Urban Ladder coupon - May 2025 - Picodi India

What do we know about Urban Ladder?

Urban Ladder is a premier Indian furniture and home decor retailer offering a wide range of products to customize and enhance living spaces. With current offers providing up to 70% off + an additional 10% discount, customers can explore various categories and collections for every room in their home.

Assortment Overview:

• Sofas & Recliners: From fabric to leather, and loveseats to L-shaped, a diverse selection awaits.
• Living Storage: Functional TV units, bookshelves, and wall shelves to organize living spaces.
• Bedroom: Variety ranges from beds and mattresses to wardrobes and bedside tables.
• Dining: Elegant dining tables, chairs, and storage units to complete the dining area.
• Storage: Solutions for every room, including living room sets and modular wardrobes.
• Study: Well-crafted study tables, ergonomic chairs, and bookshelves for a productive workspace.
• Outdoor: Balcony chairs, swing chairs, and tables for comfortable outdoor living.
• Lighting & Decor: Illuminate and decorate spaces with lamps, lights, and artistic decor items.
• Interiors: Avail of full home interior services, including modular kitchens and wardrobes.

Deal Zone Highlights:

• Top Deals: Curated deals offering significant savings on popular items.
• Clearance Sale: Limited-time offers on a range of furniture and decor pieces.
• Comfy Corner Deals: Special discounts on cozy seating options and arrangements.

Trending Collections:

1. Contemporary Design: Furniture and decor with a modern aesthetic for current lifestyles.
2. Transitional Design: Pieces that blend traditional charm with modern simplicity.
3. Classical Design: Time-tested styles that bring elegance and grandeur to spaces.

With over 50 stores across multiple cities, customers can experience the quality of products firsthand. Those interested can also explore new arrivals for living room, bedroom, dining area, and more.

Urban Ladder's commitment to quality is evident in its UL Assured Picks, offering a stamp of assurance on craftsmanship. Furniture pieces are designed to cater to various preferences, whether customers are looking for solid wood constructions or budget-friendly furnishing options.

Each category is meticulously crafted to meet the customer's furnishing needs, with a focus on quality, durability, and aesthetic appeal. Urban Ladder continues to set trends in home furnishing, providing ample choices for customers looking to enhance their living environment.

How to return an order in Urban Ladder?

Warranty Policy:

• Provides a warranty that Products will be free from manufacturing defects, and defects in design and workmanship.
• The Warranty Period commences on the date of delivery and is listed on the product detail page.
• Warranty is non-transferrable and requires a valid invoice for eligibility.
• Post-purchase modifications or alterations to the products will void the warranty.
• During the Warranty Period, options include repair, replacement or refund of the purchase price of the damaged Product, at Reliance's discretion.
• Exclusions to warranty coverage include damages from inadequate maintenance, mishandling, excessive loading or negligence in usage.
• Warranty claims do not extend to incidental or consequential damages, or personal injury/death due to user negligence.
• Reliance reserves the right to modify the Warranty Policy terms due to changes in law or product availability.

Cancellation, Return and Refund Policy:

• Accepts cancellation, return, and refund of Products in accordance with the terms of this Policy.
• Cancellations can be made prior to shipment initiation, while returns can be initiated within 7 days of delivery for eligible products.
• The return process requires the Products to be in unused, original condition with all tags, accessories, and packaging intact.
• Refunds for canceled or returned Products are processed within 7 business days, in the same mode of payment used for the purchase.
• Refunds exclude shipping charges unless the return is due to a defect or damage attributable to Reliance.
• Refunds are not made in cash and are subject to the terms and conditions of the user's payment method.
• Made-to-order and custom products have specific terms for cancellations and are clearly listed on their product detail page.
• Any queries related to returns, refunds, and cancellations can be directed to the customer support team at the provided contact details.

