package being scanned by the carrier, and financial institution timelines apply before the refund reflects. Returns not initiated through ca.puma.com might take 2-4 weeks to process.



• Exceptions:

  Returns are not accepted for gift cards, customized products, and bodywear, except in the event of manufacturing defects. Some product launches and exclusives, including PUMA x LAMELO BALL and FENTY x PUMA Shoes, must be returned within 15 days.



• Returns to PUMA Retail Stores:

  Items from puma.com can be returned at any PUMA store. Original payment and the Order Confirmation Email are required for the refund.



• Exchanges:

  Direct exchanges are unavailable. For an exchange, one must return the item and place a new order. A pre-paid shipping label for returns and free standard shipping for the new order are provided upon contact with Customer Service.



• Contact for Assistance:

  Email: customerservice.ca@puma.com
  Phone Number: 1-888-565-PUMA (7862), available 7 AM - MIDNIGHT ET, seven days a week.
  Live Chat: Available 7 AM – MIDNIGHT ET, seven days a week.

How can you pay for an order in PUMA?

Payment Options

For convenience, several payment methods are accepted:

Card issuers are contacted for pre-authorization of the order amount, and charges are made only after order shipment.

• Credit and debit cards including:
  1. Visa
  2. Mastercard
  3. American Express
  4. Discover
• Afterpay:

  A service that allows splitting the order total into four interest-free payments. The first payment is at checkout, with the rest every two weeks. Afterpay is usable for orders with a $35 minimum. New users must create an Afterpay account and provide payment details, while returning users simply log in. Following verification, the PUMA website processes the order.

• Apple Pay:

  Offers a quicker and secure payment method using Visa, MasterCard, or American Express cards linked to Apple Pay. This option is available on Apple devices and must be selected at checkout. Prior to confirmation, all promotional codes or gift card credits should be applied.

• PayPal:

  Allows payment with credit or debit cards, bank account, or PayPal balance without disclosing credit card or bank numbers to merchants. For assistance, PayPal Customer Service is available.

• Google Pay:

  Enables quicker online shopping through a securely stored credit card. Google Pay does not require card info entry with every purchase. Select the Google Pay button during checkout, confirm the payment method and shipping address, and then tap "Pay".

• PUMA Gift Cards:

  Can be redeemed online following the instructions provided on the PUMA Gift Card FAQ page.

For any required assistance regarding payment methods, customer service can be reached at:

• Email: customerservice.ca@puma.com
• Phone Number: 1-888-565-PUMA (7862)
• Live Chat: Available from 7AM to MIDNIGHT ET, 7 days a week

What are the delivery costs and methods in PUMA?

Shipping Methods and Rates:

• Standard: Orders under $75 - $8.00
• Expedited: $18.00 for all orders
• Next Business Day: $25.00 for all orders

Direct Signature Required:
To ensure the safe delivery of packages, a signature may be required at the time of delivery for larger orders or higher priced items. Confirmation if a signature will be required is provided after placing an order. Delivery is made to the address on the mailing label, therefore a signature from anyone at the delivery address is acceptable. Unfortunately, change of address or signatures on the delivery door tag are not accepted.

Should the initial delivery attempt be missed, the carrier will attempt delivery two more times.

Additional Information:

• Do not ship to Northwest, Nunavut, and Yukon Territories.
• To qualify for free shipping, the pretax total must exceed the required minimum amount.
• Delivery on Saturday and Sunday is not available.
• Orders are processed and shipped Monday-Friday, excluding holidays.
• Next Business Day orders made post 12pm EST will be shipped the subsequent business day.
• Shipping options may differ based on the delivery address.
• Not responsible for damage or loss of goods that occurs post delivery to the shipping address provided during checkout. This includes deliveries to Freight Forwarders on orders in the US and CA.
• If ordering multiple items, be prepared to receive multiple deliveries. Each shipment will come with its own shipping confirmation email, so it will be clear what and when to expect each delivery.

PUMA promo codes - what types are there?

PUMA offers a variety of promo codes that enable shoppers to save on their favorite items. Currently, PUMA is providing a 10% off promo codes for customers who sign up for their newsletter. This allows for instant savings on the next order, making it a great incentive for new customers to join the PUMA family.

In addition to the sign-up offer, there is a special promotion where customers can get up to 40% off on Puma Outlet items. This includes a broad range of products where no promo codes are needed to take advantage of the sale.

Furthermore, PUMA is offering classic models such as Suede, Roma, and Clyde starting at just $39.99. For students, there is an extra perk as PUMA has the promo code that takes 10% off their order upon verification through UNiDAYS.

Free shipping is yet another great deal offered by the PUMA promo code, where orders over $50 are shipped without additional charges, making online shopping even more convenient.

• Sign-up Discount: Get 10% off with newsletter promo codes
• Outlet Savings: Up to 40% off with Puma Outlet deals
• Classic Sneakers: Shop evergreens starting at $39.99
• Student Offer: 10% OFF with student promo codes
• Free Shipping: For orders exceeding $50
• Seasonal Sale: Save big during the Deal Of Month promotion