Hotels.com promo codes - September 2026 - Picodi Canada

Data about Hotels.com

Hotels.com is an extensive online accommodation booking website, offering a wide array of lodging options. Ranging from international chains and all-inclusive resorts to local favorites and bed & breakfasts, the platform caters to various preferences and budgets.

Hotels.com provides ease of search and booking for users, with features that allow filtering by:

• Price
• Star rating
• Amenities
• Hotel theme
• Hotel chain

Additionally, the site promotes a Rewards program where users can:

1. Earn rewards nights for eligible hotel stays.
2. Collect 10 stamps and receive 1 reward night.
3. Use the reward nights to book at any eligible hotel without blackout dates.

Another valuable feature offered is the Price Guarantee, where if a customer finds the same property for a lower price on another website, Hotels.com will refund the difference.

Last-minute deals and seasonal sales are also prominent on the site, providing opportunities for further savings.

For those planning a trip, there are additional travel products and services:

• Car rentals
• Flights
• Packages for flights and hotel bookings

Customer service is a cornerstone of the Hotels.com experience, offering 24/7 support to assist with bookings, cancellations, and other travel-related inquiries.

Complaints and returns in Hotels.com

Hotels.com provides a customer service portal to assist with a variety of issues that may arise during the booking process or stay. For those seeking information on the policy of complaints and returns, the following details are extracted from the available customer service options:

• Billing & refunds: There is a category dedicated to queries related to billing and refunds, indicating that Hotels.com addresses these concerns and has a structured procedure to manage them.
• Changes: The ability to make changes to a booking is provided, which suggests a flexible approach to reservation management.
• Cancellations: A specific category for cancellations indicates that there is a process in place for handling booking cancellations.
• Special requests & inquiries: This category suggests that Hotels.com has provisions for dealing with special requests and other inquiries, which may include complaints or specific issues related to a stay.

It's clear that Hotels.com has established mechanisms within the Customer Service Portal to handle a range of topics, including those related to rewards, bookings, and issues with a trip. However, the explicit details of the complaints and returns policy are not directly provided in the data available.

To address specific concerns, Hotels.com encourages users to choose a relevant topic and category to obtain personalized service, which implies that details of complaints and returns policies might be provided on a case-by-case basis.

What are the payment options in Hotels.com?

Hotels.com offers a variety of payment options for hotel and vacation rental bookings. Understanding the available payment methods is important for a smooth transaction process.

• Customers can view different payment options at the time of booking, which are explicitly specified for each listing.
• Options may vary depending on the property selected and the location of the stay.
• To provide flexibility and convenience, several payment methods are typically accepted.
• It's essential to review the payment policies of each individual hotel or vacation rental, as they can differ.
• For any changes, cancellations, or additional requests regarding payments, the Customer Service portal provides assistance.
• In the Payment & Receipts section, further details and instructions on how to manage payments can be found.
• Receipts for hotel or vacation rental bookings can be obtained post-booking, should they be required for personal records or expense claims.

If there are any issues or queries related to payments, the Customer Service support team is ready to help. Clients should make sure to have all pertinent booking information readily available when seeking assistance.

What promo codes and promotions does Hotels.com offer?

Travelers looking to save on their next hotel booking can find a variety of promo codes at Hotels.com. One of the current offers includes an extra 10% off when using the Hotels.com mobile app, making it easier and more affordable to book on the go.

Moreover, group travelers can enjoy significant discounts with up to 30% off on group travel bookings, perfect for organizing big events and ensuring everyone stays together. These savings are available without the need for promo codes at Hotels.com.

For those seeking the best deals, Hotels.com also provides up to 10% off on the finest hotel deals and discounts. Joining the Hotels.com Rewards program can further benefit users with up to 10% off prices and access to special perks, which are part of the promo codes offering.

In addition to these promotions, Hotels.com features monthly discounts allowing travelers to save without needing any promo codes. Lastly, travelers should stay vigilant for the latest hotel deals, which consistently appear on the site and provide a fresh opportunity to score discounted accommodations without requiring promo codes.