Urban Ladder – available payment methods

Payment Methods at Urban Ladder

Urban Ladder offers a variety of payment methods to provide customers with convenience and secure payment options. The following are the accepted payment methods:

• Payment through net banking facilities;
• Payment through select credit cards;
• Payment through select debit cards;
• Payments through prepaid payment instruments and electronic wallets;
• Other payment options as may be provided by Urban Ladder from time to time.

Note: Urban Ladder accepts payments made through international debit/credit cards.

Security Measures:

Urban Ladder is equipped with reasonably expected security infrastructure to protect any financial information shared by customers. Certain measures include:

• Requesting customers to submit a copy of photo identity proof for transaction validation purposes, if necessary;
• Storing customer financial details with third party payment gateway providers;
• Ensuring that the customers use credit/debit cards or prepaid instruments that are lawfully owned or authorized for use.

Additional Information:

• Urban Ladder may impose limits on the number of transactions a customer may undertake;
• Products listed include all applicable taxes;
• In case of any discrepancy with the pricing of products, customers may contact hello@urbanladder.com within 24 hours of receipt;
• Customers are responsible for all fees/costs/charges associated with the purchase of products;
• If unauthorized charges are noticed by the customer, the issue should be reported within 10 (ten) days.

Reliance Retail Limited may, from time to time, contract with third party payment service providers to facilitate payments between customers and other third parties. After successful delivery of products, Urban Ladder will initiate payment to third-party service providers.

For queries related to Fees and Payment, customers can reach out to the customer support team via email at hello@urbanladder.com.

Information about delivery in Urban Ladder

Shipping and Delivery Methods at Urban Ladder

• Partnership with Logistic Providers: Collaborates with third-party logistic service providers to facilitate the delivery of products.
• Estimated Delivery Timeline: Customers are provided with an estimated delivery timeline during the order confirmation.
• Order Confirmation and Dispatch Details: Information about the order's dispatch is shared with the customer via email or mobile.
• Nationwide Delivery: Services are provided all over India, with some areas being marked as unserviceable.
• Delivery Attempt: Up to three delivery attempts are made to deliver the purchased product.
• Delivery Information: Accurate and complete information is critical for timely delivery.
• Factors Affecting Timely Delivery: Delivery may be affected by logistical, climatic, political, or other unforeseeable disruptions.
• Professionalism and Conduct: Delivery personnel are expected to maintain professionalism, with Urban Ladder striving to ensure good manners and behavior.
• Tracking of Products: Users receive a tracking ID for real-time tracking of their products.
• Shipping Charges: Urban Ladder may impose shipping charges that vary depending on several factors such as product value, type, delivery location, and payment method.
• Returns and Exchange: Returns are facilitated through reverse-logistics partners, subject to the return policy.

Issues related to delivery personnel's behaviour and delivery concerns must be resolved directly by the customer, who shall not hold Urban Ladder accountable for the same.

What are the existing coupons and promotions in Urban Ladder?

Urban Ladder provides a wide array of coupons to its customers, ensuring they receive the best value for their purchases. These coupons vary in terms of the discounts they offer and can be extremely beneficial for those looking to furnish their homes with stylish and affordable furniture and home decor items.

For instance, customers can sign up for the newsletter and take advantage of deals up to 50% off, without the need for additional coupons. Similarly, the Urban Ladder app can be downloaded for free, where users might find exclusive coupons.

• Enjoy the monthly savings at Urban Ladder, where you can save significantly without the need for coupons.
• Partake in 'Giveaway of the Week' by subscribing to the newsletter, this promotion doesn't require coupons.
• Take advantage of the 50% Off Sale Urban Ladder offers, which is a clearance event providing high discounts.
• Shop for selected products and save up to 40% off with weekly deals that do not necessitate the use of any coupons.
• Consider purchasing Urban Ladder Gift Cards, a perfect present that does not require coupons.

It's important to note that these offers can be subject to change, and while some require no coupons, others might be specifically tied to them. Always check for the latest deals and offers to ensure you are getting the best possible price reduction on your purchases at Urban Ladder.