Mate Internet and Mobile promotion - October 2026

MATE discount code – save on Australian internet and mobile plans

A MATE discount code can help Australian households save on nbn broadband and SIM-only mobile services from MATE, an Australian telecommunications provider. The company offers home internet across eligible nbn connection types, including fibre, fixed wireless and other supported access technologies, alongside mobile plans using the Telstra Wholesale Mobile Network. Customers can choose between different broadband speeds, mobile data allowances and combined services. MATE focuses on month-to-month plans without standard lock-in contracts, giving customers flexibility to change or cancel services under its terms. Its promotions include introductory monthly bill credits, mobile and internet bundle savings, and a money-back guarantee for eligible new broadband customers. Comparing the ongoing plan fee with the promotional period is important, as some discounts apply only to the first few billing months.

MATE internet and mobile plans: Crikey, Ripper, Good Mates and Soul Mates

MATE's services are organised around home broadband and mobile connectivity. The following plans illustrate the available options; eligibility depends on the customer's address and network coverage.

• Crikey nbn 25/10: An entry-level broadband plan with unlimited data, suited to everyday browsing, email, social media and music streaming.


• Ripper nbn 50/20: A broadband option for households that need more capacity for video streaming and online gaming. It is eligible for the RIPPER20 promotion when the offer's conditions are met.


• No Worries nbn 100/20: A faster broadband tier designed for households with multiple connected devices, streaming and regular downloads.


• You Beaut nbn 100/40: A plan with higher upload capacity than the 100/20 tier, useful for households that regularly upload files or participate in video calls.


• Fair Dinkum nbn 750/50: A high-speed option for busy households with several users and demanding online activities, subject to connection availability.


• Good Mates mobile: A SIM-only mobile plan with calls, texts and a monthly data allowance, plus data banking under the plan terms.


• Soul Mates mobile: A higher-data mobile option for customers who use mobile internet regularly and want a larger monthly allowance.

Mobile plans include calls and texts to standard Australian numbers, and eligible plans support 4G and 5G where coverage and device compatibility permit. Broadband speeds depend on the access technology, address, network conditions and plan. Check the plan details and address checker before signing up, particularly if you are choosing a high-speed nbn service.

MATE's Australian network, flexible plans and myMATE account tools

MATE combines home broadband with mobile services that use the Telstra Wholesale Mobile Network. Mobile coverage varies by location, and 5G access requires a compatible device in an area where the service is available. Customers should consult the coverage information before switching, especially if they live in a regional area or frequently travel outside major cities.

Its standard internet and mobile plans are offered on a month-to-month basis without lock-in contracts. This gives customers the option to review their service as their household needs change. Specific exceptions apply to certain fibre-upgrade arrangements, so check the applicable terms if you are ordering an upgraded connection.

The myMATE app and online self-care portal let customers manage their services without needing to call support for every change. Depending on the service, customers can review data usage, update payment details, change plans, add a service, check network status and report connection faults. The app is available for Apple and Android devices.

MATE also offers a money-back guarantee for eligible new nbn customers who are not satisfied during their first month. The guarantee has conditions, so read the full terms before relying on it. Together, the flexible plan structure, account-management tools and service options make it possible to compare MATE with other Australian providers based on coverage, speed, data needs and ongoing cost.

MATE internet and mobile services for different household needs

MATE's broadband range covers everyday internet use through to higher-speed plans for larger households. An entry-level connection may suit browsing and email, while higher-speed options can better accommodate several simultaneous users, high-definition streaming, gaming and large downloads. Actual performance depends on the connection type and local network conditions.

Mobile customers can select a SIM-only plan according to their regular data use. The plans include data banking under the applicable terms, allowing eligible unused data to accumulate up to the stated limit. Selected plans also include international calls and SMS to designated countries. Check the individual plan details for the included destinations, data allowance, speed caps and roaming conditions.

Customers who need both services can combine a MATE mobile plan with an eligible MATE nbn plan to receive a recurring bundle discount. This is particularly worth checking for households that currently pay separate providers for home internet and mobile service. The discount is conditional on both eligible services remaining active, and it does not automatically mean that every combination is available at every address.

Before switching providers, compare typical busy-period speeds, mobile coverage, the total bill after introductory discounts expire and any equipment or connection requirements. MATE's address checker and plan information can help establish which services are available at your property.

MATE discount codes, introductory offers and bundle savings

Check Picodi.com for any currently listed MATE discount codes and promotional offers. MATE also publishes its own offers, so compare the terms before applying a code. Promotions generally apply to eligible telecommunications services rather than physical products, and savings may appear as credits on monthly bills instead of an immediate checkout discount.

MATE25 – broadband discount: Eligible new nbn services activated within the promotional period can receive a $25 monthly bill credit for the first six billing months. The offer is available on eligible plans, including Crikey, No Worries, You Beaut, Fair Dinkum, Flamin' Fast and Scorchin' Fast. The published promotion runs until 31 December 2026. Ripper and No Dramas Wireless plans are excluded from this particular offer.

RIPPER20 – selected broadband plans: Customers signing up for an eligible Ripper nbn 50/20 or No Dramas Wireless nbn plan can receive a $20 monthly credit for the first six billing months. The promotion runs until 31 December 2026, subject to its terms.

Bundle & Save: Customers who combine an eligible MATE nbn plan with a MATE mobile plan on the same account can save $10 per month on their internet plan. The discount is ongoing while both eligible services remain active, subject to the programme conditions.

First-month money-back guarantee: Eligible new nbn customers can request a refund of their plan fee under the published one-month guarantee if they are not satisfied. This is a guarantee with specific conditions, not an unconditional first-order discount.

Newsletter and app: I could not confirm a standard newsletter welcome coupon or a separate app-only sign-up discount. The myMATE app is primarily an account-management tool, although customers can use it to manage services and access account functions.

To redeem a promotion, select an eligible service and enter the relevant code during the application process. Confirm that the correct offer appears before submitting the order, and read the terms for activation dates, eligible plans and credit duration. If you combine internet and mobile services, check whether the bundle discount can apply alongside the introductory offer.

MATE Australia: payments, activation and cancelling a service

MATE requires upfront payment for new accounts before an order can be processed. Customers can pay by direct debit from an Australian bank account or by an eligible Australian-issued payment card. Direct debit is surcharge-free; card payments may incur surcharges depending on the card type and current payment terms. PayPal, BPAY and bank transfers are not accepted as standard payment methods. Check the payment screen for the current fees before confirming your order.

Service activation depends on the connection type, address and any required equipment or installation. Use the address checker to confirm nbn availability and follow the activation instructions supplied after ordering. For mobile service, check coverage and device compatibility, including eSIM availability where relevant.

MATE's standard internet and mobile services are month-to-month, without a general lock-in contract or advance cancellation notice requirement. Customers can cancel through the myMATE app or by contacting support. App cancellations are normally scheduled for the end of the current billing cycle. MATE does not generally provide pro-rata refunds or credits for unused portions of a month, so check your billing date before cancelling.

Customers can contact MATE through its online support page, live chat, enquiry form or telephone support. The published support number is 13 14 13. Listed support hours are Monday to Friday, 8:30 am–7 pm, and Saturday and Sunday, 9 am–5 pm, in AEST/AEDT as applicable. For account changes, billing issues or connection faults, keep your account details available so the team can verify your identity.

MATE FAQs about broadband coverage and mobile services

Which mobile network does MATE use?

MATE mobile services use the Telstra Wholesale Mobile Network. Coverage varies by location, and 5G requires a compatible device and access to a supported coverage area. Check the coverage information before signing up.

Can I keep my existing mobile number when joining MATE?

Yes. During activation, eligible customers can transfer their existing Australian mobile number or choose a new number. Do not cancel your existing service before the transfer is completed, as this can affect your ability to keep the number.

Can I use my own modem with MATE nbn?

MATE provides setup information for compatible customer-owned modems and routers across supported nbn connection types. Check the relevant configuration guide and connection requirements before using your existing equipment.

Does MATE offer international roaming?

International roaming is available on eligible mobile plans through roaming packs and applicable conditions. Availability, destinations and charges vary, so check the current roaming information before travelling overseas.